
CoreCommerce Reviews
Total 8 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars38%
4
Stars38%
3
Stars13%
2
Stars13%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Unnati K.
Mid Market, 51-100 employees
Less than a year
“Simple and effective
Pros
CoreCommerce is user friendly making it easy for us to navigate without any hassle.
Cons
I am not a fan of the service team as they have not been very helpful.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
5
Functionality
8
Christopher A.
Education Management, 51-100 employees
Less than 6 months
“Good but limiting as businesses grow
Pros
It is an excellent choice for companies looking to quickly launch an ecommerce site with plenty of options and the best thing about it for me is that the platform does not take a percentage of your sales.
Cons
It can be limiting as your business grows and it does not sync directly with ERP or many accounting platforms. Also I feel like customer service could be better.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Simona R.
Health, Wellness and Fitness, 51-100 employees
Less than 6 months
“It's a reliable security solution
Pros
CoreCommerce thoroughly checks all online payments and integrates easily with reliable security solutions. The best thing is that security measures adjust based on the severity of the threat.
Cons
No complaints to share as the software has reliable features that make online payments secure and even enjoyable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Snehal A.
Mid Market, 51-100 employees
Less than 6 months
“Very user friendly tool
Pros
I find it user friendly and also helps people understand the product while guiding them through the process.
Cons
At times I noticed it is hard to get in touch with the support team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Sanjogita B.
Mid Market, 51-100 employees
Less than 6 months
“Great payment gateway for your online store
Pros
It provides us a great solution as a payment gateway and is simple to integrate into your software platform. The support is also helpful.
Cons
One thing I didnt like is that it is not very easy to filter out fraudulent orders.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Melanie H.
Enterprise, 500+ employees
Less than a year
“The ideal e commerce suite for businesses
Pros
CoreCommerce offers a variety of built in features ideal for managing an online store. It is highly flexible, allowing customization to fit our business model and ecommerce needs. The platform also provides detailed reporting, along with tools to manage products, promotions, sales and more.
Cons
A major downside I noticed is that, although it offers customization options, the process of customizing it isnt simple. So if you do not have web development knowledge, it can be tough. The enterprise version is also quite expensive though it could potentially manage eCommerce well.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
U.S. Packaging W.
Packaging and Containers, 11-50 employees
Less than a year
“Outstanding Service and Support
Pros
It delivers outstanding service which sets them apart from competitors. Their support team is always available and quick to solve issues if we face any.
Cons
Our main issue with it was when they sent us a service review form just a week before informing us of a massive 1000% price hike. They only gave us two weeks notice which feels like a sneaky business practice. So new customers, beware!
Rating Distribution
Ease of use
7
Value for money
2
Customer Support
2
Functionality
7
Warren T.
Automotive, 11-50 employees
Less than a year
“Big fan of it
Pros
We have real time access to actual tech support when we need to solve a problem which is extremely helpful.
Cons
No complaints for now. Not necessarily a dislike but I would like more guidance on how to improve visibility on the web.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9