Dark Web ID Reviews

Pros

Live reporting and integrations have been really valuable, helping protect both my business and my clients' businesses from credential compromise risks.

Cons

The cost is a downside, and the reports are only available in English. It's also not very user-friendly.

Pros

Getting a client set up is pretty simple, and being able to run a scan even without setting up a client is also very convenient.

Cons

A lot of the data leaks that show up don't clearly indicate which leak or source they actually came from, which makes the results less useful.

Pros

One thing that really adds value is how well it connects with other Kaseya products like Graphus, BullPhish ID, IT Glue, and Spanning. Having those integrations in place makes the platform much more useful in day-to-day work.

Cons

Support can be inconsistent at times, especially when it comes to understanding the actual issue being reported. We ran into this early on with an integration problem, and it felt like the support team didn't fully grasp what was going on.

Pros

Live Search has been really useful for pulling information on potential clients, and setting up new accounts is always a nice bonus because it's so simple.

Cons

We haven't run into any downsides at this point.