Total 15 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

JS

Jeremiah S.

Risk and Compliance, 51-100 employees

5.0
April 2025

So customizable and helpful

Pros

It's fully customizable and has so many multiple applications. Its also really easy for us to navigate throughout.

Cons

Some of the functions can be pretty technical and requires a risk professional to fully understand it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified User

Banking, 51-100 employees

4.0
April 2025

Great tool for risk management with extensive customization features

Pros

In my experience, Protecht is a great risk management tool that helps maintain process compliance and boosts security within the company. I love the real time reporting feature, which allows us to quickly spot and fix issues. The interface is adaptive, making it easy to use, and it offers high flexibility and customization options.

Cons

Learning curve is a bit steep and there could be clearer documentation to help with that.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

OY

Ossama Y.

IT, 51-100 employees

4.0
April 2025

Trustworthy software

Pros

It's really a great risk management tool and I have found so many great customization options in it.

Cons

I think the interface could use an update to make it more user friendly.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

AK

ADITYA K.

Not Specified, 11-50 employees

5.0
April 2025

Simple and effective to use

Pros

Protecht offers strong risk management, also show real time analytics and it has smooth compliance tracking for my work.

Cons

It's interface can be complex and It's a bit difficult to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

LC

Lisa C.

Risk and Compliance, 11-50 employees

5.0
October 2024

Protecht is easy to set up, with useful modules and great training resources

Pros

The configurability is super easy like you don't need to be a programmer to get it done. The modules are very practical and solve real world business problems. The training on Protecht, especially the Risk Management training is excellent.

Cons

Dashboards should be included in the module, not charged extra. They should also work right out of the box especially for modules that haven't been customized but they don't always.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

SM

Steve M.

Not Specified, 51-100 employees

5.0
September 2024

Felxible and scalable tool

Pros

The ability to customize the user experience to fit our business needs and then get key insights through analytics, is a huge advantage.

Cons

More of a want than a dislike, but the user interface could really use a modernization.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SG

Stephanie G.

Banking, 51-100 employees

5.0
August 2024

Say goodbye to spreadsheets!

Pros

Its dashboards are great. There are pre designed ones but we can also create our own, It makes reporting really simple.

Cons

I love that I can assign risks, KRIs and policy reviews directly to owners, without relying on email or spreadsheets for most of the risk management tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IH

Ian H.

Not Specified, 51-100 employees

5.0
August 2024

top-tier risk and compliance solution

Pros

It has been so easy to customize and tweak. I love being able to change register fields on the fly. It links risks, controls and obligations in a simple, user friendly format.

Cons

Creating dashboards can be tricky, it's a steep learning curve. Small tweaks are easy enough, but you'll need some programming skills for anything more complex.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

EC

Elena C.

Risk and Assurance, 51-100 employees

5.0
August 2024

Protecht helped us build a comprehensive risk overview in our business

Pros

Helped us automate our entire risk management system, from new starters to leavers, audits to assessments and policies to procedures. One of the main benefits is that we can create our own registers and reports, which allows us to manage risks effectively and on time, while also cutting consultancy costs. The Protecht Academy is great too!! team members can access it to improve their skills. Most of the team finds the system really easy to use.

Cons

I can't think of anything at the moment...

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified User

Financial Services, 51-100 employees

5.0
July 2024

With its broad scope and flexible design, Protecht excels at managing governance and risk

Pros

The flexibility to customize and build the system to fit our organization's needs is fantastic. Also, it's great that we can link any of the registers to dashboards.

Cons

While it's not a specific dislike, we definitely underestimated the amount of effort and detail required to implement Protecht, especially during the initial design phase. The customizability is great but it also brings complexity that needs to be considered in both the design and ongoing management.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TB

Tonia B.

Mid-Market, 51-100 employees

4.0
July 2024

Excellent service and an easy-to-use product

Pros

The support team is fantastic and the informational webinars they offer on the products are really helpful.

Cons

It can be a bit annoying and restrictive if you're not familiar with JavaScript.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

VF

Valentine F.

Quality Risk & Safeguarding, 51-100 employees

5.0
July 2024

complete ERM solution

Pros

It's ease of use, configurability and the dashboards are key features, making our work so much more easier.

Cons

Nothing identified so far just in the installation phase.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB

Anna B.

Risk, 51-100 employees

5.0
June 2024

Flexible and built for the purpose

Pros

I really appreciate the option to either use off the shelf end to end registers or build custom ones to suit our needs.

Cons

It took some time to get to a point where we were really happy with the analytics, mainly because we decided to customize most of our registers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SM

Serena M.

Not Specified, 51-100 employees

5.0
April 2024

Protecht helps centralize our risk management

Pros

The support staff at Protecht are super approachable and helpful. The platform is also really easy to use and helps us capture valuable insights.

Cons

Sometimes the customizability feels a bit limited especially when trying to create complex workflows.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

QN

Que N.

Not Specified, 51-100 employees

5.0
April 2024

Seamless support and flexible customization

Pros

Protecht provides a seamless experience for users looking for robust and customizable features tailored to their specific business needs. One of the standout features is the system's flexibility, which makes it easy for users to adapt the system to their unique needs. Whether it's configuring risk registers, designing workflows or generating custom reports, the platform gives users the power to make it their own. This enhances user satisfaction and helps businesses align the system with their existing processes.

Cons

While Protecht offers plenty of benefits, the learning curve to fully understand the platform can be challenging and takes time. That said, the tools and resources to help with learning are readily available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10