Total 9 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

22%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

V

Vetroni

Consumer Services, 500+ employees

Less than a year

4.0
July 2024

Can't say much about it for now!

Pros

Well it works fine as all the information I needed was available. Even though I do not use it enough to give an appropriate or detailed answer.

Cons

Well I have not explored it yet to identify any cons.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

D

david

Retail, 500+ employees

More than a year

5.0
February 2024

Helps prevent fraud

Pros

The ease of use and how well it responds to business rules is something I like the most about it.

Cons

There is nothing that has affected my work negatively for now. So no complaints.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A

Anonymous

Tobacco, 51-100 employees

Less than a year

5.0
January 2024

Reliable tool to stop fraud

Pros

I love the real time data as it lets me track trends.

Cons

I have been using Forter for over a year at the company I work for. And the only issue I have had is navigating through transactions. Other than that everything else is fine.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A

Adrienne

Consumer Goods, 500+ employees

More than a year

4.0
December 2023

Had a nice experience!

Pros

Well I has a great experience using Forter. As it gives me all the information provided to merchants about transactions.

Cons

Customer service is quite poor. As I never get the answers quickly and there is no way to directly contact Forter reps.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

E

Eric

Consumer Goods, 101-500 employees

Less than a year

5.0
April 2023

A great fit for our company

Pros

Forter was really attentive in understanding our needs during the sales cycle. Their final presentation covered everything we needed which made the decision to go with them easy, especially when comparing them to competitors. Also the installation of the solution was quick from API integration to training the Forter Porter admin.

Cons

The only issue I faced was that the sales rep we worked with at Forter left the company. He was simply the best and it is hard to find such a rep again even though I am sure the rest of the sales team is just as good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jenna

Retail, 500+ employees

More than a year

5.0
February 2023

Takes stress away!

Pros

Not only is it easy to implement but it makes it easy for me to measure value and is proven quite useful. Overall I am happy that we chose Forter.

Cons

Not a complaint but I just wish there were more opportunities to share decisions with other tech platforms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dominique

Retail, 51-100 employees

Less than 6 months

5.0
January 2023

Helps prevent fraud with ease

Pros

The ease of use really helps me navigate the software without making mistakes.

Cons

For now I do not have any complaints to share.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Janelle

Retail, 500+ employees

More than a year

5.0
January 2023

Worth the price

Pros

I simply love it as it was easy to implement and gets the real results I was looking for.

Cons

At times I find it hard to figure out the reasons behind declines.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

B

Barry

Electrical/Electronic Manufacturing, 500+ employees

More than a year

5.0
January 2023

Top tool in the market

Pros

Forter has always been dedicated to our customer base and is open to learning from mistakes made during implementation.

Cons

There is nothing that I consider as a con. If something comes up in the future I will definitely share it here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10