Health, Wellness and Fitness, 1-10 employees
More than a year
“Reliable and determined”
Pros
They always manage to find the best solution for our problems, quickly and efficiently.
Cons
I really do not have any complaints about using the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 1-10 employees
More than a year
“Great Service quality”
Pros
Atnova Shop's technical and customer service are top-notch.
Cons
The monthly price is a bit higher than other platforms but in return, you get a 10-backup feature. If you prefer simplicity, Atnova Shop is a great option.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Consumer Electronics, 1-10 employees
More than a year
“Professional and reliable service”
Pros
The support is excellent, providing fast responses and clear guidance for any of our questions. The store ranks well organically and the SEO fields they provide make content management easy. No sales commission is charged, which helps the business remain competitive in pricing.
Cons
Over the years I have not felt any real downsides. When issues arose, they were resolved quickly and efficiently. It's vital that they listen to feedback and remain open to suggestions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arts and Crafts, 1-10 employees
More than a year
“Efficient, tailored solutions”
Pros
I like the personalized attention and tailored solutions for our store's needs.
Cons
Generally, it's very good, though we've had a few minor issues adapting to some of Google's tools on rare occasions.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Retail, 1-10 employees
More than a year
“Very professional and efficient”
Pros
The store manager is very approachable for online work and the online store format is visually appealing to me.
Cons
The ability to upload multiple photos for a product is a helpful feature I think.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Textiles, 1-10 employees
More than a year
“Completely trustworthy software”
Pros
The processes of atnova are simple and they respond promptly to any of our inquiries. They are highly professional and completely reliable.
Cons
We're not sure what we dislike most. Although it isn't the most economical choice, it definitely provides more value than most other platforms.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Alternative Medicine, 1-10 employees
More than a year
“Outstanding platform”
Pros
They make it simple to integrate your existing systems and the functionality with the new ones is pretty smooth.
Cons
I have no complaints, as they resolve everything very quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Electronics, 1-10 employees
More than a year
“Constantly improving and caring for customers”
Pros
They continuously adapt their systems to keep up with the times, always considering customer preferences, needs, and feedback. This level of adaptability is rare in free software platforms. I've been with them for almost 10 years, and during that time, the store has never gone down or been hacked, which is a major security benefit. They provide excellent legal advice for your website and ensure you avoid any potential legal issues. They are truly invested in helping your business grow, unlike many companies that just charge fees and leave you on your own. Their human quality and professionalism are exceptional.
Cons
The monthly cost is slightly higher than other platforms, but you get the backup feature of 10 in exchange of it. For simplicity, Atnova Shop is the best choice.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Music, 1-10 employees
More than a year
“Outstanding support with many customization options”
Pros
A secure and reliable e-commerce platform, with consistently quick and professional responses to all of our inquiries.
Cons
It still meets our expectations. We wanted to integrate our streaming products into the current store, but due to communication issues, we chose an alternative solution. Sometimes, phone contact is necessary.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
10
Functionality
10
