Fabric Commerce Reviews

“Fabric's role in the marketplace & beyond

Pros

The product has been super easy to use and the support from the Fabric team has been amazing.

Cons

We've just started working with It and are getting close to launching. Right now, I can't suggest any improvements yet.

“Very supportive

Pros

The customer support has been really helpful, the Shopify integration works well, onboarding was easy and the interface is user friendly.

Cons

The returns capabilities are good but it could definitely use more reporting metrics.

“Supportive team!

Pros

We're still in the early stages of integrating, so I don't have a strong opinion yet. But so far the team has been fantastic, clear and easy to work with.

Cons

There isn't anything that stands out that I don't like so far.

“Enhances B2B buying

Pros

Working with Fabric's team has been great and their platform was easy to use during the demo and integration phases. Even in the first year, the platform adapted quickly to our B2B needs.

Cons

They has really adapted to our needs and they've shown they're a true partner in our B2B journey.

“Top-tier headless eCommerce components

Pros

It's easy to deploy and the performance is optimized to suit my needs. It's userfriendly and the adoption process was smooth.

Cons

The initial API integration was tricky because it's bidirectional but once it was set up, everything has been running smoothly.

“An exciting new platform

Pros

What I love most is that It keeps updating the platform to fix our pain points and stay on top of what the competition is doing. Their simplified dashboard makes reviewing vendors super easy. Plus the one on one support we get from our Fabric partners is awesome. We're smoothly transitioning from our old platform, RevCascade, to Fabric and it's been incredibly helpful.

Cons

We're still getting the hang of the new features on this platform and haven't fully transitioned to It yet, so I can't really mention any cons at this point.

“Easy to use

Pros

Updating fields is very simple. I can easily export products for CSV updates or unpublish them for manual updates. The import feature is especially useful when we have to process large price hikes or make single field updates across many products.

Cons

When creating image URLs, our previous V1 PIM had the option but V2 doesn't offer that feature anymore.

“Excellent product

Pros

The tools are powerful and the features are great. The platform is awesome.

Cons

The time it took to launch was longer than we would've liked but I know that's just part of transitioning to a new platform.

“Overall good experience

Pros

It gives a nice snapshot of open and shipped orders, so you can quickly get an overview of your recent performance.

Cons

I'd love to see more advanced reporting capabilities and some more support for the issues our vendors are facing, as we don't have full visibility from our side.