3Dsellers Reviews
Total 11 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars73%
4
Stars18%
3
Stars0%
2
Stars0%
1
Stars9%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Apparel & Fashion, 1-10 employees
More than a year
“Huge range of features”
Pros
My favorite part is the huge range of features and customization options. It's genuinely an all-in-one e-commerce management tool. Cross-promoting listings is a big deal these days and it also has AI listing tools built in. I can generate 50 new listings in about 10 minutes, with the full listings already prepared and ready to publish, including SEO-optimized content. On top of that, it automates a lot of the repetitive stuff like sending feedback reminders, automatically increasing available quantities after a sale and applying listing design templates without manual work. It also lets you automatically approve or deny best offers. There are just so many strong features that it honestly covers things I didn't even realize I needed.
Cons
After using it for years, I still haven't come across anything I dislike. A lot of that comes down to how seriously they take user feature requests and actually roll out the updates people ask for.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Retail, 11-50 employees
Less than 6 months
“Rude support and weak onboarding”
Pros
The platform seemed to have a solid mix of eBay listing tools, inventory management and automation capabilities. I was interested in testing how all of that worked together but the onboarding process ended before I could properly evaluate anything.
Cons
Onboarding felt poor and I also ran into sudden scheduling changes with very short notice. When questions came up, the communication from the team came across as rude and defensive rather than helpful. There's also no real escalation path when issues happen and no telephone support for urgent problems. At the end of the day, the feature set doesn't matter much if customers can't rely on the company to support them when something goes wrong.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
1
Functionality
2
Retail, 1-10 employees
More than a year
“quick ticket responses”
Pros
Integration is pretty simple, the venue data downloads come through completely and the whole workflow feels well thought out. The user interface is clear, plus the customized CSV downloads make it easier to match how we manage tickets. Ticket responses are quick and it's nice to see new venues and extra markets getting added regularly. The pricing also feels fair which really helps.
Cons
Since the system has grown over time, there's definitely a learning curve with the newest features and updates. It also means you have to stay aware of venue changes, otherwise you might miss what's been updated. Compared with other tools though, I'm not constantly battling manual fixes just to keep up with changes from places like eBay or Walmart, those always ended up turning into extra work on my side. With this one, you adapt to the changes as they happen sometimes even before you notice the venue made an adjustment. They do occasionally miss a venue change but support has been responsive and they get it corrected quickly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Information Technology and Services, 1-10 employees
Less than 6 months
“saved time”
Pros
The platform feels really user-friendly and it genuinely made managing our eBay account a lot simpler. Setting up and organizing Business Policies was simple and it helped organize how we work day to day. Overall, it cut down the time we used to spend on setup and made the whole process more efficient.
Cons
It did take a bit of time at the start to wrap my head around all the available features. There are quite a few tools worth exploring but after everything was configured and we got familiar with the layout, using it became much smoother and it sped up our workflow significantly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Management Consulting, 1-10 employees
Less than a year
“Time-saver for ebay tasks”
Pros
This app really speeds up the daily stuff I do on eBay. Instead of bouncing between different screens, it keeps my orders, listings and messages all in one place which makes store management feel a lot more organized. I also appreciate the support team, whenever I've run into something, they've been genuinely helpful.
Cons
There's a learning curve at the beginning. It takes a little time to get used to and because there are quite a lot of features, everything can feel a bit overwhelming at first.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Retail, 1-10 employees
Less than a year
“automatic post-purchase messages boost customer retention”
Pros
Automatic messages sent right after purchases really boosted my customer retention and overall satisfaction. That translated into more repeat buyers and higher sales for my store. Organizing my inventory was also much more manageable and getting everything set up for my eBay accounts didn't feel like a chore. On top of that, their customer support went well beyond what I expected and helped me work through a few issues without dragging things out.
Cons
Because the software is packed with features, I didn't end up exploring as many tools as I probably could have. With a bit more time spent learning the platform, I'm confident I would've made better use of everything it offers and possibly pushed my eBay store even further.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Consumer Goods, 1-10 employees
More than a year
“gamechanging automation features”
Pros
The automation features really are a lifesaver. Setting up "turn on and forget" rules for feedback and offers has cut my manual workload down by about half. I also appreciate that it can replace multiple subscriptions, rather than paying separately for a listing designer and helpdesk tools, I'm now using one dashboard for everything. That's been a huge win for keeping a high-volume store organized without needing a big team.
Cons
There is a small learning curve when you first jump into the advanced settings and SEO tools but after you get used to the interface, everything runs smoothly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Computer Hardware, 11-50 employees
Less than a year
“Reliable for eBay management”
Pros
It has been really dependable for running our eBay operations even as our volume grew. The listing tools and order-management features are genuinely useful and cut down the time we spend each day. It also does a good job keeping everything organized when you're working with a huge catalog. On top of that, their support team is quick to respond and feels fair and you can tell they care about keeping long-term customers happy.
Cons
Honestly, there isn't much to complain about. It may feel complicated at the start while you get used to all the features but once the setup is done it feels pretty simple. If anything, it would be great to see ongoing, incremental updates to the interface and overall usability as time goes on.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Internet, 1-10 employees
Less than 6 months
“Organizes listings orders and messages”
Pros
It really helps organize everything in one place, listings orders and messages are all managed from the same dashboard. The layout feels clean and user-friendly, with information organized in a way that's quick to scan. The automation tools are a big win too, feedback reminders and bulk listing edits cut down a ton of repetitive manual work and keep tasks from slipping through.
Cons
A handful of the more advanced settings aren't immediately obvious and may take a bit to locate or fully understand. Adding a few short tutorials or more helpful tooltips for new users would make the onboarding process feel smoother and less confusing.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Excellent eBay business management tool”
Pros
The feedback reminder feature really impressed me as it helped me collect over 20 feedbacks in just one week. That is way more than I usually manage to get.
Cons
There are too many applications to navigate and honestly it is tough to understand everything within just a 7 day trial period. Fortunately I reached out to their team before buying and they were helpful enough to extend my trial time.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Small Business, 11-50 employees
“Solid platform with room for improvement”
Pros
3DSellers platform's interface and service quality have completely transformed how I run my business. And now honestly I cannot imagine operating without it. Setting everything up was surprisingly simple and the full automation saves me countless hours. Their customer service team always makes me feel valued whenever we speak. What really matters though is seeing my sales climb consistently while my feedback scores improve. Managing inventory across different categories from athletic wear to electronics is seamless and being able to customize listing designs and set up cross-promotions by category is incredibly powerful.
Cons
I have not run into any issues so far as this is really a solid product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10