CyberFOX AutoElevate Reviews

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Total 7 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

0%

3

Stars

14%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JP
Jarred Parker

Not Specified, N/A employees

Less than 6 months

5.0

“proven to be a game changer”

Pros

The tool has been a game changer for organizing updates and installations on end user devices. Since implementing it in our operations, it has freed up more of our time and allows our more tech savvy users to install and update approved applications with minimal involvement from us, all while keeping them secure since they don't have full admin rights on their machines. In short it is a great product and I highly recommend it.

Cons

Nothing much as it is working fine for us

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RC
Rufus Clarke

Not Specified, N/A employees

Less than a year

5.0

“Good tool”

Pros

As CTO I view it as an important tool for striking a balance between security and productivity. It eliminates the risks of local admin rights while giving users the ability to get work done without constant IT Intervention. The centralized management, auditing and smooth integration have made PAM more efficient for our team.

Cons

The room for improvement is there but nothing major I would like to share for now!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MH
Matt Hoffman

Not Specified, N/A employees

More than a year

5.0

“ideal for local admin management”

Pros

It provided the solution we needed to remove local admin rights from user computers without flooding the helpdesk with tickets for admin level tasks. The mobile app for quick elevation approvals, JIT admin logins and PSA integration have made stripping local admin rights a relatively painless process. We are also looking forward to the macOS agent release.

Cons

I feel like trusted system binaries like PowerShell and rundll32 are already whitelisted so attackers can abuse them freely and create a false sense of security

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

RS
Richard Stephens

Not Specified, N/A employees

Less than a year

5.0

“Pretty simple to use yet effective”

Pros

This solution just works how you want it to. A simple but very effective PAM solution that honestly doesn't take much of your time. Probably one of the most value packed solutions you'll deploy. Not only will it save your technicians time managing tickets and scheduling with end users but it gives your clients a smooth experience that keeps the keys to the kingdom in your pockets.

Cons

It has everything we were looking for so, so far we are very happy with it!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TL
Ty Lalande

Not Specified, N/A employees

More than a year

5.0

“using it for 6 years and love it!”

Pros

We have run it across all our clients for nearly six years. It has virtually eliminated I need admin rights requests from end users without handing out local admin. Rules have been easy to tune, approvals are quick when needed with a useful audit trail and the integration with our PSA has been amazing. Overall it just works and has been incredibly reliable allowing our help desk to spend less time on elevated admin and software installation requests and more time on fixing problems. We are keen to add the macOS agent as soon as it ships to extend the same control to our clients Apple devices.

Cons

Highly recommended tool. And we have nothing to mention when it comes to cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DF
Derek Foley

Not Specified, N/A employees

Less than a year

5.0

“great solution for us!”

Pros

Well we were looking at a solution to alleviate the local administrator problem, we didn't want to give local admin but didn't want to get in the way of users installing clearly safe and pre-approved apps. Given that our client base isn't all microsoft 365 that ruled out using Intune and the company portal as the solution. We looked at ThreatLocker and found it to be much to cumbersome, thus enters this tool to the picture. The application does everything that we need and functions perfectly. It allows us to preapprove apps and then review apps that are requested in real time. Once we approve or deny it lets the user know immediately. This really have been the perfect solution for our team.

Cons

To be honest I have no downsides to write!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JS
Jordan S.

Information Technology and Services, 11-50 employees

Less than a year

3.0

“lacks in some areas”

Pros

What makes AutoElevate great is how simple it is as it either allows something or it does not.

Cons

The downside is that application whitelisting often involves a lot of gray area and when we were using it, it didn't offer many capabilities beyond basic whitelisting and blacklisting.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5