CanIPhish Reviews

Pros

Very affordable and simple to set up, this app has been fantastic for me. It's also really easy to use. I also appreciate that if you happen to fall for one of the phishing tests, they provide training right away which helps you learn on the spot.

Cons

Staying alert is part of the deal since it's possible to get caught by the phishing tests sometimes. Honestly, I enjoy this app a lot. That said, they immediately provide training afterward which is really helpful.

Pros

One of the best things about CanIPhish is how affordable and hands-off it is. Getting started doesn't require calling or emailing anyone which makes the whole setup process really convenient.

Cons

They keep improving day by day but I'd still like to see a bigger library of phishing email templates. It would be helpful to have new ones added as the economy and technology continue to change.

Pros

CanIPhish turns security awareness training into something engaging, realistic and very manageable day to day. The phishing simulations can be customized in a lot of detail and the reporting is clear enough to spot user risk and track improvement over time. I really enjoyed the setup process as well. It was easy and the interface felt simple enough that our team was up and running almost right away. Another thing I appreciate is the focus on real-world attack scenarios instead of generic training material. On top of that, customer support has been responsive and well informed anytime we've needed help.

Cons

So many features is the reason the wide range of customization can feel a little overwhelming at first for some organizations but once you get used to it, that flexibility ends up being one of its biggest advantages. Honestly, there is not much to complain about.

Pros

Using caniphish has been very hassle-free and it does an excellent job with distribution. Problems get resolved quickly, customer support is responsive and the new features they keep releasing are both innovative and genuinely useful.

Cons

If something ever does appear, I'm confident it will be fixed very quickly since any issue that has come up with caniphish has already been addressed. Honestly, I have nothing to complain about.

Pros

Documentation is clear and getting started was fast and simple. Whenever extra help is needed, the team is more than willing to jump on a call and assist.

Cons

Badges aren't really my thing but since they can be turned off, it's not much of a problem. Other than that, I don't have any complaints.

Pros

Training modules are simple to adjust so they fit your staff and organization which makes the whole platform more relevant. Getting started felt very logical and simple. The training content is dependable as well and it works nicely that you can begin with the basics and then increase the difficulty level as needed.

Cons

Creating a customized email got much easier once I discovered the test function that lets you preview how recipients will receive the phishing simulation emails. Honestly, there aren't any major downsides but not realizing it existed caught me out at the beginning.

Pros

Even someone new to this can get started and launch phishing campaigns without much trouble. There's a wide variety of phishing campaign options available, along with multiple choices for security awareness training. Their customer-focused approach was genuinely helpful to us and since it's a cloud-based product, we can roll out a campaign instantly.

Cons

I'd like Caniphish to add more India-focused campaign options. It would also be useful to have awareness training that combines email with other solutions.

Pros

The platform is very budget-friendly and offers excellent value for the price. It's easy to use and the whole process of reaching out and asking about the services was quick and hassle-free.

Cons

Getting everything set up and launching campaigns does take a little more internal effort compared with some other providers but considering the lower cost, that trade-off feels completely reasonable.

Pros

Different phishing email templates were available to choose from and I was able to randomize them across a set timeframe and send them to all users over the course of a week. Getting phishing training and testing campaigns running with CanIPhish was pretty simple for our team. I've also configured it to run on a recurring schedule which saves me from having to rebuild campaigns every time. At this point, I can mostly let it do its thing and just check the results afterward.

Cons

Quite a few phishing test emails being flagged as user interactions is a problem I've also run into, when they're actually just VirusTotal scans on reported messages so those are false positives. One thing I'd really like is a way to automatically sync the user list from my M365 tenant and keep it continuously updated. That said, this may be just as much an M365 limitation as a CanIPhish issue so I can't put all of that on the software. I'm working through that by adding exceptions and since our environment is a bit unusual, I'm hoping it improves as I continue adding the relevant false-positive IP ranges.

Pros

Hooking it up with SSO and Microsoft 365 went without any issues and the whole process felt smooth. Getting started was very simple thanks to the step-by-step onboarding checklist. The training catalog is excellent and our team has noticeably improved when it comes to recognizing and resisting phishing attempts.

Cons

Honestly, the platform works extremely well overall. The only minor issue has been that the emailed reports can be a bit confusing though that seems more related to the way we set them up than the software itself.

Pros

This is a great, budget-friendly phishing simulation platform that's genuinely practical to use. The flexible subscription approach really sets it apart from more mainstream options especially compared with platforms that tend to be far more rigid with their pricing and plans.

Cons

More customizable standard content libraries made for European clients, not just North America, would make it even better, along with expanded coverage across a wider range of industries. There really aren't many downsides that come to mind and the platform worked the way we expected it to throughout our use.

Pros

From onboarding through implementation and campaign execution, our experience with the CanIPhish support team was excellent. They were responsive, professional and genuinely helpful at every stage. Their quick assistance made a big difference in helping us launch our first phishing awareness program successfully.

Cons

Separate access for campaigns, billing or content management is one thing that would make it even better since more granular admin roles would help. Other than that, everything has been excellent.

Pros

Without much of a learning curve, the platform has been simple to use and getting started was simple. The reporting dashboard is dependable and gave us valuable insights right from the initial phishing baseline test. Customer support was also excellent throughout the process.

Cons

Having Colton available live during setup made a big difference and was very helpful. There really isn't much to complain about. It does seem like the preference is for users to handle setup on their own with the help articles which works but it's not the ideal experience. Colton definitely went above and beyond.

Pros

Running phishing simulations and training with CaniPhish has been very simple and their support team has been exceptional. The platform keeps everything simple to manage and the fast, helpful responses from their staff made the whole experience even better.

Cons

The phishing email templates are good overall but the library might seem a bit smaller compared to competitors that offer thousands of ready-made scenarios.

Pros

It includes interactive actions for users and makes it simple to manage different user groups while tailoring the focus based on each group's needs.

Cons

One downside is that the whitelist has to be set up manually and a mail administrator is required to get everything working. It would be much better if that could be handled directly on the CanIPhish side.