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DNSFilter Reviews
24 Review(s)
softwareOverall Rating
4.7
24 Review(s)
Rating Distribution
5
(18)
4
(5)
3
2
(1)
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.7
24 Review(s)
Rating Distribution
5
(18)
4
(5)
3
2
(1)
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
Great DNS security product for endpoints and routers
Great DNS security product for endpoints and routers
Pros
We wanted a product that could be launched at the router level and DNS Filter provided that ability along with a very easy to use UI and dashboard.
Cons
At this point we have not found anything we dislike.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Lucas
Information Technology and Services, 1-10 employees
Less than a year
May 2024
DNSFilter is easy, affordable DNS security
DNSFilter is easy, affordable DNS security
Pros
DNS Filter has been simple to use. We just partnered a month ago and installing it has been easy. There were a couple of minor issues but support is very quick to respond and resolve them.
Cons
Adding new clients to the portal generates a lot of unnecessary emails.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Information Technology and Services, 11-50 employees
Less than 6 months
June 2023
DNS FIlter - Easy to deploy and provides great peace of mind for companies with staff working at ho
DNS FIlter - Easy to deploy and provides great peace of mind for companies with staff working at ho
Pros
This can be set up and configured in under 20 minutes and is incredibly easy to use. The filtering and advanced features prevent newly registered websites likely to contain malware from being accessed. Content filtering is simple and whitelists can quickly handle anything that is incorrectly blocked. It is an inexpensive solution that offers great value.
Cons
There is very little not to like. I cannot say there was anything I disliked.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alan
Information Technology and Services, 11-50 employees
More than a year
April 2022
Very promising but does not deliver
Very promising but does not deliver
Pros
Getting it ready to run is easy to start and the dashboard looks good.
Cons
Fine-tuning is difficult and lacking in several areas. The useful extras are expensive. Customer support is not responsive at all. Be cautious with sharing credit card information during the trial period because they charge immediately and if you cancel you lose access to the service even if charged.
Ease of use
4
Value for money
1
Customer Support
2
Functionality
4
Dirk
Hospital & Health Care, 1-10 employees
Free Trial
February 2022
Great Product
Great Product
Pros
I have used this service for several years after switching from a more expensive competitor. DNS Filter is very simple to use and maintain. I use it for three different networks. It is reliable performs well and the policies are very configurable. I do not currently use all the features they offer.
Cons
We began using DNS Filter when the pricing model was based on internet requests. They have since changed to a pernuser model which has recently made it more expensive for us. However the service still offers tremendous value for the price and is likely still less expensive than competitors. I did not even bother researching alternatives when our rates increased.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marc
Mechanical or Industrial Engineering, 51-100 employees
More than a year
June 2021
DNSFilter Internet Security
DNSFilter Internet Security
Pros
DNS Filter provides us with an additional always on internet security layer to help protect our customers.
Cons
There is no active monitoring. It would be nice to have a quick app to check network status.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dennis
Information Technology and Services, 1-10 employees
Less than a year
June 2021
Good Product with Better Functionality than Competitors
Good Product with Better Functionality than Competitors
Pros
DNS Filter helps keep systems secure and monitored. Roaming agents allow the systems to be protected no matter where they are located.
Cons
False positive malware detections can be frustrating for customers who are not aware of the current IT security landscape.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Eli
Information Technology and Services, 11-50 employees
Less than 6 months
June 2021
Great Product, Awesome service
Great Product, Awesome service
Pros
Ease of use, ease of implementation and ease of reporting.
Cons
Whitelabeling of the apps would be a nice feature to add.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jean-Pierre
Information Technology and Services, 1-10 employees
Less than 6 months
June 2021
Overall easy to use, little issues with reporting
Overall easy to use, little issues with reporting
Pros
It is easy to implement and has an easy to navigate GUI.
Cons
Reporting could be improved especially with more granular reporting per endpoint.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ali
Information Technology and Services, 1-10 employees
More than a year
June 2021
DNS Filter filled a gap
DNS Filter filled a gap
Pros
overall my experience has been great. We needed software to add web protection and this fits perfectly. We have only used the Windows deployments so far but I am happy to know that we can expand to various other setups if needed. It is protecting us and our clients from online threats we would not have otherwise known about. The software is lightweight but very effective and easy to use once familiar with the online portal.
Cons
The filtering can be a bit too strict. There may be an ad or link on the page that seems fine but the page wont open until you investigate further to find the issue. Whitelisting usually resolves that but sometimes it is hard to identify the culprit.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Lonnie
Information Technology and Services, 1-10 employees
Less than a year
June 2021
DNSFilter is a great solution for the first layer of security
DNSFilter is a great solution for the first layer of security
Pros
I appreciate the ability to offer it to my clients through their MSP program. It is very easy to refer to my clients and easy to bill and manage.
Cons
Initially the reporting was not as good as I would like but it has evolved.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Kevin
Computer & Network Security, 1-10 employees
More than a year
June 2021
Good value of money
Good value of money
Pros
It was so easy to put up our 600 plus iPads with great integration at JAMF School. The management dashboard is full of useful features.
Cons
The query log should be longer than 24 hours and the query log search is somewhat slow.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Fabian
Education Management, 500+ employees
Less than 6 months
May 2021
Fantastic additional layer of security
Fantastic additional layer of security
Pros
From sign up to set up took only a matter of minutes. We now have an additional layer of protection and insight into what sites staff are using. Along with our standard antivirus and firewall technologies this solution with DNS Filter helps us better manage our remote devices and ensures our team is protected even as remote work becomes the norm.
Cons
There are no real cons though it would be beneficial to see the reporting capability further improved to include scheduled reports based on user activity.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Shaheed
Information Technology and Services, 1-10 employees
Less than a year
May 2021
DNSFilter works well with pfSense firewall/router at our high school.
DNSFilter works well with pfSense firewall/router at our high school.
Pros
First it worked with my specific firewall and router made sense. Second the cost was appropriate for our school. Third it is easy to create separate policies for students teachers administrators staff and IT. Fourth a roaming client is included. We successfully tested its features and will be installing it on all the students chromebooks by pushing it out from the Google workspace for education dashboard.
Cons
Insights Reporting shows the previous day's activity when you first access it. This is a minor annoyance when I want to see current activity.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Greg
Education Management, 11-50 employees
Less than 6 months
May 2021
Finally, DNS filtering that makes sense
Finally, DNS filtering that makes sense
Pros
The product has been incredibly reliable and any issues we encountered were due to our own configuration not the product itself. The overall configuration of sites and granular policies is very simple and easy to use. The reporting features are far more in-depth than our previous solution.
Cons
The lack of alert notifications is the only issue we have encountered while using the software.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Matt
Information Technology and Services, 11-50 employees
Less than a year
May 2021
review of DNSFilter
review of DNSFilter
Pros
This product was a drop in replacement for a previous DNS filtering service we used. The earlier solution was not dependable but DNS Filter has been a significant improvement. DNS Filter's DNS servers respond quickly and reliably.
Cons
I have only been using DNS Filter for a few months and have not found any serious flaws yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lee
Retail, 101-500 employees
Less than 6 months
May 2021
It doesn't get any easier
It doesn't get any easier
Pros
It has allowed us to greatly improve web security for our customers and increase profit margins for our business. We were early adopters of DNS Filter when the only other option on the market was OpenDNS Umbrella at a much higher price point. Consistent improvements are made and the DNS Filter team pays close attention to what their partners want to see in the product and implements those changes quickly. Global policies ease of configuration speed and integrations with AD make it hard to find anything better.
Cons
I cannot think of any cons. The software does exactly what it claims to do and does it effectively.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Taylor
Computer & Network Security, 1-10 employees
More than a year
April 2021
Great Product
Great Product
Pros
It is simple to put up and the design makes sense.
Cons
Block pages can be challenging to configure at times.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matthew
Religious Institutions, 1-10 employees
More than a year
April 2021
Simple cheap content filtering
Simple cheap content filtering
Pros
It is so simple to set up cheaper than the competitors and provides an easy way to secure your network.
Cons
We had a few issues with Chrome os support but DNS Filter was helpful in resolving them.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Marketing and Advertising, 11-50 employees
More than a year
April 2021
Solid Backup Solution
Solid Backup Solution
Pros
DNS Filter offers a quick and easy option for CIPA filtering allowing us peace of mind that we are maintaining compliance at every step. The custom DNS options and the roaming client help us cover our bases.
Cons
No options are foolproof and DNS filter is no exception. Without some tight rules it is easy to bypass most custom DNS settings.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
adam
Government Relations, 11-50 employees
More than a year
April 2021
Great Web Filtering Product!
Great Web Filtering Product!
Pros
Easy setup great value for features offered and good customer support.
Cons
Some features require a bit of figuring out to configure. Submitting domains for recategorization is not easy.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Robert
Marketing and Advertising, 101-500 employees
More than a year
April 2021
Affordable content filter for schools
Affordable content filter for schools
Pros
Our students are protected from online threats , inappropriate content and advertisements thanks to DNS Filter. It is affordable easy to use and functional.
Cons
license price is significantly increased, which cause some problems.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Paymon
Education Management, 11-50 employees
More than a year
April 2021
DNSFilter is an extremely versatile and flexible solution.
DNSFilter is an extremely versatile and flexible solution.
Pros
It is very easy to set up. All I had to do was provide them with the outside addresses of our routers. They figured out if they were in the same geographic area and created unique sites for each area. I could then customize each site with its own rules and logo or apply the same filtering across any or all sites. Choosing what to filter could not be simpler. All functions are clearly displayed and easy to configure. You can filter by categories or create black and white lists for individual sites. More importantly unlike a local appliance by installing a DNS Filter client users remain protected when roaming. Unlike many companies DNS Filter has maintained its customer focus as it has grown. They regularly reach out to users with webinars to explain new features and actively seek and act on customer feedback. Billing is easy and customer service has been excellent and quick.
Cons
There is only a single password to override the filtering.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Paul
Non-Profit Organization Management, 51-100 employees
More than a year
March 2021
Great filter for MSPs to offer
Great filter for MSPs to offer
Pros
With one panel we can manage all of our clients and protect users from various threats.
Cons
With the client added to workstations providing detailed reporting there is not much else we could want aside from even more detailed reporting.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gregg
Information Technology and Services, 1-10 employees
More than a year
March 2021
Filters
Sort by:
Great DNS security product for endpoints and routers
Great DNS security product for endpoints and routers
Pros
We wanted a product that could be launched at the router level and DNS Filter provided that ability along with a very easy to use UI and dashboard.
Cons
At this point we have not found anything we dislike.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Lucas
Information Technology and Services, 1-10 employees
Less than a year
May 2024
DNSFilter is easy, affordable DNS security
DNSFilter is easy, affordable DNS security
Pros
DNS Filter has been simple to use. We just partnered a month ago and installing it has been easy. There were a couple of minor issues but support is very quick to respond and resolve them.
Cons
Adding new clients to the portal generates a lot of unnecessary emails.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Information Technology and Services, 11-50 employees
Less than 6 months
June 2023
DNS FIlter - Easy to deploy and provides great peace of mind for companies with staff working at ho
DNS FIlter - Easy to deploy and provides great peace of mind for companies with staff working at ho
Pros
This can be set up and configured in under 20 minutes and is incredibly easy to use. The filtering and advanced features prevent newly registered websites likely to contain malware from being accessed. Content filtering is simple and whitelists can quickly handle anything that is incorrectly blocked. It is an inexpensive solution that offers great value.
Cons
There is very little not to like. I cannot say there was anything I disliked.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alan
Information Technology and Services, 11-50 employees
More than a year
April 2022
Very promising but does not deliver
Very promising but does not deliver
Pros
Getting it ready to run is easy to start and the dashboard looks good.
Cons
Fine-tuning is difficult and lacking in several areas. The useful extras are expensive. Customer support is not responsive at all. Be cautious with sharing credit card information during the trial period because they charge immediately and if you cancel you lose access to the service even if charged.
Ease of use
4
Value for money
1
Customer Support
2
Functionality
4
Dirk
Hospital & Health Care, 1-10 employees
Free Trial
February 2022
Great Product
Great Product
Pros
I have used this service for several years after switching from a more expensive competitor. DNS Filter is very simple to use and maintain. I use it for three different networks. It is reliable performs well and the policies are very configurable. I do not currently use all the features they offer.
Cons
We began using DNS Filter when the pricing model was based on internet requests. They have since changed to a pernuser model which has recently made it more expensive for us. However the service still offers tremendous value for the price and is likely still less expensive than competitors. I did not even bother researching alternatives when our rates increased.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marc
Mechanical or Industrial Engineering, 51-100 employees
More than a year
June 2021
DNSFilter Internet Security
DNSFilter Internet Security
Pros
DNS Filter provides us with an additional always on internet security layer to help protect our customers.
Cons
There is no active monitoring. It would be nice to have a quick app to check network status.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dennis
Information Technology and Services, 1-10 employees
Less than a year
June 2021
Good Product with Better Functionality than Competitors
Good Product with Better Functionality than Competitors
Pros
DNS Filter helps keep systems secure and monitored. Roaming agents allow the systems to be protected no matter where they are located.
Cons
False positive malware detections can be frustrating for customers who are not aware of the current IT security landscape.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Eli
Information Technology and Services, 11-50 employees
Less than 6 months
June 2021
Great Product, Awesome service
Great Product, Awesome service
Pros
Ease of use, ease of implementation and ease of reporting.
Cons
Whitelabeling of the apps would be a nice feature to add.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jean-Pierre
Information Technology and Services, 1-10 employees
Less than 6 months
June 2021
Overall easy to use, little issues with reporting
Overall easy to use, little issues with reporting
Pros
It is easy to implement and has an easy to navigate GUI.
Cons
Reporting could be improved especially with more granular reporting per endpoint.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ali
Information Technology and Services, 1-10 employees
More than a year
June 2021
DNS Filter filled a gap
DNS Filter filled a gap
Pros
overall my experience has been great. We needed software to add web protection and this fits perfectly. We have only used the Windows deployments so far but I am happy to know that we can expand to various other setups if needed. It is protecting us and our clients from online threats we would not have otherwise known about. The software is lightweight but very effective and easy to use once familiar with the online portal.
Cons
The filtering can be a bit too strict. There may be an ad or link on the page that seems fine but the page wont open until you investigate further to find the issue. Whitelisting usually resolves that but sometimes it is hard to identify the culprit.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Lonnie
Information Technology and Services, 1-10 employees
Less than a year
June 2021
DNSFilter is a great solution for the first layer of security
DNSFilter is a great solution for the first layer of security
Pros
I appreciate the ability to offer it to my clients through their MSP program. It is very easy to refer to my clients and easy to bill and manage.
Cons
Initially the reporting was not as good as I would like but it has evolved.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Kevin
Computer & Network Security, 1-10 employees
More than a year
June 2021
Good value of money
Good value of money
Pros
It was so easy to put up our 600 plus iPads with great integration at JAMF School. The management dashboard is full of useful features.
Cons
The query log should be longer than 24 hours and the query log search is somewhat slow.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Fabian
Education Management, 500+ employees
Less than 6 months
May 2021
Fantastic additional layer of security
Fantastic additional layer of security
Pros
From sign up to set up took only a matter of minutes. We now have an additional layer of protection and insight into what sites staff are using. Along with our standard antivirus and firewall technologies this solution with DNS Filter helps us better manage our remote devices and ensures our team is protected even as remote work becomes the norm.
Cons
There are no real cons though it would be beneficial to see the reporting capability further improved to include scheduled reports based on user activity.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Shaheed
Information Technology and Services, 1-10 employees
Less than a year
May 2021
DNSFilter works well with pfSense firewall/router at our high school.
DNSFilter works well with pfSense firewall/router at our high school.
Pros
First it worked with my specific firewall and router made sense. Second the cost was appropriate for our school. Third it is easy to create separate policies for students teachers administrators staff and IT. Fourth a roaming client is included. We successfully tested its features and will be installing it on all the students chromebooks by pushing it out from the Google workspace for education dashboard.
Cons
Insights Reporting shows the previous day's activity when you first access it. This is a minor annoyance when I want to see current activity.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Greg
Education Management, 11-50 employees
Less than 6 months
May 2021
Finally, DNS filtering that makes sense
Finally, DNS filtering that makes sense
Pros
The product has been incredibly reliable and any issues we encountered were due to our own configuration not the product itself. The overall configuration of sites and granular policies is very simple and easy to use. The reporting features are far more in-depth than our previous solution.
Cons
The lack of alert notifications is the only issue we have encountered while using the software.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Matt
Information Technology and Services, 11-50 employees
Less than a year
May 2021
review of DNSFilter
review of DNSFilter
Pros
This product was a drop in replacement for a previous DNS filtering service we used. The earlier solution was not dependable but DNS Filter has been a significant improvement. DNS Filter's DNS servers respond quickly and reliably.
Cons
I have only been using DNS Filter for a few months and have not found any serious flaws yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lee
Retail, 101-500 employees
Less than 6 months
May 2021
It doesn't get any easier
It doesn't get any easier
Pros
It has allowed us to greatly improve web security for our customers and increase profit margins for our business. We were early adopters of DNS Filter when the only other option on the market was OpenDNS Umbrella at a much higher price point. Consistent improvements are made and the DNS Filter team pays close attention to what their partners want to see in the product and implements those changes quickly. Global policies ease of configuration speed and integrations with AD make it hard to find anything better.
Cons
I cannot think of any cons. The software does exactly what it claims to do and does it effectively.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Taylor
Computer & Network Security, 1-10 employees
More than a year
April 2021
Great Product
Great Product
Pros
It is simple to put up and the design makes sense.
Cons
Block pages can be challenging to configure at times.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matthew
Religious Institutions, 1-10 employees
More than a year
April 2021
Simple cheap content filtering
Simple cheap content filtering
Pros
It is so simple to set up cheaper than the competitors and provides an easy way to secure your network.
Cons
We had a few issues with Chrome os support but DNS Filter was helpful in resolving them.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Marketing and Advertising, 11-50 employees
More than a year
April 2021
Solid Backup Solution
Solid Backup Solution
Pros
DNS Filter offers a quick and easy option for CIPA filtering allowing us peace of mind that we are maintaining compliance at every step. The custom DNS options and the roaming client help us cover our bases.
Cons
No options are foolproof and DNS filter is no exception. Without some tight rules it is easy to bypass most custom DNS settings.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
adam
Government Relations, 11-50 employees
More than a year
April 2021
Great Web Filtering Product!
Great Web Filtering Product!
Pros
Easy setup great value for features offered and good customer support.
Cons
Some features require a bit of figuring out to configure. Submitting domains for recategorization is not easy.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Robert
Marketing and Advertising, 101-500 employees
More than a year
April 2021
Affordable content filter for schools
Affordable content filter for schools
Pros
Our students are protected from online threats , inappropriate content and advertisements thanks to DNS Filter. It is affordable easy to use and functional.
Cons
license price is significantly increased, which cause some problems.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Paymon
Education Management, 11-50 employees
More than a year
April 2021
DNSFilter is an extremely versatile and flexible solution.
DNSFilter is an extremely versatile and flexible solution.
Pros
It is very easy to set up. All I had to do was provide them with the outside addresses of our routers. They figured out if they were in the same geographic area and created unique sites for each area. I could then customize each site with its own rules and logo or apply the same filtering across any or all sites. Choosing what to filter could not be simpler. All functions are clearly displayed and easy to configure. You can filter by categories or create black and white lists for individual sites. More importantly unlike a local appliance by installing a DNS Filter client users remain protected when roaming. Unlike many companies DNS Filter has maintained its customer focus as it has grown. They regularly reach out to users with webinars to explain new features and actively seek and act on customer feedback. Billing is easy and customer service has been excellent and quick.
Cons
There is only a single password to override the filtering.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Paul
Non-Profit Organization Management, 51-100 employees
More than a year
March 2021
Great filter for MSPs to offer
Great filter for MSPs to offer
Pros
With one panel we can manage all of our clients and protect users from various threats.
Cons
With the client added to workstations providing detailed reporting there is not much else we could want aside from even more detailed reporting.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gregg
Information Technology and Services, 1-10 employees
More than a year
March 2021