“Easy Mac Network Setup”

Pros

The setup was easy once I got the hang of it. It confused me a bit at first but after a few minutes, I figured out the deployment logic.

Cons

Sometimes the setup doesn't fully deploy, leaving things incomplete.

“Reliable for growing businesses”

Pros

The balance between simplicity and robust functionality is exactly what my small business needed. Deployment was smooth, monitoring is easy and making changes doesn't need a tech degree. The solid and reliable security features really give me peace of mind.

Cons

The only improvement I'd suggest for the future is adding even more security features, though with Jamf Protect built in, there's honestly not much left to complain about.

“Flexible settings”

Pros

I like that it offers a ton of options and flexibility for setting restrictions.

Cons

If you use this with Apple Business Manager, the managed Apple IDs can be a real pain. Even if Jamf allows people to download apps, Apple sometimes overrides that. Also Jamf can be slow to sync at times. I also wish you could track phone locations without having to put them in lost mode.

“Great for deployment”

Pros

We have many iPhones used by our employees. I love that I can deploy apps, manage settings and have their phones ready to go right out of the box.

Cons

I really wish there was a way to track iPhone locations.

“effortless to set up and manage”

Pros

It was really easy to set up and manage over 60 devices even with no prior experience.

Cons

I've been using Jamf for over two years now and I haven't had any issues.

“quick, intuitive and perfect for mid-sized companies”

Pros

What I like most about Jamf Now is how quick it is to make everyday changes. The interface is simple, intuitive and not cluttered. It works perfectly for a medium-sized company like ours.

Cons

Sometimes app installations can get stuck but it's easy to check which devices are having problems and just re-install the app to fix it.

“Easy management”

Pros

It's very easy to use and manage devices. The quick overview lets me see what needs attention right away.

Cons

Nothing comes to mind. I haven't found anything I need that I can't do with it.

“really good blueprints”

Pros

I love that once a blueprint is created, I can tweak it, apply it to devices and easily push apps to specific devices.

Cons

Unfortunately, I had trouble with my Apple push notification service and ended up having to start over from scratch. I'm still in the process of restoring over 100 devices.

“Easy inventory”

Pros

It's very easy to use and manage your device inventory.

Cons

I can't think of any real downside to this software.

“excellent for remote device management”

Pros

I like that I can keep all my field units organized. I can push apps to them when needed, see when a unit last checked in, change passwords, unlock devices or even disable a unit if necessary.

Cons

The yearly process of updating the tokens is a hassle. I wish it were more user-friendly since I'm not an IT person and have to re-learn how to do it every year. I'd love it if it were as simple as just clicking a button that says "nothing has changed from last year."

“Clear interface”

Pros

You get a clear, immediate overview of everything without having to dig through menus, thanks to the intuitive user interface.

Cons

Annual license and connection renewals are a pain but I don't necessarily see that as Jamf's fault. I just wish the process was smoother.

“Simple and easy”

Pros

It's simple to use and makes device management easy.

Cons

I can't see anything I don't like, everything is great so far.

“smooth enrollment”

Pros

It was easy to integrate with our Device Enrollment Program for automatic enrollment. This helps ensure our iOS devices don't go missing or get locked.

Cons

I wish Apple had this kind of functionality built-in natively but since they don't, this is the best option available.

“Good management functions”

Pros

I really like having the ability to manage devices effectively.

Cons

The connection with Apple is clear but it took me a good while to fully understand how the two systems work together.

“User-friendly after learning curve”

Pros

This software is very user-friendly once you get the hang of it. I went from exploring MDM for Apple devices to deploying over 30 iPads in just two months.

Cons

There's a bit of a learning curve when you first start but their excellent support really helps keep you on track. It can feel intimidating worrying about messing up expensive devices but their FAQs and setup videos are absolutely indispensable.