
Forter Reviews
Total 9 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars78%
4
Stars22%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Vetroni
Consumer Services, 500+ employees
Less than a year
“Can't say much about it for now!
Pros
Well it works fine as all the information I needed was available. Even though I do not use it enough to give an appropriate or detailed answer.
Cons
Well I have not explored it yet to identify any cons.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
david
Retail, 500+ employees
More than a year
“Helps prevent fraud
Pros
The ease of use and how well it responds to business rules is something I like the most about it.
Cons
There is nothing that has affected my work negatively for now. So no complaints.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Anonymous
Tobacco, 51-100 employees
Less than a year
“Reliable tool to stop fraud
Pros
I love the real time data as it lets me track trends.
Cons
I have been using Forter for over a year at the company I work for. And the only issue I have had is navigating through transactions. Other than that everything else is fine.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Adrienne
Consumer Goods, 500+ employees
More than a year
“Had a nice experience!
Pros
Well I has a great experience using Forter. As it gives me all the information provided to merchants about transactions.
Cons
Customer service is quite poor. As I never get the answers quickly and there is no way to directly contact Forter reps.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Eric
Consumer Goods, 101-500 employees
Less than a year
“A great fit for our company
Pros
Forter was really attentive in understanding our needs during the sales cycle. Their final presentation covered everything we needed which made the decision to go with them easy, especially when comparing them to competitors. Also the installation of the solution was quick from API integration to training the Forter Porter admin.
Cons
The only issue I faced was that the sales rep we worked with at Forter left the company. He was simply the best and it is hard to find such a rep again even though I am sure the rest of the sales team is just as good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jenna
Retail, 500+ employees
More than a year
“Takes stress away!
Pros
Not only is it easy to implement but it makes it easy for me to measure value and is proven quite useful. Overall I am happy that we chose Forter.
Cons
Not a complaint but I just wish there were more opportunities to share decisions with other tech platforms.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dominique
Retail, 51-100 employees
Less than 6 months
“Helps prevent fraud with ease
Pros
The ease of use really helps me navigate the software without making mistakes.
Cons
For now I do not have any complaints to share.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Janelle
Retail, 500+ employees
More than a year
“Worth the price
Pros
I simply love it as it was easy to implement and gets the real results I was looking for.
Cons
At times I find it hard to figure out the reasons behind declines.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Barry
Electrical/Electronic Manufacturing, 500+ employees
More than a year
“Top tool in the market
Pros
Forter has always been dedicated to our customer base and is open to learning from mistakes made during implementation.
Cons
There is nothing that I consider as a con. If something comes up in the future I will definitely share it here.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10