Total 15 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

67%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

FK

Fede K.

Mid Market, 101-500 employees

4.0
September 2023

Valuable automation features

Pros

The automation features simplify how we deliver training materials and test our team's security knowledge. I appreciate how the platform handles the educational content distribution without much manual intervention. It's made our cybersecurity awareness program much more efficient and I can see how this approach helps reduce security incidents across the organization. The rich functionality means we can customize training to fit our specific needs.

Cons

The main drawback is that we can't edit employee information directly within the system. It would be helpful if we could remove outdated employee accounts from the active employee list instead of having them clutter up our available options.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

LB

Liliia B.

Enterprise, 500+ employees

5.0
September 2023

automation features stand out

Pros

It is really comprehensive and the automation features work great for our needs. We use it to distribute training materials to staff and assess how well they understand information security concepts.

Cons

I wish I could edit employee information directly and remove old employee accounts from the main list. The program itself is solid but these features would make managing staff data much easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB

Jeff B.

Small Business, 1-10 employees

5.0
September 2023

Doesn't take much effort to learn

Pros

Setting up the admin side was smooth and training our team didn't eat up much time thanks to the simple approach.

Cons

Would prefer better offline training resources and more materials I can download to share with my team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GB

Guy B.

Mid Market, 101-500 employees

4.0
September 2023

generates reports easily

Pros

I think the enrollment process is easy and generates clean reports which makes it convenient to get new users up and running. I appreciate how the campaigns can be tailored to work with any industry or organization. The customization options are quite flexible.

Cons

Doesn't have a way to track email delivery problems like bounces or when messages get caught in filters. Sometimes you need to do extensive whitelisting through mail security policies to get things working.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Enterprise, 500+ employees

4.0
September 2023

perfect for companies with small security team.

Pros

The automated phishing campaigns and security awareness training are a lifesaver when you're working with a limited security team.

Cons

I'd like to see them add smishing and vishing simulations since those aren't available right now.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Enterprise, 500+ employees

4.0
September 2023

convenient cloud access but no on-premise support

Pros

I appreciate how everything runs through the cloud making it accessible from anywhere.

Cons

I can't connect it to our on-premise infrastructure which is a major limitation for our setup.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

A

Anonymous

Enterprise, 500+ employees

4.0
June 2023

Tutorials needed

Pros

I�m really impressed with how clear the dashboard is. Everything is laid out logically so it�s super easy to navigate and see the most important info right away.

Cons

Would be great if they added some training courses or tutorials for high-risk users.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

5.0
June 2023

Tailored campaigns

Pros

Setting up users and groups is not an issue and I appreciate how campaigns aren't one-size-fits-all. They're actually customized for our specific industry and organization. The security tips work great alongside the phishing simulations plus the detailed reporting provides excellent value for our security stakeholders.

Cons

Sometimes the BI forms are slow loading and there's no way to track mail delivery problems like bounces or filters which can be frustrating.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Mid Market, 51-100 employees

4.0
May 2023

easy to manage campaigns

Pros

Managing campaigns is really convenient and I can easily tweak them to fit our specific business needs. The dashboard provides solid insights that help me stay on top of everything.

Cons

Browser details could be more granular. Would love to see what version users are on when they click links and stuff. More specifics would definitely help with troubleshooting.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

HH

Haim H.

Mid Market, 101-500 employees

5.0
May 2023

Friendly staff

Pros

Really detailed solution for handling phishing simulations and security awareness training. The dashboard gives tons of useful insights and covers scenarios for every type of employee we have. Plus the support team is proactive and really engaging to work with.

Cons

Initially found the phishing simulations somewhat basic and overly simplistic plus there were some interface glitches when new features rolled out. Though to be fair most of those issues got resolved pretty fast.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

BB

Brian B.

Enterprise, 500+ employees

4.0
May 2023

No issues yet

Pros

I find it user-friendly and love how customizable everything is. The way it transitions between different programs is amazing and the reporting features are really comprehensive.

Cons

I haven't run into any problems with this platform so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YP

Yuriy P.

Enterprise, 500+ employees

5.0
May 2023

adaptable software

Pros

The software adapts really well to how our company operates which makes everything much more convenient to manage day-to-day.

Cons

The price is on the higher side but honestly I don't have much else to complain about.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

4.0
May 2023

Simple to handle

Pros

Simple to set up and manage plus it really boosted our visibility.

Cons

User interface could use some work and I'd love to see more flexibility in managing end-user operations.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

SH

Shelby H.

Enterprise, 500+ employees

4.0
April 2023

provides compliance training

Pros

Automatically delivers compliance training to our workforce and includes new hires right when they join.

Cons

At times it gets confusing and could use better explanations.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

DF

Dmitry F.

Enterprise, 500+ employees

4.0
April 2023

Meets our requirements

Pros

It adapts really well to our specific requirements and they're flexible about customizing parameters when we need it

Cons

I honestly can't think of any downsides since this tool handles everything I need perfectly and takes care of all my issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10