NINJIO AWARE Reviews

“Excellent training videos

Pros

The training videos are concise and effective at educating staff on cybersecurity basics. Implementation was simple and our team found the interface user-friendly from day one.

Cons

I wish they'd release training videos more frequently.

“Positive feedback from users

Pros

The content is concise and relevant, plus every end user gave us great feedback.

Cons

Reporting dashboards aren't as user-friendly as I'd like them to be

“Engaging training

Pros

Training is delivered in such an engaging and digestible way. Honestly the best approach I've seen for this kind of content.

Cons

Backend isn't the most easiest to handle though support is quick to help when you get stuck.

“Interesting short videos

Pros

Short videos keep things fun without dragging on and our team really likes watching them

Cons

I wish I could add new users with a future start date instead of having to wait until their actual first day. Right now, there's no way to set up someone ahead of time and you have to add them exactly when they begin working.

“Videos are convenient to watch

Pros

The monthly updates on current cyber threats are spot-on for what our team needs. People are swamped with work and don't want to sit through long security training sessions but these 4-minute videos are short enough that everyone actually watches them. The content stays relevant and covers trending threats perfectly.

Cons

Would love if they release more awareness videos each month. While there's a good back catalog of previously released monthly content, even just 2 videos per month would give my users more exposure without feeling overwhelming to them.

“Episodes based on recent incidents

Pros

Episodes are really short and enjoyable which makes it super easy for our team to actually absorb the material and start changing how they approach both work and personal situations. What I particularly appreciate is how the content is built around recent security incidents. It shows people exactly how these attacks unfold and what warning signs to watch for in our own environment. The leaderboard feature has been absolutely fantastic at keeping everyone motivated. Our employees have gotten into this friendly rivalry to see who can claim the top spot each episode. Plus whenever we need help, the support team gets back to us quickly with genuinely helpful customer service.

Cons

Training content management feels a bit more complicated now. The old system let me resend individual episodes to users when needed but that feature disappeared with this update. User engagement data was also much clearer and easier to interpret before.

“New platform is complicated

Pros

I was impressed with how high-quality the videos are when we first started using this platform. Managing everything through the system was simple and I noticed way more conversations about cybersecurity happening around our offices. Most users gave us positive feedback about it.

Cons

Management feels really complex ever since they switched to the new platform. We've also run into several problems with managed services and users keep getting random batches of extra videos or sometimes no videos at all.

“Solid reporting feature

Pros

The campaign and reporting features have really solid design.

Cons

The interface could use some work though everything else functions well enough.

“No dislikes

Pros

I really enjoy how engaging and simple the presentation is.

Cons

I haven't come across anything I dislike about it.

“Highly informative videos

Pros

The videos are both entertaining and educational. They've taught our team about internet safety, scams and hacker tactics we wouldn't have learned otherwise. The platform is user-friendly with just 1-2 videos monthly and simple setup.

Cons

The constant reminder emails about watching videos get pretty annoying. Otherwise, this is actually a solid product.

“Entertaining and educational

Pros

Their cybersecurity content is both engaging and informative making learning enjoyable while keeping things moving at a good pace.

Cons

There really aren't any major downsides I can think of from my experience.

“Great content

Pros

The content is really entertaining and keeps me laughing. There's some genuinely good stuff here.

Cons

Would love to see more frequent video updates, maybe twice monthly instead of just once.

“Popular at our workplace

Pros

I appreciate how engaging this training platform is. It's actually become the most popular one we use at work. The timing and length of sessions hit that sweet spot where security stays front-of-mind without feeling like a burden. Plus, the content stays current and manages to be entertaining too.

Cons

Really can't think of any negatives to mention here.

“Doesn't take much time

Pros

Training only takes 3-4 minutes monthly and the episodes are actually entertaining and straight to the point so nobody can really claim they don't have time for it.

Cons

Sometimes the episodes feel a little too dramatic though I suppose that's probably intentional to grab viewers attention

“Valuable for our staff

Pros

Their training modules are brief and fun. We actually enjoy the quirky style. Each session only requires about 4 minutes monthly from our staff which is perfect. Multiple team members have personally told me how valuable they find these sessions.

Cons

The admin portal gives me headaches sometimes when I'm trying to manage things. The interface feels pretty outdated and could really use a refresh.

“Works great for us

Pros

It has been a game changer for our team. I'm constantly getting messages from users sharing suspicious emails they didn't click on and asking if links are legitimate which shows it's really working.

Cons

Nothing to complain about. Been using this for over 5 years and plan to keep my subscription going.

“Keeps our team informed about threats

Pros

The educational content really helps our team stay informed about current security threats. I appreciate how the animated episodes make learning engaging. They're short, easy to follow and get straight to the point. Plus, customer support has been fantastic whenever we've needed help.

Cons

The back office feels way too complicated and isn't user-friendly at all. I end up calling tech support alot though they're always quick to help.

“Extensive library

Pros

I like the extensive training library they offer and there's plenty of educational content to pick from. The phishing simulations are particularly clever and do a great job testing how well our organization can handle cyber threats and maintain our security posture.

Cons

Admin interface feels a bit clunky.

“Lot of useful information

Pros

Video format strikes a perfect balance, short enough to keep attention but packed with useful information. My team actually looks forward to these breaks and they've become great conversation starters that lead to meaningful discussions. Everyone's been really positive about them so far.

Cons

The video content lacks variety. You end up hearing the same handful of "celebrity" voices repeatedly. It's a minor issue but honestly it's our main gripe with the platform.

“Training based on actual breaches

Pros

Great how it delivers awareness training based on actual corporate incidents and breaches. Makes the content feel much more relevant and practical.

Cons

Setting up new users and organizing them into groups through the admin dashboard feels pretty confusing.

“Friendly support staff

Pros

I love the professional quality of the content. The subjects covered are up-to-date and the key points are simple and accessible for everyday users. The admin portal is still developing so I'm optimistic it will continue improving.

Cons

Nothing really bothers me about this system. The support team is amazing and the helpdesk staff are always friendly and willing to help.

“Runs on its own

Pros

The training episodes are released frequently. They actually manage to be entertaining which is rare for security awareness content. This combination really helps with both completion rates and retention. Implementation was super simple and once it's set up, it pretty much runs itself without much oversight needed.

Cons

Sometimes the interface feels a bit messy and could use some organizing. That said, whenever I have questions, the support team is always there to assist.

“No issues yet

Pros

Short animated videos really help make training sessions more fun for the team.

Cons

I haven't come across any major issues worth mentioning at this point.

“Lets us choose topics

Pros

I really enjoy the content and actually look forward to receiving the videos myself. We can handpick exactly what topics we want our team to focus on which gives us great control over the training.

Cons

We switched from Okta to Azure a couple years back when they asked us to but nobody told us we could actually switch back until I brought it up in a support ticket recently. Our account manager never mentioned this was an option again. There's been more backend issues lately causing problems with delivery and access than we used to see. The most recent one was pretty bad. Only about 10% of our users got there monthly video because of some email glitch.

“People find it interesting

Pros

I'm impressed with how this tool keeps security training at the forefront for my team. The approach is refreshing as it tackles current security topics through animated shorts that don't feel overwhelming. Employee engagement has skyrocketed compared to other products we've used. People actually enjoy watching the videos and eagerly anticipate each month's new content.

Cons

The customer success experience could definitely be better. After my initial onboarding, I felt like I was just handed off to support tickets without much ongoing guidance. Their Office 365 documentation is outdated and I'm not even sure the setup they recommend is as secure as it could be.

“Relevant videos

Pros

We found the videos relevant to current events. They're quick and easy to watch since they're just a few minutes long but they manage to get their message across in an entertaining yet informative way. After getting familiar with the system, deploying phishing and security training becomes pretty simple.

Cons

Finding older episodes can be tricky and I wish the reporting had more detailed options.

“Users love it

Pros

The feedback I get from end users about these training videos is consistently positive. They're engaging, educational and actually spark conversations around the office. People talk about the guest voiceovers and bring up security topics naturally. We integrate them into our existing LMS using SCORM packages. The platform offers multiple file formats so you can use whatever training system you prefer. Their download interface is simple and they provide tons of supporting materials like background images and blog posts to help with internal communications. I'm convinced these videos are making a real difference.

Cons

Nothing really bothers me about this platform.

“Well-designed phishing simulation templates

Pros

After getting everything set up, the training videos run automatically which saves me tons of time. The phishing simulation templates are really well-designed and feel authentic, plus they're simple to configure and monitor. Support has been cooperative whenever I've reached out with questions or needed help with anything.

Cons

So far, we haven't run into any issues.

“Simple setup

Pros

I can efficiently reach all our users and get their scores right away, plus the support from the NINJIO team is excellent. The setup was simple with no AD complications and it's really easy to use.

Cons

The platform doesn't offer specialized OT cybersecurity training modules that would be really helpful for our industry.

“Offers a variety of training techniques

Pros

Their training approach really keeps me engaged with its variety of different methods and techniques.

Cons

I honestly can't think of any real downsides. If I had to pick something, I'd say I wish there were more training sessions available.

“Up-to-date content

Pros

The videos are incredibly relevant and timely. They're usually very current and practical which I really appreciate.

Cons

There are no drawbacks. Really appreciate how they stay up-to-date and provide this huge knowledge base that I can share with my team.

“Reduced cyber risks at our workplace

Pros

We appreciate the enjoyable microlearning episodes that make security training actually interesting instead of boring. The simulated phishing exercises are spot-on and really help build awareness of real threats. What stands out most is how it uses behavioral science principles to create lasting change in security habits. It's been effective at reducing our human-based cyber risks and building a genuinely security-conscious culture across the team.

Cons

Some people might not be into the bite-sized learning approach. It just doesn't click with everyone's style

“Handles a huge range of security concerns

Pros

It tackles a comprehensive range of security issues that businesses face today.

Cons

Sometimes I accidentally exit videos the wrong way which ends up hurting my awareness score.

“Easy to remember

Pros

Amazing short videos, they're packed with useful information and stick with me easily.

Cons

Would be helpful to have additional administrative reporting options.

“Short content keeps me focused

Pros

The training modules are brief and attention-grabbing which really helps me stay focused throughout.

Cons

Haven't come across anything I dislike so far

“Easy to use software

Pros

It's interface is simple and user-friendly. I find the videos to be very interesting too.

Cons

Nothing negative to mention here. Everything runs smoothly and the support team is wonderful!

“Broad range of topics

Pros

The wide variety of topics helps keep our users informed about potential threats.

Cons

Training distribution could be more organized when targeting specific departments for quick refresher sessions on particular subjects.

“Incredible animated security training

Pros

The training content is really well-made with excellent animation and our team has responded positively to it. I've noticed users becoming much more cyber-aware and they're doing a better job reporting issues to us. Support is very well-trained. We send out trainings monthly and run simulations four times a year.

Cons

Admin console got a recent update that honestly made things worse in my opinion. I've heard they're working on improvements though so hopefully the features that are hard to locate or completely missing will get fixed or added back soon.

“Budget-friendly product

Pros

It really work well for our team. Videos are short enough that people actually watch them and the content stays current with what's happening in cybersecurity right now. I appreciate how engaged our employees get with the material and the pricing fits our budget perfectly without breaking the bank.

Cons

Would prefer more reporting options or maybe a customer report writer feature.

“Ideal for younger generation

Pros

Content stays really fresh with monthly updates and it's way easier to digest than traditional training materials especially for younger staff who grew up on social media. I actually like that the cartoons are a bit cheesy sometimes because it gets people more engaged. The videos are just the right length too, maybe 4-6 minutes so even employees who usually resist training are more willing to give it a shot.

Cons

The downloading and re-uploading process into our LMS requires some fiddling around though it's manageable overall. Sometimes the content feels overly sanitized like when FBI agents use finger guns instead of showing realistic depictions of firearms in law enforcement scenarios.

“Highly Relevant and Practical Content

Pros

The video style really stands out as the best feature. Beyond that, I appreciate how current and relevant the content stays.

Cons

The reporting functionality could use some work though I'll admit it's gotten much better since the recent UI refresh a few months back.