Commvault Cloud

Commvault Cloud Reviews

Total 8 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

38%

4

Stars

63%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

8

Functionality

9

AI
Andrew I.

Legal Services, 500+ employees

More than a year

4.0

“Reliable recovery options”

Pros

One of the biggest benefits for our team has been the sturdy disaster recovery functionality especially the way it lets us replicate data to secondary sites without much trouble. That has helped keep downtime to a minimum and operations running without disruption. On top of that, the wide variety of backup options available has been really valuable for our firm.

Cons

Getting comfortable with the platform takes some time so the learning curve is definitely on the steeper side and we have leaned on their support team quite a bit. It is a worthwhile product but the price is not low. SharePoint backups also move pretty slowly although that has honestly been a common issue with every solution I have used.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

9

Functionality

8

RR
Rizal R.

Railroad Manufacture, 500+ employees

More than a year

4.0

“Everything in one place”

Pros

Pretty much everything needed in one place is what makes it feel like a one-stop shop.

Cons

A few setup steps are hard to handle without support and things can get a little complicated when configuring and troubleshooting all the settings.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

7

JR
Jay R.

Information Technology and Services, 51-100 employees

More than a year

5.0

“Commvault cloud defense stands out”

Pros

The technology behind Commvault is impressive especially the way it protects workloads.

Cons

I really have nothing negative to mention when it comes to Commvault Cloud.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

TS
Tatiana S.

Hospitality, 500+ employees

More than a year

5.0

“Clean interface lead to clear views”

Pros

Everything is available in one place and the web interface is simple to navigate.

Cons

Configuring everything can get a little complicated when setting up all of the options.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

10

NS
Nayan S.

Information Technology and Services, 500+ employees

More than a year

4.0

“powerful data recovery”

Pros

Maintaining business continuity when system failures or disasters happen is where the dependable disaster recovery functionality proves its worth since it allows organizations to replicate data to secondary sites or cloud environments. The biggest plus with Commvault Backup & Recovery is the wide range of backup options it offers and this is another strong advantage.

Cons

There really are not many downsides but beginners may need some time to get familiar with it because of its broad functionality and extensive capabilities. It can also be less affordable for small businesses or organizations working with limited budgets.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

MP
Marco P.

Banking, 500+ employees

More than a year

4.0

“Great cross-platform support”

Pros

Different databases, applications and operating systems are all supported well which makes it very versatile.

Cons

Setting up and managing Commvault does require experienced staff so it's not something just anyone can handle properly.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

9

CH
Christopher H.

Insurance, 101-500 employees

Less than 6 months

4.0

“Trustworthy backups”

Pros

Overall, it has been working well. Whenever I needed help, customer support was useful and didn't try to upsell me or squeeze more money out of the situation. Backup jobs have been running properly and restores have been working too. Up to this point, the product has been reliable.

Cons

Pretty normal with any new interface is that learning curve since the site does take some time to learn when you're first getting around it. It can also be unusually slow at times.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

8

IB
ionut b.

Computer & Network Security, 500+ employees

More than a year

5.0

“versatile & simple to use”

Pros

Using it feels easy and I really appreciate how many different technologies it supports.

Cons

The only part that gave me some trouble was the activate module since the setup there is a bit complicated.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9