Total 17 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

41%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

JA

Jesus Adolfo

Banking, 101-500 employees

Less than a year

5.0
March 2025

Excellent system for automation

Pros

It's an excellent system that allows for automating risk management processes. I really appreciate its versatility and practicality.

Cons

The data loading process could be simplified to improve ease of use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JD

Julieth Daniela

Financial Services, 101-500 employees

More than a year

5.0
March 2025

Collaborating on risk management learning

Pros

It's a comprehensive tool that has evolved over time. The support we receive is timely and we always feel guided by experts. They conduct POCAPT convergences and offer courses on risks, which is a great plus. It's not just a repository of information but a valuable ally in managing risks. Each module is simple, making it easy to use and the improvements they make continue to enhance the experience.

Cons

We have experienced numerous failures with dynamic reports, which forces us to double-check the downloaded information.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KL

Karina Lineth

Banking, 51-100 employees

Less than a year

4.0
March 2025

A good tool

Pros

The tool allows for easy entry of event reports by bank staff, streamlining the process.

Cons

The methodology behind the risk matrices could use some improvement.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

KY

Karen Yaneth

Banking, 500+ employees

Less than a year

5.0
March 2025

Pirani's active and integral role

Pros

I like how easy it is to use. It's very user-friendly and the support during implementation was invaluable, making it easier to maximize the tool's benefits.

Cons

Filters in the catalogues could be enhanced and it would be helpful if the default fields could be deleted or modified in the settings.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Claudia

Telecommunications, 500+ employees

Less than a year

4.0
February 2025

It does a good job

Pros

I am very satisfied with both the tool and the Pirani team. The fact that everything is linked together makes it easy to track traceability.

Cons

Due to the high volume of information, it requires excellent handling of the tool to correctly parameterize it and take full advantage of its features.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

7

Functionality

9

L

Lilian

Insurance, 51-100 employees

Less than 6 months

5.0
January 2025

Simple and amazing

Pros

In my brief experience with Pirani, I appreciate the simplicity of the process. Their support in managing risks is excellent. I especially like how it allows risk managers to be assigned and provides tools to monitor action plans effectively.

Cons

There are no major dislikes however, it would be more efficient if action plans could be managed directly when risks arise so managers don't have to view the risk separately from the action plan.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jenifer

Financial Services, 500+ employees

More than a year

4.0
December 2024

Amazing reporting capabilities

Pros

I think the reporting capabilities are very amazing, especially when relating risk and control information.

Cons

The responsible groups and the access permissions could be better streamlined for clarity.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

P

Paula

Banking, 1-10 employees

More than a year

5.0
December 2024

Risk management made easier

Pros

I've had a very good experience with both the tool and the training provided. It's a highly useful and intuitive tool for risk management.

Cons

I cannot say anything negative about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Investment Management, 51-100 employees

More than a year

4.0
December 2024

Pirani helps manage your events

Pros

The tool has made managing risks much easier even helping to identify institutional risks within the organization. It allows for orderly recording of materialized events.

Cons

One downside is that everything related to risks cannot be managed from a single screen.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

5

L

Leticia

Banking, 51-100 employees

Less than 6 months

5.0
November 2024

Excellent tool, worth it!

Pros

My experience has been very enriching. The service support is personalized and adjusts to our needs, with continuous improvements. It's an excellent, user-friendly tool.

Cons

Cannot say anything negative. So far the experience has been excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Valentina

Financial Services, 500+ employees

Less than 6 months

4.0
November 2024

Easy to use and good working

Pros

It's a good tool with opportunities for improvement, but overall, it's a solid application and the team is always ready to offer fast, friendly solutions. For me the Key features include ease of use, parameterization for customer needs, a userfriendly interface and responsive customer service.

Cons

Mass uploads of more than 5,000 records can cause errors so it's necessary to separate the uploads for processing. Also initial loads can cause records to appear in disorder. There are frequent errors in reporting and bulk associations (e.g events vs causes, events vs controls) cannot always be made manually.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

G

Gabriela

Accounting, 500+ employees

Less than 6 months

5.0
October 2024

It handled information diligently

Pros

It offers secure and consolidated information on the management handled within the company, which is invaluable for our organization.

Cons

The inability to upload bulk associations (e.g more than 500) is a limitation.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

H

Hilda

Food Production, 500+ employees

Less than 6 months

5.0
October 2024

The support was amazing

Pros

Pirani is new to me, but with the help of their team, I've been able to get acquainted with the app. It's a comprehensive risk management tool with great support.

Cons

As a new user of the application, I have not encountered any disadvantages.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Louis

Food Production, 500+ employees

Less than 6 months

5.0
October 2024

Pirani has been a great help

Pros

I've had a good experience with Pirani so far. It is been helpful in managing the company's processes, risks and controls.

Cons

Since I haven't interacted with Pirani as much, it's impossible for me to identify any disadvantages.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

7

Functionality

7

S

Second

Banking, 51-100 employees

Less than a year

4.0
September 2024

Great features and functions

Pros

It provides broad solutions for risk management, but there's a need to further develop.The platform is friendly and easy to use.

Cons

The alert parameterization and management module has significant room for improvement to better support proper management.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

5

MP

Monica Pilar

Industrial Automation, 101-500 employees

Less than 6 months

4.0
September 2024

Strong support and smooth user experience

Pros

It's an easy-to-use tool with integrated statistical models that help with compliance. We're in the process of implementing the model but so far, we've received good support from the consultant and a positive experience using the tool.

Cons

Although the tool does not easily allow us to parameterize more than one segmentation, Pirani's technical consultant offered alternatives for adapting the product to our needs.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

KF

Katiuska Fiorella

Construction, 500+ employees

Less than 6 months

5.0
August 2024

My experience using Pirani has been good

Pros

Our experience with Pirani has been very constructive. We have improved our management practices by applying the best standards and our teams are now more self sufficient in managing risks. The system's integration and interactive features have been great.

Cons

Integration with other systems and the ability to perform corrective bulk uploads could be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10