CYREBRO Reviews
Total 10 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars40%
4
Stars50%
3
Stars10%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Mid Market, 500+ employees
“Updates keep us safe”
Pros
It helps me stay informed and keep up with new cybersecurity services.
Cons
Usability still needs improvement, and I stand by my previous opinion.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Small Business, 11-50 employees
“Catches issues fast”
Pros
It keeps an eye on everything around the clock and can also detect inappropriate or risky behavior, which makes it very useful.
Cons
The platform is only available as a cloud-based solution, and it can feel a little too complex for startups or smaller businesses.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Mid Market, 500+ employees
“Event logs help us a lot”
Pros
New raw information feature is really useful because it lets me view the event logs directly.
Cons
There are still a lot of false alerts, and it would be better if there were fewer incorrect ones. Support from the SOC team also feels limited.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Small Business, 500+ employees
“Dashboard shows everything”
Pros
Investigation and the dashboard layout are really well organized, so it's quick to tell what actually needs attention and what doesn't. High-priority items stand out clearly, which helps gauge urgency right away. The information is presented in a pretty clear way too, and jumping into an investigation is simple enough to do without any confusion. On top of that, the support team has been fast and responsive whenever tickets or issues come up.
Cons
One thing that bothers me with the system is how some investigation details stay tucked away under the expand/dropdown section. It may be minor to some people, but having to open a ticket and then expand it again just to see the full information gets a little frustrating. Another inconvenience is needing MFA every single time I log in. It would be much better if the system could remember the device I'm using, even for just 15 minutes, since there are times I log in and then need to come back again shortly after.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Small Business, 11-50 employees
“Needs more polishing”
Pros
Does the job and is acceptable overall, even if there's still room for it to be better. At the end of the day, it is what it is.
Cons
Handling times can be slow, and there are moments when the issue doesn't actually get resolved.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Small Business, 11-50 employees
“software is a little limited”
Pros
Having alerts gathered in one place and the SOC-as-a-service approach makes the platform appealing. The dashboard is well organized, so getting a quick snapshot of the security posture is easy. On top of that, the technical support team is fast to respond.
Cons
At the same time, the platform still comes across as somewhat immature, with certain features feeling limited or not fully developed. Its integrations with other tools don't work as smoothly as I expected, and the options for customizing rules or reports are pretty basic. There are also times when the analyses feel too shallow, so manual work is still needed to get meaningful value out of it.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
7
Functionality
4
Mid Market, 11-50 employees
“Practical for work”
Pros
CYREBRO feels very uncomplicated to use, which makes working with it really convenient.
Cons
One thing that could be better is the reporting, since it still needs more detailed information.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Enterprise, 500+ employees
“support earns your trust”
Pros
Working with our account manager, Nadav, has been the biggest highlight. He's by far the most responsive and capable account manager I've worked with, and honestly, he's a big part of why I have confidence in Cyrebro.
Cons
A few parts of the platform still need improvement, especially the reporting features.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
7
Mid Market, 500+ employees
“insights you absolutely need”
Pros
Our security team and I have been very happy with CYREBRO's accessible platform and the strong performance it delivers. It really helps us review our cybersecurity posture and act on our security policies more effectively.
Cons
One thing that could be better is how some of the features are explained. A lot of our technicians need quite a bit of time to learn their way around the platform, so clearer guidance would help.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 500+ employees
“clear and easy”
Pros
Dashboard is easy to understand, investigations are simple to follow, and adding notes is hassle-free. Getting around the system also feels very user-friendly.
Cons
There's honestly nothing about the system that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10