Phished Reviews

Claimed

Claimed

Total 10 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

40%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

KN
Kalina Nikolova

Logistics and Supply Chain, 101-500 employees

Less than a year

5.0

“Well-structured training content”

Pros

The training content is split into multiple courses and you're expected to set aside time for each one instead of trying to finish everything in one go. That structure really helps the material stick. They also send pretty advanced phishing test emails which keeps you alert and thinking carefully.

Cons

The email volume can come across as a bit spammy. I do understand why they send so many to reinforce vigilance though I still think they could cut down the overall quantity.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MO
Mouhcine O.

Information Technology and Services, 51-100 employees

More than a year

4.0

“helpful support”

Pros

Right away, the interface feels polished and clean which makes the whole experience pleasant to use. The findings are laid out in a well structured way and the reports are very readable. Support has also been very good whenever needed.

Cons

One thing I'd really like to see improved is the current white, bright theme. Since my eyes are sensitive, having a dark mode option would make it much more comfortable to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

AO
Arjan Oskam

Civil Engineering, 101-500 employees

Less than 6 months

4.0

“Solid training programs”

Pros

The platform is simple to use and the training programs are really solid. I also appreciate having a Report button built right into Outlook which makes it much quicker to flag suspicious emails.

Cons

it doesn't seem to correctly recognize emails coming from non-spam senders, messages from places like Facebook or Google as well as internal emails sometimes get treated the same as questionable mail.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

A
Anonymous

Computer & Network Security, 11-50 employees

Less than 6 months

4.0

“helps spot trouble early”

Pros

This user-friendly software gives a solid and simple way to see how an employee handles a phishing email. Because the results are displayed in a clear overview, you can spot trouble early and act quickly when something starts to go wrong.

Cons

I haven't noticed any downsides yet, our engineers haven't run into any issues either.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

AD
Arne Debruyne

Computer Software, 11-50 employees

Less than a year

4.0

“Can be tailored to match customer requirements”

Pros

It is a really user-friendly tool with strong UI/UX. You can easily tailor it to match customer requirements, including adding your own branding. It also comes with a pretty comprehensive "academy" section that helps you manage and run your trainings. Overall, it feels like a well-made, no-nonsense product that delivers what it promises.

Cons

The general support and communication coming from the tool could be better.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

JV
Jonas Vandevoorde

Hospital & Health Care, 500+ employees

Less than 6 months

5.0

“Quick setup, smooth integration”

Pros

installation is simple, integration fits right in and it's genuinely simple to use day to day.

Cons

currently, there aren't any downsides when using this software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

NB
Niek Bleumink

Human Resources, 11-50 employees

Less than a year

5.0

“Weekly phishing drills”

Pros

What I like most is that the "Groot plus" really shows, people aren't just given a single training session and then left for a year. Instead, everyone has to stay sharp every week and keep an eye out for potential phishing emails.

Cons

The Outlook plug-in still isn't working yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BB
Benoît Broos

Real Estate, 11-50 employees

Less than a year

5.0

“automation saves time”

Pros

We've been using this platform for a little over three months now and it's been working really well. Since most of the process is automated, we don't have to stay hands-on which honestly saves a ton of time. The user interface also feels very simple, everything is laid out in a way that's simple to work with.

Cons

The range of services they offer makes it a strong tool.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

LO
Louis Opsomer

Information Technology and Services, 11-50 employees

Less than 6 months

5.0

“Improving over time”

Pros

The content is really well localized, everything feels tailored and it also improves over time. Setup and day-to-day use are simple and it's simple to get up and running without a bunch of extra work.

Cons

Nothing major to complain about right now. If anything could be improved, it would be the reporting capabilities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GV
Gill V

Insurance, 101-500 employees

Less than a year

5.0

“custom phishing simulations for different users”

Pros

It makes it easy to organize automated phishing exercises and create custom phishing simulations for different users.

Cons

The existing reports are useful and cover the essentials but more advanced reporting capabilities would make the platform even better.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9