Ethiack

Ethiack Reviews

Total 10 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

10%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

APG
Akash P G.

Mid Market, 500+ employees

Less than a year

3.0

“UI needs work”

Pros

Automatic discovery of all subdomains is really helpful and having the ability to mark each one as in scope or out of scope for testing makes the process much more practical.

Cons

New users may find the interface less user-friendly and may need some guidance to move around the portal.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

6

Functionality

8

HN
hedrey n.

Small Business, 11-50 employees

5.0

“handles any scenario easily”

Pros

Their knowledge and expertise really stand out across a wide range of scenarios.

Cons

Performance is very good and the integration with other systems works well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small Business, 11-50 employees

5.0

“Clear results every time”

Pros

Right from the start, the platform has felt clear to use and the continuous security testing has been consistently reliable. The support team has also been outstanding whenever needed. Findings are presented clearly, with practical recommendations that make them simple to act on and prioritize.

Cons

At this point, I don't have any major concerns. The platform has been dependable throughout and continues to meet our needs just as expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FG
Francisco G.

Mid Market, 500+ employees

4.0

“AI does all your work”

Pros

A fresh, AI-first take on vulnerability scanning. It blends continuous scanning with ongoing asset discovery across our domains which helps keep visibility current. The agentic pentesting also adds real value alongside traditional scanning by delivering deeper, more adaptive security assessments over a defined engagement period.

Cons

It still lacks some enterprise-level capabilities, particularly around reporting and integrations.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

HP
Helder P.

Mid Market, 500+ employees

5.0

“weakness visibility done right”

Pros

Having continuous visibility into the external attack surface has been one of the biggest benefits of using Ethiack especially with how it helps prioritize risks and present clear information for decision-making. The platform brings together automation, intelligence and risk context in a way that makes the output genuinely useful. Tracking vulnerabilities is clear, the reports are clear and the team's support helps make risk management much more efficient. On top of that, the initial setup was simple and efficient.

Cons

UI/UX could still improve because the platform already provides valuable information but a more user-friendly interface with better dashboard customization advanced filters and improved navigation would make the experience better.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

TT
tiago tavares

Mid Market, 500+ employees

5.0

“very detailed and easy”

Pros

Getting started with it is simple and the reports are incredibly detailed.

Cons

Testing across critical assets becomes harder to scale with the high price and there is also no scheduling automation for scans that need to run on specific dates.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

8

A
Anonymous

Enterprise, 500+ employees

5.0

“Simulations get you prepared well”

Pros

One of the best parts is how it can recreate real-world attack scenarios in a controlled and efficient way which helps me identify vulnerabilities before attackers have a chance to take advantage of them.

Cons

Scaling testing across all of our critical assets is more difficult because of the high cost.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

9

Functionality

10

A
Anonymous

Mid Market, 500+ employees

5.0

“Pentesting stays flexible”

Pros

Flexibility of the human pentesting is a big plus and the platform keeps improving with frequent feature updates. Customer support has also been very responsive and I appreciate the broad range of use cases they cover during testing.

Cons

Because updates are released so often, there are times when certain features feel like they haven't fully matured before being rolled out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

OL
Orlando L.

Enterprise, 500+ employees

5.0

“a one year user review”

Pros

The platform keeps evolving quickly and the product releases are handled really well.

Cons

It still doesn't support iOS asset scrutiny yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AV
Arthur V.

Small Business, 11-50 employees

5.0

“Security now adds a lot of value”

Pros

Before working with Ethiack, we still viewed platform security in the old-fashioned way: run a pen test, document the findings, handle the results and then share the report with users under NDA. That approach didn't really match how teams work in practice and it took away the internal drive to keep improving security. It made platform security feel more like a checkbox than something that actually adds value. After starting with Ethiack, that mindset changed completely. Our development team stepped up and took platform security much more seriously. With continuous visibility, combined with the yearly hacking event, we were able to strengthen the platform's security, turn a once-a-year exercise into part of our daily workflow and even talk about it openly with our users. They now see security as a meaningful asset of the platform as well. Overall, we're extremely pleased with Ethiack's support and honestly couldn't have achieved this without them.

Cons

One concern is that communication between our development team and Ethiack could be more proactive. A clearer and more direct channel between the hackers and our development team would be helpful and the final report could also be delivered sooner.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10