
Webroot Business Endpoint Protection Reviews
Total 23 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars39%
4
Stars30%
3
Stars22%
2
Stars9%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Robert
Financial Services, 51-100 employees
More than a year
“Webroot helps ease the mind about endpoint security. Great software.
Pros
Webroot is super simple to install and manage. It automatically updates virus signatures in real-time through their cloud platform. It's really solid software and offers great bang for your buck.
Cons
I really cannot think of any downsides to Webroot. It is easy for both users and administrators. We have never had any issues so thanks Webroot!
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Christopher
Insurance, 101-500 employees
More than a year
“Was okay, frequent issues
Pros
Installing and uninstalling was easy. Sometimes it felt almost too easy to uninstall.
Cons
It was pretty common for the agent on computers to have trouble updating or connecting to the management portal and sometimes it struggled with setting changes from the management side.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
9
Functionality
8
Brad
Information Technology and Services, 1-10 employees
More than a year
“Webroot is an amazing product!
Pros
This software works like a charm and is really easy to use. It definitely helps me tackle security threats.
Cons
This software has very rarely missed a potential threat but I want to stress that it is really a rare occurrence.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Stephan
Computer & Network Security, 1-10 employees
Less than 6 months
“Webroot Business Endpoint a cheap alternative for small companies
Pros
The agent is lightweight and can be distributed through a prepacked version or downloaded via a link.
Cons
It could use some more advanced features and support from the local distributor has been pretty bad.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Robert
Computer & Network Security, 1-10 employees
More than a year
“Great low noise AV
Pros
Its really low key on desktops. I only get a heads-up when it finds something. I appreciate how little it uses compared to some other options out there.
Cons
It does not have as many features as others with AI detection. I am not sure how it handles zero-day detections compared to higher end products.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
David
Computer Software, 1-10 employees
More than a year
“its probably spam
Pros
Installation is simple but theres not much more to it. It's tough to see what this software has actually done on my system.
Cons
I have used Webroot for several years but just realized it is worse than many of the scammy software it's supposed to protect against. Webroot captures your PC and makes it really hard to remove. With the crazy renewal prices especially for those of us outside the USA/Canada, I decided to uninstall it. That is when I discovered how hard Webroot makes it to get rid of it. You almost need to be a tech expert to find the tricks to remove this malware. It is worse than any malware software I have seen. I would warn anyone considering installing it to be cautious!
Rating Distribution
Ease of use
3
Value for money
1
Customer Support
1
Functionality
3
Anonymous
Biotechnology, 101-500 employees
More than a year
“Good Endpoint Protection But Not Good Enough
Pros
Webroot has a lightweight agent that is easy to set up and manage. It's good enough to keep off the shelf malware at bay.
Cons
It is a signature based product that does not cut it when it comes to defending against sophisticated malware.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
9
Functionality
6
Anonymous
Arts and Crafts, 1-10 employees
More than a year
“Endpoint Protection with Confidence
Pros
Applying our own custom policies gives me peace of mind knowing our machines are secure. Detection is quiet, and admins get notified as needed. It uses very few resources on both machines and in our Microsoft Edge browser.
Cons
There is nothing I dislike about the software. It does everything right and I have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adil
Information Technology and Services, 500+ employees
More than a year
“Stable and solid security
Pros
This app has never let me down on the security front. It is worth every penny, if you are worried about internet safety, you should definitely consider using it.
Cons
My experience was excellent but keep in mind that your internet might slow down for security reasons.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
10
Functionality
8
Girish
Financial Services, 101-500 employees
More than a year
“Best in class with unique features at the cost
Pros
Endpoint security includes blacklisting and whitelisting apps, remote wipe, kiosk features, geofencing, and geotracking. It allows me to manage desktops, mobile devices and modern functionalities all from one device.
Cons
I have yet to find anything negative about this software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Brian
Information Technology and Services, 11-50 employees
More than a year
“Looking to give this product the Web "boot"!
Pros
This software usually acts as a reliable antivirus. Webroot installs easily and detects and handles threats well. Its an antivirus solution that typically gets the job done.
Cons
This product can occasionally break important functions on a workstation. For example we have seen the Identity Protection feature mess up Chrome so that it doesn't always launch properly. We have also had issues with workstations using specific Intel network adapters dropping the connection multiple times. While it was fixed in one release it broke again in the next. There have been too many of these issues recently for us to stick with Webroot. It has made us look unprofessional to our clients.
Rating Distribution
Ease of use
7
Value for money
4
Customer Support
2
Functionality
4
Nathan
Non-Profit Organization Management, 51-100 employees
Less than a year
“Easy to use and setup
Pros
Quick setup and it runs smoothly in the background.
Cons
More reports or alerts on clean scans and what was scanned would be helpful.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Anthony
Computer Hardware, 11-50 employees
Free Trial
“Just a consumer grade product disguised as a business one
Pros
The software is easy to install, manage, and uninstall in a central management system. It's lightweight and doesn't hog resources.
Cons
I found the software frustrating to use and it lacked the granular control that other business products offer. It felt like they just took the consumer version and called it Business.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Anonymous
Information Technology and Services, 1-10 employees
More than a year
“Great endpoint protection
Pros
Installation, management and monitoring are simple. Real time protection and cloud updates work really well. The threat intelligence is impressive and the admin center is easy to navigate. I can create groups for each client.
Cons
The admin center sometimes leaves computers uninstalled and there is no report on devices that are offline or disconnected from the database. If they could offer mobile device protection that would be great.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Don
Medical Devices, 11-50 employees
More than a year
“WebRoot review
Pros
It works quietly in the background. There are not many false positives, and I cannot remember a time it missed malware.
Cons
Webroot was set up by our IT provider and they configured all the controls so I am not sure if the limits were from the system or imposed by them. Still users had what they needed. It scanned in the background took action as necessary and users could trigger a scan when needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anthony
Consumer Goods, 51-100 employees
Less than a year
“Webroot Endpoint Protection
Pros
Super easy to use! By far the easiest endpoint solution for my needs. Setting it up was easy, and everyone could install the client remotely with just a click, which is awesome.
Cons
It would be nice to have additional notifications from the app! I am not sure if I just don't have this figured out right or if it's a problem.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
9
Luis
Information Technology and Services, 1-10 employees
More than a year
“Webroot is simple
Pros
It has low CPU usage but still runs efficiently and simply.
Cons
Everything works but if the computer stops reporting reinstalling is the way to go.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Anthony
Health, Wellness and Fitness, 101-500 employees
Less than a year
“Not as good as other products, but it has its uses
Pros
The interface is nice, and it was pretty easy to install.
Cons
It does not provide great protection compared to other products.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
5
Functionality
7
Sarah
Marketing and Advertising, 1-10 employees
Less than 6 months
“Lackluster mobile interface
Pros
Easy integration and a simple user interface. I liked that the scan results and actions were explained in plain language, so I knew what the app was doing and why.
Cons
The user interface looks ugly and outdated. While the laptop version of Webroot is feature-rich the mobile app only told me that my location was off and one other thing. I do not get why there is such a big difference between the desktop and mobile versions. I could not find a way to customize the scans on my phone and I have no idea if it saved any logs. I like Webroot products but this one just didn't do it for me.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
6
Anonymous
Information Technology and Services, 51-100 employees
More than a year
“Webroot just works
Pros
Its a stable software which has great features.
Cons
There is really nothing I dislike about it.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
4
Functionality
8