Total 7 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

29%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

S

Sujata

Financial Services, 500+ employees

Free Trial

4.0
June 2024

Global fashion hub

Pros

This has honestly made my shopping experience so much better and wholesale is way easier to handle now.

Cons

The UI can feel cluttered at times with so many options. It could definitely be cleaner.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

H

Hugo

Apparel & Fashion, 11-50 employees

Less than 6 months

4.0
October 2023

My fav app!

Pros

The basic features of this app like products, orders and vouchers, really work well and give us the flexibility we didn't have with our last platform. I'm especially loving the GraphQL APIs and they let us do so many tasks in-house which makes us way more efficient without needing outside help. The easy plugin integration is another huge win. And the ability to separate B2B and B2C logic has been incredibly helpful for us.

Cons

Some features are tricky. For example, our ERP has a hard time telling the difference between normal vouchers and gift cards which is a common issue for Centra users. Plus, we can't create Gift Cards through KCO which wasn't mentioned during the discovery phase. So we've had to come up with a workaround to sell Gift Cards. As for the feeds, migrating from our old structure to Centra was a major struggle. The biggest pain point is not being able to set the formatting.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

E

Erik

Apparel & Fashion, 1-10 employees

Less than a year

5.0
September 2023

My go to solution!

Pros

It really helps me streamline everything from product creation to B2B sales, delivery, invoicing and even syncing everything with Fortnox. It's honestly the heart, brain and soul of how we run our business.

Cons

Sometimes, It feels like it has more functionality than we really need as a small brand. But I'm hopeful we'll grow into the platform soon enough.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C

caroline

Apparel & Fashion, 11-50 employees

Less than a year

5.0
February 2022

Efficient system & skilled team

Pros

It is super flexible, so if I need to change or add features, it's really easy to do. Plus, it's user-friendly and simple to pick up. I've also found it pretty easy to integrate with other systems and platforms.

Cons

It feels a little outdated but I've heard they're planning an update this spring. It would be great if they could come up with a better way to handle mass changes instead of relying on Excel sheets.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

M

Melina

Glass Ceramics & Concrete, 1-10 employees

Less than 6 months

5.0
January 2022

Centra working with Mateus

Pros

It's really simple to learn and use and it covers everything I need to run my business smoothly.

Cons

The voucher system is tricky to manage and it's hard to get a clear overview of everything.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

A

Anton

Apparel & Fashion, 1-10 employees

Less than a year

5.0
January 2022

Very User friendly

Pros

One of the things I love about this tool is the pricelists for different markets, plus the standard plugins and easy-to-use setups. It's a solid off-the-shelf product with most of the e-commerce features you need to run your daily operations.

Cons

The interface isn't user friendly but I've heard Centra has a plan for improving it, so I'm hopeful.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

D

Dinn

Apparel & Fashion, 1-10 employees

More than a year

5.0
December 2021

Reliable tool for successful e-commerce

Pros

I love how all the features work so smoothly and managing everything is super easy. The best part is I can open multiple tabs at once and work on them simultaneously. Plus they keep adding new features that make life easier for us and our customers.

Cons

It would be nice if the communication about new updates was clearer especially regarding how they might affect our platform and work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9