Total 15 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

87%

4

Stars

13%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

G
Graham

Cosmetics, 1-10 employees

Less than a year

5.0

A fantastic tool

Pros

Managing shipping rates for various countries in e-commerce is pretty easy with Calcurates. Also I find their interface is simple and pretty user-friendly.

Cons

I have not come across any issues. Overall the experience has been excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Todd

Retail, 11-50 employees

Less than a year

4.0

Offers awesome support

Pros

All the features it has are quite robust and the support is outstanding too.

Cons

Like with any powerful tool there is a bit of a learning curve. Plus I feel like the UI for setting up different features could be improved to make finding information easier.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

10

Functionality

9

P
Pete

Mechanical or Industrial Engineering, 1-10 employees

More than a year

5.0

Works great with several warehouse locations

Pros

Calcurates offers excellent flexibility for shipping configurations and options which allows us to perform simple rate calculations across multiple carriers and shipping locations.

Cons

It would be great to have an automatic daily test and verification for shipping rates. As if right now I have to manually test them every day or two.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kane

Retail, 51-100 employees

More than a year

5.0

Easy to install and incredibly powerful

Pros

The user interface is simple to navigate and I noticed there is a wealth of support resources available including a Slack channel where the owner is very active and responsive.

Cons

Though it is a very powerful tool but it can get complex if not set up properly. Plus I wish there were more bulk update options.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J
Jeff

Automotive, 51-100 employees

Less than a year

5.0

The top shipping extension for Magento 2

Pros

So far this is the most complete and customizable shipping extension I have found for Magento 2. Also it is great that I can make changes in the system without needing to redeploy code to our site.

Cons

The initial setup was a bit complex for us but it was not an issue after having several meetings with Nik to go over the configurations.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

C
Chris

Printing, 11-50 employees

Less than a year

5.0

vital tool for worldwide shipping via Magento

Pros

With Calcurates I can generate shipping rates in ways that Magento cannot. Also it is much more flexible than other platforms. And the feature to calculate customs charges and pass them to customers has already paid for the service itself.

Cons

Its setup was not as simple as I would have liked but thanks to the support team who were very responsive, patient and helpful.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

D
Darshan

Building Materials, 500+ employees

Less than a year

5.0

Best tool for managing deliveries

Pros

Accessing and updating the price in real time is way too simple and it is something that I like the most.

Cons

I have not found any issues so far. And if any the support team is also very quick so no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jackie

Marketing and Advertising, 51-100 employees

Less than a year

5.0

Top-notch for managing deliveries

Pros

After looking at several options Calcurates stands out as the best solution for international shipping especially when you need to charge duties and taxes at checkout. Also it lets us offer different carriers based on product origin which saves our customers money and boosts our conversion rate.

Cons

Learning all the settings and features took some time but customer support was really helpful in getting us started.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kevin

Sporting Goods, 11-50 employees

Less than a year

5.0

Outstanding support and ease of use

Pros

The support level blew me away. I can easily schedule a call, share screens and resolve complex configuration issues. Most of the time the configurations are completed during the call usually in less than 15 minutes.

Cons

Honestly most of the struggles we had were due to FedEx's limitations or an attribute misconfigured on the Magento side. In both cases Nik from Calcurates helped me figure it out and develop the best solution to fix the problem.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jim

Building Materials, 1-10 employees

Less than a year

5.0

Powerful checkout features for your website

Pros

Calcurates gives us complete control over our shipping costs. We can calculate shipping for over 25 warehouses with precision. And once the setup is done it is easy to adjust the costs based on vendor fees or actual shipping expenses.

Cons

Let me tell you that a setup process can be a bit too much especially if you have multiple websites, warehouses and vendors.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Peter

Mechanical or Industrial Engineering, 1-10 employees

Less than a year

5.0

A great solution

Pros

This product simplifies shipping charges for our e-commerce store. Since we ship different products from various locations it makes the process much easier.

Cons

At first the pricing and setup were a bit confusing but once everything was up and running, we understood everything and it was smooth.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
david

Sporting Goods, 1-10 employees

Less than a year

5.0

Awesome tool

Pros

I really like how many different rules can be set plus the ability to customize the display names for shipping methods.

Cons

We have had a few issues where shipping methods were not displaying but we've been able to fix it by disabling and re-enabling the plugin.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Keren

Retail, 11-50 employees

Less than 6 months

5.0

I like it!

Pros

It is user-friendly and their customer service is quick to respond. Plus whenever I have an issue, I reach out via Slack and always get a quick reply.

Cons

The residential or commercial rates feature does not work in Canada and I just wish it did.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anthony

Wholesale, 1-10 employees

Less than a year

4.0

Reliable tool to optimize shipping

Pros

The thing I like the most about it is that customers get clear and fast rates per order for every destination.

Cons

It is a bit pricey once the store is fully operational as the monthly credits can be consumed quickly before the monthly orders come in.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

6

G
Gaston

Retail, 101-500 employees

More than a year

5.0

Great for calculating shipping costs

Pros

Importing CSV shipping rates is a feature that has proven highly beneficial or useful for us and it's something we definitely needed.

Cons

We have not had any specific issues yet as this software is a great fit for our company.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

6

Functionality

10