Retail, 11-50 employees
Free Trial
“Quite a powerfull tool”
Pros
It is a powerful system that's perfect for importers and wholesalers.
Cons
Although the product is comprehensive I feel like adding more customizable data elements would be beneficial.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Wholesale, 11-50 employees
Less than a year
“Excellent software”
Pros
Fora software goes beyond what was promised. It works well and is reasonably priced. During a busy tradeshow I can rely on Fora to function well allowing our team to take sales orders. Also the integration with our main database made transferring customer and product data seamless.
Cons
The implementation process was smooth and very personalized. My only suggestion would be to provide more documentation for troubleshooting small issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wholesale, 11-50 employees
Less than a year
“Gets the job done”
Pros
It is fast and simple to navigate. Plus I also find the scanners easy to manage.
Cons
Labeling is quite difficult. So I wish there was an easier way to print labels. Also setting up the printer is tricky. It would be great if there was an option to not use the printer's Wi-Fi. During trade shows I struggle to connect my printers to my scanners. I wish it had an option like Logiciels had in the past. That was much easier.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
7
Arts and Crafts, 500+ employees
Less than a year
“Big fan of it”
Pros
What I liked most about the product was its impressive durability and the user friendly interface which made it incredibly easy to use right from the start.
Cons
I cannot think of any negatives right now but I'll let you know if I come across something that is not great about Fora.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Arts and Crafts, 1-10 employees
Less than a year
“Simple but it is not perfect”
Pros
I find it easy to manage on the backend and the data syncs to all devices promptly.
Cons
Some features like labeling, are not available which is my only complaint.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
10
Functionality
6
Apparel & Fashion, 1-10 employees
More than a year
“It actually works”
Pros
Fora is really simple to update with merchandise and price changes. Plus their customer support is the best which is very important mainly when customizing the system for our specific needs.
Cons
There is nothing negative I can say. Whenever we have had an issue, we have been offered a workaround and sometimes they even offer customizations for a very reasonable fee.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wholesale, 11-50 employees
Less than a year
“Was easy to set up and use”
Pros
It is easy to implement and use. And when using it online we can track multiple orders being processed at the same time.
Cons
The only thing I wish were different is the ability to use the inventory feature without needing to have an active campaign.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Consumer Goods, 1-10 employees
More than a year
“Support that I never experienced”
Pros
Fora software and customer support are simply amazing. We have been using this software for a very long time.
Cons
Well the initial setup worried me but we are all set up now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wholesale, 11-50 employees
Less than a year
“meets my requirements”
Pros
Before switching to Fora we were using Logiciel Tradeshow32 and iMobile programs since 2003 as our main sales tools. For our outside sales reps taking orders and during trade shows both are effective and easy to use. With the ability to create custom catalogs, iPad presentations and barcode scan/manual input options, order taking is efficient, accurate and simple. Also maintenance is pretty simple. Most importantly if any issues arise, whether during regular workdays or trade shows the customer support is always available to help and resolve them.
Cons
I am unable to generate performance reports for each campaign period.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Import and Export, 11-50 employees
Less than a year
“Good system overall but some tweaks needed”
Pros
The in-person support at every trade show and the ease of contacting him between events are one of the best things about Fora. Also I really like being able to use it offline with no need for internet which is essential at trade shows where internet connectivity is often poor and insecure.
Cons
There are still some bugs being worked out. Like we cannot print QR code labels directly from Fora and you cannot edit orders once they are submitted or uploaded.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Apparel & Fashion, 1-10 employees
More than a year
“A must-have for order creation”
Pros
Using Fora is pretty simple and user friendly. Also it really makes us look good to our clients and it even speeds up order writing.
Cons
Nothing significant or important that I see as a negative.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 11-50 employees
Less than a year
“Top-notch product”
Pros
The system is easy to use and the thing I like the most is that the team is always available to assist.
Cons
No cons to share at this time. It's been great working with this company.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Luxury Goods & Jewelry, 1-10 employees
Less than a year
“Pretty perfect!”
Pros
Customer support is always there when we need it and all the features we could want are available.
Cons
It took some of our time to learn how to use it. We were so used to the software as we have been using it for years.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10