Ethiack Reviews
Total 10 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars10%
3
Stars10%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mid Market, 500+ employees
Less than a year
“UI needs work”
Pros
Automatic discovery of all subdomains is really helpful and having the ability to mark each one as in scope or out of scope for testing makes the process much more practical.
Cons
New users may find the interface less user-friendly and may need some guidance to move around the portal.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
6
Functionality
8
Small Business, 11-50 employees
“handles any scenario easily”
Pros
Their knowledge and expertise really stand out across a wide range of scenarios.
Cons
Performance is very good and the integration with other systems works well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Clear results every time”
Pros
Right from the start, the platform has felt clear to use and the continuous security testing has been consistently reliable. The support team has also been outstanding whenever needed. Findings are presented clearly, with practical recommendations that make them simple to act on and prioritize.
Cons
At this point, I don't have any major concerns. The platform has been dependable throughout and continues to meet our needs just as expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 500+ employees
“AI does all your work”
Pros
A fresh, AI-first take on vulnerability scanning. It blends continuous scanning with ongoing asset discovery across our domains which helps keep visibility current. The agentic pentesting also adds real value alongside traditional scanning by delivering deeper, more adaptive security assessments over a defined engagement period.
Cons
It still lacks some enterprise-level capabilities, particularly around reporting and integrations.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Mid Market, 500+ employees
“weakness visibility done right”
Pros
Having continuous visibility into the external attack surface has been one of the biggest benefits of using Ethiack especially with how it helps prioritize risks and present clear information for decision-making. The platform brings together automation, intelligence and risk context in a way that makes the output genuinely useful. Tracking vulnerabilities is clear, the reports are clear and the team's support helps make risk management much more efficient. On top of that, the initial setup was simple and efficient.
Cons
UI/UX could still improve because the platform already provides valuable information but a more user-friendly interface with better dashboard customization advanced filters and improved navigation would make the experience better.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 500+ employees
“very detailed and easy”
Pros
Getting started with it is simple and the reports are incredibly detailed.
Cons
Testing across critical assets becomes harder to scale with the high price and there is also no scheduling automation for scans that need to run on specific dates.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
10
Functionality
8
Enterprise, 500+ employees
“Simulations get you prepared well”
Pros
One of the best parts is how it can recreate real-world attack scenarios in a controlled and efficient way which helps me identify vulnerabilities before attackers have a chance to take advantage of them.
Cons
Scaling testing across all of our critical assets is more difficult because of the high cost.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
9
Functionality
10
Mid Market, 500+ employees
“Pentesting stays flexible”
Pros
Flexibility of the human pentesting is a big plus and the platform keeps improving with frequent feature updates. Customer support has also been very responsive and I appreciate the broad range of use cases they cover during testing.
Cons
Because updates are released so often, there are times when certain features feel like they haven't fully matured before being rolled out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Enterprise, 500+ employees
“a one year user review”
Pros
The platform keeps evolving quickly and the product releases are handled really well.
Cons
It still doesn't support iOS asset scrutiny yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Small Business, 11-50 employees
“Security now adds a lot of value”
Pros
Before working with Ethiack, we still viewed platform security in the old-fashioned way: run a pen test, document the findings, handle the results and then share the report with users under NDA. That approach didn't really match how teams work in practice and it took away the internal drive to keep improving security. It made platform security feel more like a checkbox than something that actually adds value. After starting with Ethiack, that mindset changed completely. Our development team stepped up and took platform security much more seriously. With continuous visibility, combined with the yearly hacking event, we were able to strengthen the platform's security, turn a once-a-year exercise into part of our daily workflow and even talk about it openly with our users. They now see security as a meaningful asset of the platform as well. Overall, we're extremely pleased with Ethiack's support and honestly couldn't have achieved this without them.
Cons
One concern is that communication between our development team and Ethiack could be more proactive. A clearer and more direct channel between the hackers and our development team would be helpful and the final report could also be delivered sooner.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10