DropSecure

DropSecure Reviews

Total 28 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

93%

4

Stars

7%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MH
Megan H.

Education Management, 101-500 employees

Less than 6 months

5.0

“student-friendly”

Pros

We've been able to collect a lot more documents successfully since students don't need to create an account or log in. One of the best parts of this product is how simple it is for students to use.

Cons

Considering the price, I can't really expect much more. That said, the only downside is that there isn't really a way to organize submissions by name, email, or similar details, which makes it tougher to look back at something that was sent earlier.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

SM
Samuel M.

Government Relations, 1-10 employees

Free Trial

5.0

“Everything included safely”

Pros

Having all the features included with the product really makes document submission feel effortless. My clients also have a lot more peace of mind now, since they're no longer concerned about their financial information being exposed to the public.

Cons

Everything was explained clearly and the demo was excellent, and honestly, nothing comes to mind.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YL
Yzidro L.

Financial Services, 1-10 employees

Free Trial

5.0

“customizable workflows!”

Pros

Using it feels very effortless, and the encryption adds a reassuring layer of security. The customization options are a nice bonus as well.

Cons

Having some kind of plug-in access so documents could be sent directly into the folder I want would be really helpful. One thing that's missing is the ability to choose a specific folder on my computer's hard drive for downloads.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

JK
Joseph K.

Higher Education, 51-100 employees

More than a year

5.0

“Docs shared securely the right way”

Pros

Having a smooth interface for receiving secure documents from individuals has been a big plus for our institution. It makes the whole process easy and helps us stay compliant with FERPA guidelines.

Cons

The product has been working really well for us, and I haven't run into any negatives with the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JH
Jerry H.

Computer Software, 11-50 employees

Less than a year

5.0

“Transfers never fail”

Pros

DropSecure gives us an easy way to securely send files to our external customers over the internet. The features are simple, practical, and fit exactly what we need.

Cons

What we were looking for was a simple, reliable, and secure file transfer tool for our customers, and DropSecure delivers on that. Honestly, I don't have any drawbacks for our use case. We use it to send files back and forth with customers, and it has handled that job well. We moved away from Citrix FileShare because it was too expensive and packed with more features than we needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MD
Mani D.

Accounting, 1-10 employees

Less than 6 months

5.0

“Strong crypto easy use”

Pros

The standout here is the highest level of encryption combined with a very user-friendly experience.

Cons

At this point, there's nothing to complain about. As we continue using the software more, I'm sure we'll eventually put together a small wish list to share with the DropSecure account management team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DDS
Dr. Devang S.

Hospital & Health Care, 1-10 employees

More than a year

5.0

“secure with no logins”

Pros

One of the best parts of DropSecure is that my patients and providers can access files without having to set up a username or password, yet it still feels more secure than traditional file-sharing services.

Cons

DropSecure fits exactly what I need. The simplicity really works for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FM
Felix M.

Human Resources, 1-10 employees

More than a year

5.0

“Top pick for file transfer”

Pros

After trying a range of file-sharing services over the past decade, I've been using DropSecure since 2019 and it's honestly the best one I've worked with. I've also used much more expensive tools to send files back and forth between my company and clients, and DropSecure still stands out. It's quick to set up, easy to use, simple for recipients to download from, and on top of that, it's very affordable. I've only had to contact support a handful of times, maybe two or three, but every interaction was with friendly people who were happy to go the extra mile to make sure everything was taken care of. Another plus is that the platform is user-friendly enough that needing support is pretty rare in the first place.

Cons

Honestly, I don't have any complaints about DropSecure. It's an excellent option.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10