NINJIO AWARE Reviews

“Friendly support staff

Pros

I love the professional quality of the content. The subjects covered are up-to-date and the key points are simple and accessible for everyday users. The admin portal is still developing so I'm optimistic it will continue improving.

Cons

Nothing really bothers me about this system. The support team is amazing and the helpdesk staff are always friendly and willing to help.

“Runs on its own

Pros

The training episodes are released frequently. They actually manage to be entertaining which is rare for security awareness content. This combination really helps with both completion rates and retention. Implementation was super simple and once it's set up, it pretty much runs itself without much oversight needed.

Cons

Sometimes the interface feels a bit messy and could use some organizing. That said, whenever I have questions, the support team is always there to assist.

“No issues yet

Pros

Short animated videos really help make training sessions more fun for the team.

Cons

I haven't come across any major issues worth mentioning at this point.

“Lets us choose topics

Pros

I really enjoy the content and actually look forward to receiving the videos myself. We can handpick exactly what topics we want our team to focus on which gives us great control over the training.

Cons

We switched from Okta to Azure a couple years back when they asked us to but nobody told us we could actually switch back until I brought it up in a support ticket recently. Our account manager never mentioned this was an option again. There's been more backend issues lately causing problems with delivery and access than we used to see. The most recent one was pretty bad. Only about 10% of our users got there monthly video because of some email glitch.

“People find it interesting

Pros

I'm impressed with how this tool keeps security training at the forefront for my team. The approach is refreshing as it tackles current security topics through animated shorts that don't feel overwhelming. Employee engagement has skyrocketed compared to other products we've used. People actually enjoy watching the videos and eagerly anticipate each month's new content.

Cons

The customer success experience could definitely be better. After my initial onboarding, I felt like I was just handed off to support tickets without much ongoing guidance. Their Office 365 documentation is outdated and I'm not even sure the setup they recommend is as secure as it could be.

“Relevant videos

Pros

We found the videos relevant to current events. They're quick and easy to watch since they're just a few minutes long but they manage to get their message across in an entertaining yet informative way. After getting familiar with the system, deploying phishing and security training becomes pretty simple.

Cons

Finding older episodes can be tricky and I wish the reporting had more detailed options.

“Users love it

Pros

The feedback I get from end users about these training videos is consistently positive. They're engaging, educational and actually spark conversations around the office. People talk about the guest voiceovers and bring up security topics naturally. We integrate them into our existing LMS using SCORM packages. The platform offers multiple file formats so you can use whatever training system you prefer. Their download interface is simple and they provide tons of supporting materials like background images and blog posts to help with internal communications. I'm convinced these videos are making a real difference.

Cons

Nothing really bothers me about this platform.

“Well-designed phishing simulation templates

Pros

After getting everything set up, the training videos run automatically which saves me tons of time. The phishing simulation templates are really well-designed and feel authentic, plus they're simple to configure and monitor. Support has been cooperative whenever I've reached out with questions or needed help with anything.

Cons

So far, we haven't run into any issues.

“Simple setup

Pros

I can efficiently reach all our users and get their scores right away, plus the support from the NINJIO team is excellent. The setup was simple with no AD complications and it's really easy to use.

Cons

The platform doesn't offer specialized OT cybersecurity training modules that would be really helpful for our industry.

“Offers a variety of training techniques

Pros

Their training approach really keeps me engaged with its variety of different methods and techniques.

Cons

I honestly can't think of any real downsides. If I had to pick something, I'd say I wish there were more training sessions available.

“Up-to-date content

Pros

The videos are incredibly relevant and timely. They're usually very current and practical which I really appreciate.

Cons

There are no drawbacks. Really appreciate how they stay up-to-date and provide this huge knowledge base that I can share with my team.

“Reduced cyber risks at our workplace

Pros

We appreciate the enjoyable microlearning episodes that make security training actually interesting instead of boring. The simulated phishing exercises are spot-on and really help build awareness of real threats. What stands out most is how it uses behavioral science principles to create lasting change in security habits. It's been effective at reducing our human-based cyber risks and building a genuinely security-conscious culture across the team.

Cons

Some people might not be into the bite-sized learning approach. It just doesn't click with everyone's style

“Handles a huge range of security concerns

Pros

It tackles a comprehensive range of security issues that businesses face today.

Cons

Sometimes I accidentally exit videos the wrong way which ends up hurting my awareness score.

“Easy to remember

Pros

Amazing short videos, they're packed with useful information and stick with me easily.

Cons

Would be helpful to have additional administrative reporting options.

“Short content keeps me focused

Pros

The training modules are brief and attention-grabbing which really helps me stay focused throughout.

Cons

Haven't come across anything I dislike so far

“Easy to use software

Pros

It's interface is simple and user-friendly. I find the videos to be very interesting too.

Cons

Nothing negative to mention here. Everything runs smoothly and the support team is wonderful!

“Broad range of topics

Pros

The wide variety of topics helps keep our users informed about potential threats.

Cons

Training distribution could be more organized when targeting specific departments for quick refresher sessions on particular subjects.

“Incredible animated security training

Pros

The training content is really well-made with excellent animation and our team has responded positively to it. I've noticed users becoming much more cyber-aware and they're doing a better job reporting issues to us. Support is very well-trained. We send out trainings monthly and run simulations four times a year.

Cons

Admin console got a recent update that honestly made things worse in my opinion. I've heard they're working on improvements though so hopefully the features that are hard to locate or completely missing will get fixed or added back soon.

“Budget-friendly product

Pros

It really work well for our team. Videos are short enough that people actually watch them and the content stays current with what's happening in cybersecurity right now. I appreciate how engaged our employees get with the material and the pricing fits our budget perfectly without breaking the bank.

Cons

Would prefer more reporting options or maybe a customer report writer feature.

“Ideal for younger generation

Pros

Content stays really fresh with monthly updates and it's way easier to digest than traditional training materials especially for younger staff who grew up on social media. I actually like that the cartoons are a bit cheesy sometimes because it gets people more engaged. The videos are just the right length too, maybe 4-6 minutes so even employees who usually resist training are more willing to give it a shot.

Cons

The downloading and re-uploading process into our LMS requires some fiddling around though it's manageable overall. Sometimes the content feels overly sanitized like when FBI agents use finger guns instead of showing realistic depictions of firearms in law enforcement scenarios.