Computer Software, 11-50 employees
Less than a year
“Outstanding product and support”
Pros
It provides the best overall outcomes and excellent support like the best I have ever experienced.
Cons
I have nothing anything negative to mention here as my experiences with Ability have been excellent across the board.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Religious Institutions, 101-500 employees
More than a year
“It is a full package”
Pros
Ability OMS has almost everything we need to run the entire business so we don't have to rely on integrations with other vendors for customer service, purchasing, warehouse management etc. And while integrations are available, they are not required for most functions. But that is not something too concerning. Moreover their support team is always responsive and helpful whenever issues come up.
Cons
Well I wish they were not transitioning everything to Azure cloud.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Retail, 51-100 employees
More than a year
“Has worked wonders for us”
Pros
It is easy to use for entering orders and managing customers and it provides us the ability to create meaningful reports.
Cons
I noticed that there are limited payment processor options and some quirks with payment processing.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9