Total 26 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

81%

4

Stars

19%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

F

Florian

Information Technology and Services, 500+ employees

More than a year

5.0
May 2024

Cloudflare as a front door for all external and internal services

Pros

I really like how simple Cloudflare is. It is cool how all the features work so well together from DNS to zero Trust and Vpn tunnels. Great stuff.

Cons

I cannot say anything bad at the moment since nothing has gone wrong yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MJ

Marie Joy

Retail, 500+ employees

Less than 6 months

5.0
May 2024

This is simply the best!

Pros

I like that it offers pretty good services for free and I can only imagine how much more the premium plans offer. The setup was fast and easy and the onboarding was smooth.

Cons

Their customer support is not very quick at getting back to people but I think they are trying to improve this.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

M

Martin

Computer Software, 1-10 employees

More than a year

5.0
May 2024

Modern and useful network content provider

Pros

I use cloudflare mainly for its load-balancing features. It helps deliver your app assets through a CDN and makes it easy to monitor your site with built-in tools in the web interface.

Cons

You need some skills to set up this tool. Sometimes the DDoS protection needs to be changed to avoid problems.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

J

JaKeya

Real Estate, 11-50 employees

Less than 6 months

5.0
May 2024

Amazing for email security

Pros

I have been using Cloudflare for about a year now and it has been the best solution for keeping sensitive information secure while emailing clients. I have never had to worry about data getting into the wrong hands. Definitely planning to keep using it.

Cons

I do not have anything bad to say about cloudflare.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

O

Onur

Computer Software, 500+ employees

More than a year

5.0
May 2024

Only drawback is customer service

Pros

We use cloudflare as a load balancer and CDN provider. The services are stable and secure.

Cons

The live customer support could be better. When the system is down you really need to talk to someone right away.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

P

Pedro

Information Technology and Services, 500+ employees

More than a year

5.0
February 2024

Great services for free

Pros

The free services Cloudflare offers are great. Honestly I could not ask for more. It is awesome that they offer such a complete free version.

Cons

It would be nice to have a pay per use plan where we can choose the options and only pay for what we use. I get that this might be hard from a business side but it would let people pay for just what they need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10