Total 36 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

28%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

P

Pinang

Retail, 11-50 employees

More than a year

4.0
June 2024

superb security for your website!

Pros

Cloudflare is super simple to use. Some features are free so I was glad to come across this software.

Cons

Sometimes their service has errors and the pricing can be a bit unclear.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

B

Ben

IT, 1-10 employees

More than a year

4.0
June 2024

A great layer of protection with varying price plans

Pros

I like how Cloudflare offers quick protection with its free nameservers and DNS features. It is a great way to add security and other functions to your website or network just by switching nameservers. You also get free features like SSL a firewall page rules and more. Even the free plan has offered a ton of protection and the features have been useful for over 10 years.

Cons

I do not like the constant changes to old features. While the new ones are okay it can be annoying when trying to do something simple in a new way. Also support can be a bit hit and miss and they seem to push for plan upgrades to get better service.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

8

J

Jack

Media, 1-10 employees

More than a year

5.0
June 2024

Slick and Reliable

Pros

What I liked most about Cloudflare was its strong security features like DDoS protection and SSL/TLS encryption which really boosted my website security. The global CDN sped up load times and the easy to use dashboard with detailed analytics made everything easy.

Cons

What I liked least about cloudflare was how tricky the advanced features were to set up. The basic setup is easy but some advanced settings are confusing and take time to learn. Also support can be slow which is annoying when you need help right away.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

IR

Ilich Rafael

Education, 101-500 employees

Less than 6 months

4.0
June 2024

Cloudflare up

Pros

The great thing about Cloudflare is that it acts as a buffer for different data being exchanged on the server.

Cons

Cloudflare can overlap with features your hosting or network provider already gives you.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

B

Brian

IT, 1-10 employees

More than a year

5.0
June 2024

Cloudflare is Invaluable!!

Pros

I like that Cloudflare hides the origin IP of websites and lets you control traffic using page rules even on the free plan.

Cons

I have never had any problems with Cloudflare. I always use it for my domains and my customers domains.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

D

Davide

Media, 11-50 employees

More than a year

5.0
June 2024

Excellent tool with MANY different functions

Pros

Cloudflare offers a bunch of tools and services that are really easy to set up with detailed documentation. The pricing is awesome for what it does. A lot of the tools are free with generous limits. Once I started using it I could not imagine switching because it does so much and works so well that I do not need alternatives.

Cons

My only small issue is there are so many menus it is easy to get around but I sometimes get lost. They also change or add new services often so it can take a bit to find where an option is.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

B

Brenden

IT, 500+ employees

Less than a year

5.0
June 2024

Best in class web application firewall, but expensive

Pros

It has all the features you need to easily set up a Web Application Firewall. You can create custom rules to finetune security for your app.

Cons

Cloudflare can be pricey and hard to set up for small businesses.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

B

Balazs

Small business, 1-10 employees

More than a year

5.0
June 2024

Important for websites

Pros

It is a great tool for website security and easy to manage. I use it every day.

Cons

I have not had any bad experiences with this tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nathan

Marketing, 500+ employees

More than a year

5.0
June 2024

Takes your stress away

Pros

I first came across Cloudflare around 10 years ago after our business website got hit by a major DDoS attack. After that our hosting company refused to keep our site so we had to switch providers. Our new host was happy to take us on and recommended Cloudflare as an extra layer of security and I have been using it ever since.

Cons

When using their Wordpress speedup features it is hard to know if they will clash with another speed-up plugin.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bill

Human Resources, 51-100 employees

More than a year

5.0
June 2024

Cloudflare all over the world. Best network utility

Pros

It gives you a safe and secure browsing experience.

Cons

The features cost more but really who would not pay extra for good website security?

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Florian

IT, 500+ employees

More than a year

5.0
May 2024

Cloudflare as a front door for all external and internal services

Pros

I really like how simple Cloudflare is. It is cool how all the features work so well together from DNS to zero Trust and Vpn tunnels. Great stuff.

Cons

I cannot say anything bad at the moment since nothing has gone wrong yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MJ

Marie Joy

Retail, 500+ employees

Less than 6 months

5.0
May 2024

This is simply the best!

Pros

I like that it offers pretty good services for free and I can only imagine how much more the premium plans offer. The setup was fast and easy and the onboarding was smooth.

Cons

Their customer support is not very quick at getting back to people but I think they are trying to improve this.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

M

Martin

IT, 1-10 employees

More than a year

5.0
May 2024

Modern and useful network content provider

Pros

I use cloudflare mainly for its load-balancing features. It helps deliver your app assets through a CDN and makes it easy to monitor your site with built-in tools in the web interface.

Cons

You need some skills to set up this tool. Sometimes the DDoS protection needs to be changed to avoid problems.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

J

JaKeya

Real Estate, 11-50 employees

Less than 6 months

5.0
May 2024

Amazing for email security

Pros

I have been using Cloudflare for about a year now and it has been the best solution for keeping sensitive information secure while emailing clients. I have never had to worry about data getting into the wrong hands. Definitely planning to keep using it.

Cons

I do not have anything bad to say about cloudflare.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

O

Onur

IT, 500+ employees

More than a year

5.0
May 2024

Only drawback is customer service

Pros

We use cloudflare as a load balancer and CDN provider. The services are stable and secure.

Cons

The live customer support could be better. When the system is down you really need to talk to someone right away.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

P

Pedro

IT, 500+ employees

More than a year

5.0
February 2024

Great services for free

Pros

The free services Cloudflare offers are great. Honestly I could not ask for more. It is awesome that they offer such a complete free version.

Cons

It would be nice to have a pay per use plan where we can choose the options and only pay for what we use. I get that this might be hard from a business side but it would let people pay for just what they need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10