
Cloudflare Reviews
Total 26 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars81%
4
Stars19%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Florian
Information Technology and Services, 500+ employees
More than a year
“Cloudflare as a front door for all external and internal services
Pros
I really like how simple Cloudflare is. It is cool how all the features work so well together from DNS to zero Trust and Vpn tunnels. Great stuff.
Cons
I cannot say anything bad at the moment since nothing has gone wrong yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marie Joy
Retail, 500+ employees
Less than 6 months
“This is simply the best!
Pros
I like that it offers pretty good services for free and I can only imagine how much more the premium plans offer. The setup was fast and easy and the onboarding was smooth.
Cons
Their customer support is not very quick at getting back to people but I think they are trying to improve this.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Martin
Computer Software, 1-10 employees
More than a year
“Modern and useful network content provider
Pros
I use cloudflare mainly for its load-balancing features. It helps deliver your app assets through a CDN and makes it easy to monitor your site with built-in tools in the web interface.
Cons
You need some skills to set up this tool. Sometimes the DDoS protection needs to be changed to avoid problems.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
JaKeya
Real Estate, 11-50 employees
Less than 6 months
“Amazing for email security
Pros
I have been using Cloudflare for about a year now and it has been the best solution for keeping sensitive information secure while emailing clients. I have never had to worry about data getting into the wrong hands. Definitely planning to keep using it.
Cons
I do not have anything bad to say about cloudflare.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Onur
Computer Software, 500+ employees
More than a year
“Only drawback is customer service
Pros
We use cloudflare as a load balancer and CDN provider. The services are stable and secure.
Cons
The live customer support could be better. When the system is down you really need to talk to someone right away.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Pedro
Information Technology and Services, 500+ employees
More than a year
“Great services for free
Pros
The free services Cloudflare offers are great. Honestly I could not ask for more. It is awesome that they offer such a complete free version.
Cons
It would be nice to have a pay per use plan where we can choose the options and only pay for what we use. I get that this might be hard from a business side but it would let people pay for just what they need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10