
FlexPay Reviews
Total 4 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars75%
4
Stars25%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Simone
Telecommunications, 500+ employees
More than a year
“Excellent recovery strategies and service
Pros
What really stands out are their strategies for recovering both payments and customer relationships. I'm thoroughly satisfied because their team handles the entire process making it incredibly easy for us.
Cons
I've always been pretty impressed with how they perform. Honestly my only real frustration was right at the start when the sales person wasn't the friendliest and didn't really explain the whole process clearly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ganesh
Financial Services, 101-500 employees
More than a year
“truly reliable partner
Pros
They've been such a reliable partner for us. Honestly they don't just fix problems, they really take the time to understand what we need and often come up with solutions we hadn't even thought of. That kind of support is honestly priceless
Cons
I really don't have any complaints. They're easy to work with and it actually feels like they listen to us which is nice.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jaci
Health, Wellness and Fitness, 500+ employees
More than a year
“Great revenue boost
Pros
The value they've brought to our business is incredible. Their support team is extremely knowledgeable and this service has significantly boosted our revenue.
Cons
Seriously if you're asking what I�don't�like about them.. I'm drawing a blank. There's nothing major.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Janne
Leisure, Travel & Tourism, 500+ employees
More than a year
“effective payment recovery
Pros
Their system for recovering failed payments is excellent. It's effective and fair which helps us keep subscribers active instead of losing them over a simple payment decline.
Cons
The work itself is always top-notch. I just wish their customer service was a little quicker to respond when we have a question.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8