Total 25 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S

SHERMAN

Information Technology and Services, 1-10 employees

More than a year

5.0
February 2021

Secure, Safe DNS for everyone

Pros

The console is easy to use and the service is effective.

Cons

At times searches are slow or lookups are slow across the network that SafeDNS is securing. Some frames do not return properly if at all on a webpage. The end user does not know what is wrong or if something is being blocked and yes there is a blocked page warning configured but it does not show up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brett

Education Management, 500+ employees

More than a year

5.0
February 2021

SafeDNS- Low Maintenance Web Filter

Pros

It is very easy to set up without needing additional servers or software. There is a short learning curve and it effectively delivers web filter security. Maintenance is very low.

Cons

A few years ago products like this were free. Now the annual fee increases every year. That is my current drawback.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

MR

Michael Rodriguez

Non-Profit Organization Management, 101-500 employees

More than a year

5.0
February 2021

Great Product

Pros

SafeDNS has simplified blocking harmful productivity limiting and bandwidth-consuming websites for our end users. While no system is perfect and a few legitimate sites may be blocked SafeDNS makes it easy for me as an administrator to whitelist domains that our end users need access to. Setting it up and maintaining it is simple.

Cons

Sometimes the product does not display the block page which requires additional troubleshooting on our part to determine if the site is down or being blocked. It would be a perfect product if the block screen appeared every time a site is being blocked.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

D

David

Computer & Network Security, 1-10 employees

Less than a year

4.0
February 2021

SafeDNS offers good protection, at a reasonable price.

Pros

Once the software is set up it functions smoothly The end users do not need to take any action it simply begins to work preventing access to unwanted sites. This holds true even when users are distributed across different networks.

Cons

This product is not fundamentally designed for the MSP model. It is intended for personal network management. Therefore licensing is not as clear as I would prefer. Managing licenses or license groups is also not very clear. There also does not seem to be a comprehensive guide regarding command line options needed for a push-out rollout.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

W

William

Libraries, 51-100 employees

More than a year

5.0
February 2021

SafeDNS - a great product for client filtering

Pros

I set it up and it was done. There has not been a need for any special changes since I installed it several years ago.

Cons

I cannot think of anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10