Total 41 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

15%

3

Stars

0%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RJ

Rick J.

Mid Market, 51-100 employees

4.0
December 2024

Excellent training videos

Pros

The training videos are concise and effective at educating staff on cybersecurity basics. Implementation was simple and our team found the interface user-friendly from day one.

Cons

I wish they'd release training videos more frequently.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

GG

George G.

Enterprise, 500+ employees

5.0
November 2024

Positive feedback from users

Pros

The content is concise and relevant, plus every end user gave us great feedback.

Cons

Reporting dashboards aren't as user-friendly as I'd like them to be

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BE

Brian E.

Mid Market, 51-100 employees

5.0
August 2024

Engaging training

Pros

Training is delivered in such an engaging and digestible way. Honestly the best approach I've seen for this kind of content.

Cons

Backend isn't the most easiest to handle though support is quick to help when you get stuck.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Small Business, 11-50 employees

5.0
August 2024

Interesting short videos

Pros

Short videos keep things fun without dragging on and our team really likes watching them

Cons

I wish I could add new users with a future start date instead of having to wait until their actual first day. Right now, there's no way to set up someone ahead of time and you have to add them exactly when they begin working.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TW

Timothy W.

Mid Market, 101-500 employees

4.0
May 2024

Videos are convenient to watch

Pros

The monthly updates on current cyber threats are spot-on for what our team needs. People are swamped with work and don't want to sit through long security training sessions but these 4-minute videos are short enough that everyone actually watches them. The content stays relevant and covers trending threats perfectly.

Cons

Would love if they release more awareness videos each month. While there's a good back catalog of previously released monthly content, even just 2 videos per month would give my users more exposure without feeling overwhelming to them.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

CM

Chontae M.

Mid Market, 101-500 employees

5.0
May 2024

Episodes based on recent incidents

Pros

Episodes are really short and enjoyable which makes it super easy for our team to actually absorb the material and start changing how they approach both work and personal situations. What I particularly appreciate is how the content is built around recent security incidents. It shows people exactly how these attacks unfold and what warning signs to watch for in our own environment. The leaderboard feature has been absolutely fantastic at keeping everyone motivated. Our employees have gotten into this friendly rivalry to see who can claim the top spot each episode. Plus whenever we need help, the support team gets back to us quickly with genuinely helpful customer service.

Cons

Training content management feels a bit more complicated now. The old system let me resend individual episodes to users when needed but that feature disappeared with this update. User engagement data was also much clearer and easier to interpret before.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AP

Alex P.

Mid Market, 51-100 employees

5.0
May 2024

New platform is complicated

Pros

I was impressed with how high-quality the videos are when we first started using this platform. Managing everything through the system was simple and I noticed way more conversations about cybersecurity happening around our offices. Most users gave us positive feedback about it.

Cons

Management feels really complex ever since they switched to the new platform. We've also run into several problems with managed services and users keep getting random batches of extra videos or sometimes no videos at all.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JK

Jean K.

Small Business, 1-10 employees

1.0
May 2024

Solid reporting feature

Pros

The campaign and reporting features have really solid design.

Cons

The interface could use some work though everything else functions well enough.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

A

Anonymous

Mid Market, 51-100 employees

5.0
May 2024

No dislikes

Pros

I really enjoy how engaging and simple the presentation is.

Cons

I haven't come across anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ZG

Zoreneri G.

Small Business, 11-50 employees

5.0
May 2024

Highly informative videos

Pros

The videos are both entertaining and educational. They've taught our team about internet safety, scams and hacker tactics we wouldn't have learned otherwise. The platform is user-friendly with just 1-2 videos monthly and simple setup.

Cons

The constant reminder emails about watching videos get pretty annoying. Otherwise, this is actually a solid product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KK

Kate K.

Mid Market, 51-100 employees

5.0
May 2024

Entertaining and educational

Pros

Their cybersecurity content is both engaging and informative making learning enjoyable while keeping things moving at a good pace.

Cons

There really aren't any major downsides I can think of from my experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 101-500 employees

5.0
May 2024

Great content

Pros

The content is really entertaining and keeps me laughing. There's some genuinely good stuff here.

Cons

Would love to see more frequent video updates, maybe twice monthly instead of just once.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AB

Adam B.

Mid Market, 51-100 employees

5.0
May 2024

Popular at our workplace

Pros

I appreciate how engaging this training platform is. It's actually become the most popular one we use at work. The timing and length of sessions hit that sweet spot where security stays front-of-mind without feeling like a burden. Plus, the content stays current and manages to be entertaining too.

Cons

Really can't think of any negatives to mention here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

5.0
May 2024

Doesn't take much time

Pros

Training only takes 3-4 minutes monthly and the episodes are actually entertaining and straight to the point so nobody can really claim they don't have time for it.

Cons

Sometimes the episodes feel a little too dramatic though I suppose that's probably intentional to grab viewers attention

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Small Business, 1-10 employees

5.0
May 2024

Valuable for our staff

Pros

Their training modules are brief and fun. We actually enjoy the quirky style. Each session only requires about 4 minutes monthly from our staff which is perfect. Multiple team members have personally told me how valuable they find these sessions.

Cons

The admin portal gives me headaches sometimes when I'm trying to manage things. The interface feels pretty outdated and could really use a refresh.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JC

Joe C.

Mid Market, 101-500 employees

5.0
May 2024

Works great for us

Pros

It has been a game changer for our team. I'm constantly getting messages from users sharing suspicious emails they didn't click on and asking if links are legitimate which shows it's really working.

Cons

Nothing to complain about. Been using this for over 5 years and plan to keep my subscription going.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small Business, 11-50 employees

5.0
May 2024

Keeps our team informed about threats

Pros

The educational content really helps our team stay informed about current security threats. I appreciate how the animated episodes make learning engaging. They're short, easy to follow and get straight to the point. Plus, customer support has been fantastic whenever we've needed help.

Cons

The back office feels way too complicated and isn't user-friendly at all. I end up calling tech support alot though they're always quick to help.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Small Business, 1-10 employees

5.0
May 2024

Extensive library

Pros

I like the extensive training library they offer and there's plenty of educational content to pick from. The phishing simulations are particularly clever and do a great job testing how well our organization can handle cyber threats and maintain our security posture.

Cons

Admin interface feels a bit clunky.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Mid Market, 51-100 employees

4.0
May 2024

Lot of useful information

Pros

Video format strikes a perfect balance, short enough to keep attention but packed with useful information. My team actually looks forward to these breaks and they've become great conversation starters that lead to meaningful discussions. Everyone's been really positive about them so far.

Cons

The video content lacks variety. You end up hearing the same handful of "celebrity" voices repeatedly. It's a minor issue but honestly it's our main gripe with the platform.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

RP

Ranjeet P.

Mid Market, 101-500 employees

5.0
May 2024

Training based on actual breaches

Pros

Great how it delivers awareness training based on actual corporate incidents and breaches. Makes the content feel much more relevant and practical.

Cons

Setting up new users and organizing them into groups through the admin dashboard feels pretty confusing.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9