Total 21 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

52%

4

Stars

48%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

R

Rachael

Financial Services, 11-50 employees

More than a year

4.0
April 2025

Continually evolving and adaptable platform

Pros

We're now using the ISO27001 integration and capturing company responses. The team we work with is incredibly responsive and the tool keeps getting better.

Cons

It's a bit difficult to create and track recurring tasks.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

7

Z

Zisis

Legal Services, 101-500 employees

More than a year

5.0
October 2024

I've found StandardFusion to ben really helpful

Pros

The product is so customizable. I love that I can edit almost all of the features to suit our needs.

Cons

The security questionnaires are somewhat limited. It would be great if StandardFusion could integrate with more well known questionnaire vendors.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

M

Mikel

Information Technology and Services, 500+ employees

Less than 6 months

4.0
October 2024

Useful tool for managing risks from third parties

Pros

It was my first time using the platform and I found it really easy to use. It has significantly streamlined our processes and provided valuable insights. The customer support is also great. The ability to send questionnaires to third parties and integrate with tools like Security Scorecard and Jira is a huge plus.

Cons

The UX/UI could use some improvements, It will make it more user-friendly, reorganizing sections and maybe adding new graphs could make a big difference.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

7

A

Amit

Entertainment, 11-50 employees

More than a year

4.0
October 2024

Definitely worth it for SME businesses

Pros

Navigating it is super easy and the support team always resolves our issues quickly.

Cons

When we first onboarded the solution, it was still improving and offered some out-of-the-box compliance framework integrations. However since most of our requirements were custom, it took longer than expected to implement, which ultimately reduced its long-term value.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

8

E

Edward

Financial Services, 500+ employees

More than a year

5.0
May 2024

A fantastic tool for GRC

Pros

Great value and excellent future potential. It's easy to set up and customize to meet our security framework goals.

Cons

A GUI overhaul is needed, which I believe is on the way.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

Z

Zahvelisia

Financial Services, 11-50 employees

Less than 6 months

4.0
May 2024

StandardFusion designed for credit unions

Pros

I love the tracking and logging of audit items as well as the task assignment and risk assessment capabilities. Customer support is also excellent.

Cons

There were a few minor problems but the team fixed them quickly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

S

Sean

Hospital & Health Care, 51-100 employees

More than a year

5.0
May 2024

Well-designed, customizable and supported solution

Pros

Excellent support during the whole implementation. The import/export tools make it quick to populate XLS-based risks, vendors etc. The libraries of standards, controls and threats are impressive.

Cons

The help documentation can be a little brief, possibly due to the wide customization options but the excellent support really makes up for it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A

Amanda

Utilities, 500+ employees

Less than a year

4.0
April 2024

Excellent support and good tool

Pros

The customer support from StandardFusion was exceptional. Our engineer helped us weekly during the implementation phase and we could always reach out with any questions and hop on a call either that day or the next.

Cons

Some areas seem a bit convoluted and there's duplicate data present in it. We're in the process of refining our uploads and finding better ways to match our process. The StandardFusion team was quick to answer our questions and even hopped on a call to go over possible solutions.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

J

Jacob

Financial Services, 51-100 employees

Less than 6 months

5.0
April 2024

Great for managing tasks

Pros

So far, so good. We are still in the planning stage but I really like how the tasks are uniform and easy to separate, creating a smoother workflow.

Cons

I haven't gotten that far yet to pinpoint anything, we're still in the planning stage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bethia

Banking, 11-50 employees

Less than 6 months

5.0
April 2024

Very professional and helpful

Pros

The StandardFusion team is super accommodating, so friendly yet professional. The software is easy to navigate and comes with plenty of wonderful features.

Cons

It would be nice if some features were available as add ons instead of having to upgrade to a whole new package when you only need one specific feature.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

S

Sergey

Airlines/Aviation, 500+ employees

Less than 6 months

4.0
April 2024

Backed by a strong engineering and support team

Pros

I really appreciated the level of support we have received. The team goes above and beyond to meet our needs. Overall the product provides a solid platform for managing risk assessments and compliance with regulations. There are a few things that could be fine-tuned but we're generally very satisfied.

Cons

I'm not sure. The implementation has taken much longer than expected, though this isn't entirely StandardFusion's fault, it's also due to changing regulations.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

C

Chris

Financial Services, 101-500 employees

More than a year

4.0
March 2024

The excellent support was the highlight

Pros

The ease of use and ability to automate governance processes are really great features.

Cons

The setup two years ago took longer than we anticipated.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

P

Prince

Information Technology and Services, 500+ employees

More than a year

5.0
February 2024

Excellent vendor management tool

Pros

I had a wonderful experience with this tool. Its user-friendly interface provides a wealth of valuable information and the comprehensive package is free of major drawbacks. The dashboard and interface are so easy to access.

Cons

It's a totally comprehensive package and I haven't come across any major drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Argelis

Logistics and Supply Chain, 500+ employees

More than a year

5.0
February 2024

Perfect software for GRC

Pros

StandardFusion is a tool that allows us to keep all our documentation properly aligned with industry standards. Right now we're using it for both local and international standards like ISO 9001, with all the related documentation in place. We also have several risk analyses that are linked with the controls and other elements of the standards.

Cons

I'd like more flexibility to modify the different templates available in StandardFusion.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

B

Braden

E-Learning, 101-500 employees

More than a year

5.0
February 2024

Gives the boost of a bigger compliance team

Pros

StandardFusion has helped our compliance team consolidate all the relevant info to track ourselves against external and internal compliance standards. I especially like the feature that lets us connect items across the platform, from policies and procedures to vendors, audits, assets, risks, and more. We can comment, record and customize almost everything to suit our needs. This ease of use allows us to manage multiple compliance initiatives without duplicating efforts. The customizable fields and workflows have been a big help, too. It's become our third-party vendor database, regulatory requirement tracker and risk assessment tool, allowing our small team to do the work of a larger team with ease.

Cons

Using it as an internal records-keeping and requirement tracking tool has been great. Using it as an outward facing tool, however has been a bit challenging. Task and questionnaire notifications work most of the time but they lack customization, so sometimes they get missed. Meanwhile, internal reminders are tricky because there's either �too many notifications� or �no notifications.� It has worked on improving this but it's still not perfect and as a result, some lighter users tend to fall behind on their responsibilities.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

J

Janek

Computer Software, 500+ employees

Less than a year

4.0
February 2024

A great tool but still has room to grow

Pros

The UI is modern and clean. The tool offers a variety of capabilities, like audit management, risk management, task management and vendor management. The StandardFusion team is very engaged and always open to feedback and suggestions.

Cons

There are basic features missing (like the ability to select multiple filters) that will hopefully be added in future releases. The tool's usage isn't always simple, which can be tough for occasional users, though frequent users get the hang of it after some time.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

7

A

Anonymous

Accounting, 51-100 employees

Less than 6 months

4.0
December 2023

An all-in-one GRC solution

Pros

It's easy to use, flexible and customizable to fit our team's needs.

Cons

The presentation of the platform isn't as sleek as other tools out there.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

P

Prince

Information Technology and Services, 500+ employees

More than a year

5.0
August 2023

Provides so much valuable information

Pros

It offers a user friendly experience and its intuitive interface provides a wealth of valuable information. Overall I've had a really positive experience. The comprehensive package is free of any major drawbacks.

Cons

This tool covers everything you need and I haven't run into any major issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nathan

Financial Services, 51-100 employees

More than a year

4.0
July 2023

It's a good GRC software

Pros

The product is easy to use and quick to get started with. The interface is clean and friendly and the customer support team is there to help every step of the way.

Cons

There are some minor complaints about editing documents within the platform, but it hasn't been an issue for us. It is constantly updating and adding new features.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

S

Shauna

Information Technology and Services, 51-100 employees

More than a year

5.0
July 2023

A powerful, simple-to-deploy GRC solution with excellent support

Pros

All the important components are included in it, theres no need to buy separate, expensive modules to get the functionality we need. It's a great team to work with and the product is excellent. It was built by users to meet a previously unmet need in the market.

Cons

It requires some hands-on support to set up, but that's true for most systems. The support provided was included at no extra cost and was excellent.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10