Anonymous
Media, 500+ employees
Less than 6 months
“Easy to use”
Pros
Works really well from a user perspective.
Cons
There are no cons from my user perspective.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yuvaraj
IT, 51-100 employees
Less than 6 months
“Product Review”
Pros
It seems like a solid help desk tool for providing tech support.
Cons
The time it takes to resolve issues can be a bit long at times.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Bryn
Healthcare, 101-500 employees
Less than a year
“Simple and Easy for End 1/3”
Pros
Using Perimeter 81 in my daily work has made it really easy to integrate a VPN monitoring and security into my routine.
Cons
I would love hot key integration but overall I am very very happy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10