Total 17 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

41%

4

Stars

59%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Mid Market, 51-100 employees

4.0
November 2024

Easy permission management

Pros

The API is simple to integrate through scripts and the permission management is exceptionally user-friendly and efficient.

Cons

Setting up those secret links feels glitchy and pulling secrets from Slack isn't as smooth as I'd hoped

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

AV

Aviya V.

Mid Market, 101-500 employees

5.0
September 2024

Protects our sensitive applications

Pros

I appreciate how it protects access to our most critical applications and keeps sensitive data secure.

Cons

I honestly can't think of any major downsides. I genuinely enjoy working with this platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RC

Rajasekhar C.

Mid Market, 101-500 employees

4.0
September 2024

Complete SaaS solution

Pros

Love how this provides a complete SAAS solution and everything's integrated well. The customer fragmentation features are outstanding and make managing different client segments so much easier.

Cons

The documentation makes it challenging to implement features especially with so many authentication methods.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Enterprise, 500+ employees

5.0
September 2024

Good experience with customer service team

Pros

The API functionality is solid with really clear documentation and I've had a positive experience with their customer support. What I appreciate most is that the pricing structure is uncomplicated with no hidden fees or confusing tiers.

Cons

I see no drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 500+ employees

5.0
September 2024

No issues yet

Pros

Quite adaptable product and their customer support team has been wonderful to work with.

Cons

We haven't had any product-related problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

5.0
May 2024

They value feedback!

Pros

From an operator's standpoint, this PAM solution is user-friendly right from the get-go once you grasp the basics. The secure remote access functionality is easy to implement and manage. What really stands out is how the company genuinely listens to customer feedback and actually acts on suggestions quickly when feasible. Their proactive communication makes them a dependable partner and I appreciate how they're always working to enhance their product based on what users actually need. It's a solid, trustworthy solution with strong customer focus and reliable performance.

Cons

The technical documentation could definitely use some work. It's not as clear or comprehensive as I'd like it to be which sometimes makes things harder than they need to be when you're trying to figure something out.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

HS

Hameed S.

Enterprise, 500+ employees

5.0
May 2024

Simple to access data

Pros

Quick data access without needing the company VPN makes things really convenient

Cons

Can be a bit slow when used with a VPN compared to other tools I've tried

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Enterprise, 500+ employees

4.0
May 2024

Top-notch customer service

Pros

I like how well they protect sensitive information and the quality of their customer support team.

Cons

The logging details don't give you much useful information when you need it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Enterprise, 500+ employees

5.0
May 2024

Way ahead of competitors !!

Pros

It tackles issues that others either don't address or are still working on. The local stateless proxy (gateway) makes management and access much simpler. What impressed me most is the caching capability for secrets. It significantly speeds up access times and improves application performance. The proprietary DFC encryption technology is brilliant since it uses customer-owned encryption key fragments that the company can't access, giving me nearly complete confidence in security with virtually zero risk of bad actors decrypting anything. Beyond just secrets management, it offers variable solutions like SRA (secure remote access), certificates and other useful features I plan to explore. It's genuinely an all-in-one solution.

Cons

Interface design could be improved. Getting around through all the different folders and secrets can be pretty hard when you're trying to jump from one spot to another quickly. For instance, going from search results back to the actual folder where something's stored isn't as smooth as it should be. plus a bunch of UI elements get cut off or dont display properly unless you hover over them or dig into the properties.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

AK

Alex K.

Enterprise, 500+ employees

4.0
May 2024

Constantly upgrading

Pros

The interface is clean and really user-friendly. I appreciate how dynamic it is, constantly growing with frequent functionality upgrades. Documentation is detailed and clear. Infrastructure makes maintenance and patching simple. Their professional services team is devoted and truly customer-oriented!

Cons

We're missing several connectors and integrations with infrastructure systems especially for password management.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CM

Conor M.

Enterprise, 500+ employees

4.0
May 2024

Ease of use stands out

Pros

I've tried pretty much every major secrets management platform out there and this one absolutely stands out for how easy it is to use. While other solutions tend to slow us down with complicated workflows, this actually makes our team more productive by simplifying how we handle access management. What really impressed me was their approach to the secret-zero problem. They have some genuinely innovative solutions that have seriously boosted security for our critical teams.

Cons

The documentation needs some work though their excellent support team definitely makes up for it.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

PM

Pavel M.

Enterprise, 500+ employees

4.0
May 2024

Flexible system

Pros

Found it user friendly. I appreciate how flexible the system is and it adapts well to different workflows. The support team is fantastic and always ready to help when needed.

Cons

Occasionally it takes a while to get fixes or new features implemented

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Enterprise, 500+ employees

5.0
May 2023

Helpful team

Pros

Their support team is so helpful and really gets involved with understanding what we actually need most as customers.

Cons

We haven't found anything major to complain about with this platform. Like any product though, there are always a gap or two that could be filled.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS

Afroza S.

Mid Market, 51-100 employees

4.0
February 2023

Essential part of my workflow

Pros

I love how well it fits into my daily workflow. The platform has become essential for helping my team code efficiently with its dynamic credential and key injection features. What really stands out is the granular access control. I can easily manage and restrict access to sensitive data based on different team roles. Since personnel changes happen frequently, this flexibility has been crucial for keeping everything organized. The Ansible integration is another huge plus making it simple to leverage the secret management capabilities across all our configured environments.

Cons

The only real challenge we faced wasn't with the platform itself. It was more about getting our development team aligned with current security best practices for coding. That organizational hurdle was really on us, not the software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

AC

ARBEN C.

Small Business, 101-500 employees

4.0
December 2022

Centralized solution

Pros

I've found this to be a good solution for handling sensitive data securely from one central location. It lets me concentrate on developing and deploying applications while having confidence that my sensitive information is being managed safely and reliably.

Cons

While most competitors have this issue too, being a centralized system means if something goes wrong or there's an outage, everything can come to a halt. You can work around this with good backup and disaster recovery plans but it's definitely something to keep in mind when planning your setup.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Mid Market, 101-500 employees

4.0
December 2022

Responsive customer service

Pros

The customer service is very cooperative. Whenever I run into problems or want to suggest new features, the team is always responsive and helpful. Beyond that, this is one of the top secret management tools I've used, packed with useful features and solid integrations.

Cons

There's definitely a learning curve when you first start using it though I suppose that's pretty normal for most systems.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

CJ

Clair J.

Small Business, 11-50 employees

4.0
November 2022

Handles secrets and certificates securely & smoothly

Pros

Nice how this tool handles secret imports. I've successfully pulled data from AWS secrets manager and Kubernetes Secrets without any problem. The temporary secrets feature is fantastic for testing since they automatically expire after a set timeframe. plus storing certificates like PKI and SSH feels rock solid and secure.

Cons

It's a bit costly. Our implementation got held up because I had to get manager sign-off since the annual cost was just over my approval limit. While that's not really their fault, it's definitely not a budget-friendly option.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9