Total 4 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small Business, 11-50 employees

5.0
June 2023

Top-quality, US-made hardware with a great team

Pros

I really appreciate that everything is manufactured right here in the USA using top-quality components and there's no firmware to worry about. The fact that Nfina is privately owned with such a credentialed and experienced team gives me confidence in their product.

Cons

Being web-based rather than having a local presence used to be a concern but honestly it doesn't matter much anymore with VPNs and remote support technology. You really can't tell the difference when they handle shipping through UPS and take such care with packaging. The thing is, all these costs are already built into pricing at major brands anyway and you're actually paying more while getting less because of how expensive they are.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GP

George P.

Mid Market, 51-100 employees

5.0
June 2023

Their team always helps!

Pros

Their team is very responsive whether I'm working with sales, support or the technical folks, they always get back to me quickly. It really shows that having great people behind a product makes all the difference and that's exactly what I've experienced.

Cons

The only downside I can think of is that they're not as well-known as they should be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TH

Travis H.

Small Business, 1-10 employees

5.0
June 2023

Amazing pre sales support team

Pros

The pre-sales support team here is outstanding. Our conversations with them let us roll out solid solutions that work smoothly after setup without any headaches.

Cons

Haven't faced any problems with my team so far

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small Business, 1-10 employees

5.0
June 2023

They value customers!

Pros

Tbh, they are real people who genuinely collaborate with you and understand your business needs.

Cons

Nothing comes to mind that needs fixing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10