Total 2 reviews

3

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

50%

3

Stars

0%

2

Stars

50%

1

Stars

0%

Satisfaction score

Ease of use

6

Value for money

7

Customer Support

6

Functionality

7

R

RedactedF.

Warehousing, 51-100 employees

More than a year

4.0
March 2025

Comprehensive dashboard visibility

Pros

From a single dashboard, it gives you a full view of your network, computers, servers and services. It also helps identify security gaps and points you in the right direction for improving them, while continuously monitoring the network in real time.

Cons

Be prepared for a lot of effort. Once you're onboarded, it highlights all the weak spots and then the work falls on you to address them. That's not really Arctic Wolf's fault but it can easily turn into 3 to 6 months of cleanup and remediation.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

T

ThomasF.

Construction, 500+ employees

More than a year

2.0
February 2024

Delayed alerts, slow response times

Pros

It was useful for spotting vulnerabilities across my environment.

Cons

Event response was too slow, usually taking anywhere from 45 minutes to an hour and a half. A lot of the time, our SentinelOne product was warning us about problems well before we ever got notified by Arctic Wolf.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

3

Functionality

4