EcoTrust Reviews

Pros

Day-to-day use is very simple, the integrations happen without complication, the quality of the information generated is very high and the management reports are excellent.

Cons

I have no negative points about EcoTRUST. In my opinion, it is the best national tool.

Pros

The support has been outstanding and the team clearly has a lot of technical knowledge. They also helped me with RFPs while I was negotiating with my clients which made a real difference.

Cons

They have always treated me very well and I have never run into any problems.

Pros

Ecotrust offers a lot of functionality but the parts I value most are how simple it is to choose which scans to run and the number of scans I'm able to run. The vulnerability management I get through the platform and that continuous monitoring work are very useful. Features like TrustAI Insights are a new addition from Ecotrust and help show how important a given asset can be to the company. It also now includes integration with other services such as SIEM, CrowdStrike and others.

Cons

At the moment, I really don't have any negatives to point out. Any issues that were coming up, Ecotrust and the support team have been fixing with each new release.

Pros

Learning how to use the tool is easy because Ecotrust provides a training platform beforehand and the system is simple to use. The team is excellent as well.

Cons

Better reports would be nice or an easier way to build and customize them could exist.

Pros

Implementation was straightforward, support was quick to reach and responsive and the reports help connect actions with their financial impact.

Cons

The reports and dashboards still need improvement.

Pros

Much faster day-to-day tasks come from using this tool because it's very simple to operate. Valuable context is given to whoever is handling the incidents by the recommendations links and examples it provides which makes the work much more accurate and agile. Quickly understood is the information because the reports are clear and straightforward. Another big plus is the support team which is very effective and always responds promptly and accurately when resolving issues. Choosing a product really comes down to that difference.

Cons

If you need to work with multiple companies or separate areas, there's no tenant-based separation and that would be very useful. Also, scans can't actually be deleted, only disabled which can make the screen a little confusing at first. At times, the sensors also go offline and leave the scans inactive, requiring manual intervention even for recurring scans.

Pros

Using EcoTrust has been a very positive experience. The interface is straightforward and the platform does exactly what it is supposed to do very well. Another strong point is the variety of reports which are clear and easy to understand for people in different roles across the organization. It is also worth mentioning the different integrations the tool already offers, along with the ones still to come which makes life much easier for the technician responsible for vulnerability management.

Cons

I have not had any negative experience with the tool so far.

Pros

Very easy to understand for both technical teams and executives.. Several digital security management platforms are integrated as well and the artificial intelligence adds even more value to the decision-making process.

Cons

Bringing even more value to the product is what the addition of filters by criticality or niche will do which is already on the roadmap and a strong differentiator it will become I believe.

Pros

Best part of the product for me is the initial dashboard especially how it separates the monitored assets by risk factor. A real picture of the risk across the environment is given without needing to get too technical which makes it very useful. The visibility you get once everything is properly configured is really good

Cons

The asset search options could be better. On some screens, it is not possible to run proper searches which makes things harder than they should be. Exporting information to compare with other tools we use is also difficult and that disrupts the workflow a bit. This has already been reported to the company.

Pros

One of Ecotrust's most remarkable strengths is its broad and proactive approach. By carefully scanning digital environments, it not only detects known vulnerabilities but also anticipates potential threats, adding an extra layer of security. That level of prevention is especially important in a landscape where cyberattacks keep evolving all the time.

Cons

At the beginning, I ran into a few setbacks during the first scans when I started using the tool. Even so, it's important to point out that the support team was very efficient and quickly resolved the issues we came across.

Pros

Reliability of the service and platform has been excellent and the reports and integrations are very good as well.

Cons

Since the service roadmap support and issue resolution are always handled immediately honestly nothing to complain about.

Pros

These days, Ecotrust has become the central pillar of information security management across our GAP Analysis projects and overall IT management.

Cons

In the system's earlier version, activating remote sensors was fairly complicated but that has improved a lot now.

Pros

It's functional, practical and very user-friendly.

Cons

Sometimes, the scans take a little longer to complete but it's nothing critical.

Pros

Features, reporting tools and support have been excellent.

Cons

There have been a few occasional freezing issues but they only happened rarely.

Pros

Getting this platform up and running, maintaining it and using it day to day has been very straightforward. It delivers even more than expected, gives us confidence in the results and the Technical Support team is excellent, always responding quickly whenever questions come up. The platform is interactive and offers complete management of risks, threats and vulnerabilities.

Cons

I have no negatives to point out honestly. Nothing about the tool or the services deserves any criticism from me.