Commvault Cloud Reviews
Total 8 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars38%
4
Stars63%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Legal Services, 500+ employees
More than a year
“Reliable recovery options”
Pros
One of the biggest benefits for our team has been the sturdy disaster recovery functionality especially the way it lets us replicate data to secondary sites without much trouble. That has helped keep downtime to a minimum and operations running without disruption. On top of that, the wide variety of backup options available has been really valuable for our firm.
Cons
Getting comfortable with the platform takes some time so the learning curve is definitely on the steeper side and we have leaned on their support team quite a bit. It is a worthwhile product but the price is not low. SharePoint backups also move pretty slowly although that has honestly been a common issue with every solution I have used.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
9
Functionality
8
Railroad Manufacture, 500+ employees
More than a year
“Everything in one place”
Pros
Pretty much everything needed in one place is what makes it feel like a one-stop shop.
Cons
A few setup steps are hard to handle without support and things can get a little complicated when configuring and troubleshooting all the settings.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
5
Functionality
7
Information Technology and Services, 51-100 employees
More than a year
“Commvault cloud defense stands out”
Pros
The technology behind Commvault is impressive especially the way it protects workloads.
Cons
I really have nothing negative to mention when it comes to Commvault Cloud.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Hospitality, 500+ employees
More than a year
“Clean interface lead to clear views”
Pros
Everything is available in one place and the web interface is simple to navigate.
Cons
Configuring everything can get a little complicated when setting up all of the options.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“powerful data recovery”
Pros
Maintaining business continuity when system failures or disasters happen is where the dependable disaster recovery functionality proves its worth since it allows organizations to replicate data to secondary sites or cloud environments. The biggest plus with Commvault Backup & Recovery is the wide range of backup options it offers and this is another strong advantage.
Cons
There really are not many downsides but beginners may need some time to get familiar with it because of its broad functionality and extensive capabilities. It can also be less affordable for small businesses or organizations working with limited budgets.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8
Banking, 500+ employees
More than a year
“Great cross-platform support”
Pros
Different databases, applications and operating systems are all supported well which makes it very versatile.
Cons
Setting up and managing Commvault does require experienced staff so it's not something just anyone can handle properly.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Insurance, 101-500 employees
Less than 6 months
“Trustworthy backups”
Pros
Overall, it has been working well. Whenever I needed help, customer support was useful and didn't try to upsell me or squeeze more money out of the situation. Backup jobs have been running properly and restores have been working too. Up to this point, the product has been reliable.
Cons
Pretty normal with any new interface is that learning curve since the site does take some time to learn when you're first getting around it. It can also be unusually slow at times.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
8
Computer & Network Security, 500+ employees
More than a year
“versatile & simple to use”
Pros
Using it feels easy and I really appreciate how many different technologies it supports.
Cons
The only part that gave me some trouble was the activate module since the setup there is a bit complicated.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9