Total 9 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

89%

4

Stars

11%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

R
Rafael

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

Reliable and determined

Pros

They always manage to find the best solution for our problems, quickly and efficiently.

Cons

I really do not have any complaints about using the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Miguel

Retail, 1-10 employees

More than a year

5.0

Great Service quality

Pros

Atnova Shop's technical and customer service are top-notch.

Cons

The monthly price is a bit higher than other platforms but in return, you get a 10-backup feature. If you prefer simplicity, Atnova Shop is a great option.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J
Jose

Consumer Electronics, 1-10 employees

More than a year

5.0

Professional and reliable service

Pros

The support is excellent, providing fast responses and clear guidance for any of our questions. The store ranks well organically and the SEO fields they provide make content management easy. No sales commission is charged, which helps the business remain competitive in pricing.

Cons

Over the years I have not felt any real downsides. When issues arose, they were resolved quickly and efficiently. It's vital that they listen to feedback and remain open to suggestions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Esteban

Arts and Crafts, 1-10 employees

More than a year

4.0

Efficient, tailored solutions

Pros

I like the personalized attention and tailored solutions for our store's needs.

Cons

Generally, it's very good, though we've had a few minor issues adapting to some of Google's tools on rare occasions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

J
Jose

Retail, 1-10 employees

More than a year

5.0

Very professional and efficient

Pros

The store manager is very approachable for online work and the online store format is visually appealing to me.

Cons

The ability to upload multiple photos for a product is a helpful feature I think.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Alicia

Textiles, 1-10 employees

More than a year

5.0

Completely trustworthy software

Pros

The processes of atnova are simple and they respond promptly to any of our inquiries. They are highly professional and completely reliable.

Cons

We're not sure what we dislike most. Although it isn't the most economical choice, it definitely provides more value than most other platforms.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A
Alex

Alternative Medicine, 1-10 employees

More than a year

5.0

Outstanding platform

Pros

They make it simple to integrate your existing systems and the functionality with the new ones is pretty smooth.

Cons

I have no complaints, as they resolve everything very quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Roberto

Consumer Electronics, 1-10 employees

More than a year

5.0

Constantly improving and caring for customers

Pros

They continuously adapt their systems to keep up with the times, always considering customer preferences, needs, and feedback. This level of adaptability is rare in free software platforms. I've been with them for almost 10 years, and during that time, the store has never gone down or been hacked, which is a major security benefit. They provide excellent legal advice for your website and ensure you avoid any potential legal issues. They are truly invested in helping your business grow, unlike many companies that just charge fees and leave you on your own. Their human quality and professionalism are exceptional.

Cons

The monthly cost is slightly higher than other platforms, but you get the backup feature of 10 in exchange of it. For simplicity, Atnova Shop is the best choice.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

L
Lucia

Music, 1-10 employees

More than a year

5.0

Outstanding support with many customization options

Pros

A secure and reliable e-commerce platform, with consistently quick and professional responses to all of our inquiries.

Cons

It still meets our expectations. We wanted to integrate our streaming products into the current store, but due to communication issues, we chose an alternative solution. Sometimes, phone contact is necessary.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

10