Chemicals, 51-100 employees
More than a year
“Our Partner for B2B Platform Solutions”
Pros
Commerce Vision B2B Software integrates smoothly with our Pronto ERP. It has been very useful so far.
Cons
Since it's already fully integrated, I sometimes find that customizations in the ERP need to be duplicated or adjusted in the Commerce Vision platform to function properly, which increases the cost of ERP customization during implementation.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
7
Textiles, 1-50 employees
More than a year
“It integrates seamlessly with Pronto”
Pros
The B2B solution integrates well with our Pronto ERP system and offers customization. No matter what additional features we need, even the ability to "draw" a plan on screen with selected options, Commerce Vision has always been able to provide a solution.
Cons
I can't make a change on the staging site and push it through to the "live" site without repeating the process in both places. Additionally I find it difficult to view sales history and check order details for customers as an administrator.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Wholesale, 51-100 employees
More than a year
“This is really an excellent b2b software!”
Pros
It's easy for our customers to use, integrates well with our ERP and the support team is excellent.
Cons
I'm very happy with the product, I can't think of any cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sporting Goods, 51-100 employees
More than a year
“Does its job well”
Pros
It has all the necessary features, and it's simple to use and learn. I like it very much.
Cons
Nothing stands out as a problem to me. Everything is good.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Packaging and Containers, 500+ employees
More than a year
“The customer service is amazing”
Pros
I'm writing this survey to acknowledge the excellent support from the Commerce Vision team. My experience has always been positive. When a call is logged, a quick response is always received, and if escalation is needed, the team goes beyond expectations. It's great customer service.
Cons
N/A. I don't wish to comment.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Wholesale, 1-50 employees
Less than 6 months
“Incredible service!”
Pros
The Commerce Vision team, based in Australia, is very skilled and helpful, making our implementation process easy.
Cons
I haven't had any problems, everything works really well!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 51-100 employees
More than a year
“So simple to use, Great eCommerce product”
Pros
The team is fantastic! The support staff and developers at Commerce Vision are always helpful and offer great solutions for any additional, out-of-the-box features I might need. The widgets and knowledge base make it easy to update my website through the CMS without needing extra support.
Cons
Due to our ERP system, I sometimes find it tricky to find an easy solution for integrating certain data into our website. However the team at Commerce Vision has always been helpful in finding a way.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 51-100 employees
More than a year
“The ultimate solution for Pronto ERP to web integration”
Pros
The platform integrates closely with our Pronto ERP system, following all our existing business rules and ensuring a consistent customer experience. It also simplifies the management of the entire web channel.
Cons
There are so many features available that I find it hard to decide which ones to take advantage of.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Wholesale, 51-100 employees
More than a year
“Offer so many features, its good”
Pros
It's relatively easy to use, integrates with Pronto ERP, and offers many features to choose from.
Cons
The out-of-the-box platform has some limitations but I've found that development work is typically available to tailor it to my business requirements.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Hospital & Health Care, 51-100 employees
More than a year
“Great software overall”
Pros
Using Commerce Vision provided us with an easy way for our end users to access our services online. The feedback has been very positive. The package features are excellent, and the support received during implementation and daily operations has been of a high standard.
Cons
I have nothing negative to say because the software is very good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Wholesale, 1-50 employees
More than a year
“It help us achieve our goals”
Pros
The team was very proactive in making our goals a reality, and the software is easy to use with best-practice design.
Cons
Maybe I think just the social and blog integrations could be improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mechanical or Industrial Engineering, 1-50 employees
More than a year
“Progressing rapidly with Commerce Vision”
Pros
The software is easy to use and communicates flawlessly with our ERP system.
Cons
Integration was a challenge for me but the Commerce Vision team was very supportive, knowledgeable, and easy to work with. I now see that I have plenty of opportunities to continuously improve and offer more than my competitors.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Wholesale, 500+ employees
More than a year
“Really a top b2b platform around”
Pros
We were promised a highly integrated B2B platform and it exceeded our expectations. The key benefit was the integration with our existing ERP, but we were also amazed by how deeply it was integrated. The B2B features offered were unique and by working closely with Commerce Vision, we were able to customize a few aspects to suit our specific workflow, which brought significant benefits.
Cons
I haven't found anything missing from the platform. When I had specific business needs, Commerce Vision always had a solution for everything.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10