
GovX ID Reviews
Total 9 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars33%
3
Stars11%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Marcos A.
Mid Market, 500+ employees
“Perfect for veterans
Pros
One good thing I noticed about them is that they send random coupons periodically without any notice almost like giving away free money instead of just offering a discount for veterans.
Cons
Some of the discounts do not feel like real discounts. Let me tell you that direct websites offer better incentives than what you get using this site.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Dan G.
Small Business, 11-50 employees
“Love the customer support
Pros
The setup process was fairly easy. And as someone who is been in the military, I love that this system helps veterans save and makes it easier for them to find us.
Cons
Honestly I cannot think of anything to complain about as it was just that good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason S.
Small Business, 11-50 employees
“Really meaningful program
Pros
GOVX makes it simple for brands to give back to those who have served in the military or worked on the frontlines. I feel like it is a win win for both the app users and the brands that integrate it into their shops.
Cons
It is a great program for giving back and makes it really simple for me to vet all participants quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin K.
Mid Market, 500+ employees
“Great experience partnering with it
Pros
Bryce Terrill has been an excellent contact point. He is always accommodating and does his best to help with our many requests.
Cons
We have had a few complaints with the verification process when fans try to buy tickets and it would be great if there were a more accessible customer service representative to help out.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
10
Verified User
Sports, 500+ employees
“Good for getting verified buyers
Pros
GOVX helps us reach people we might not have access to otherwise. Also it gives our Military and First Responder fans a chance to attend games at discounted rates. Moreover the platform is very user friendly.
Cons
Our sales are not high enough to justify the 10% going to GovX. I think the revenue share percentage is too steep and should be based on tickets sold or similar metrics.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Erin F.
Mid Market, 500+ employees
“Loved it!
Pros
It helps brokers get exemptions from purchasing which I have seen infiltrate GovX offers in the past. Also it lets me provide better rates than usual.
Cons
Nothing at the moment as everything has been going really well for us so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Britni R.
Mid Market, 500+ employees
“Huge database and super helpful
Pros
GOVX ensures that our military purchasers are verified which makes sure the discounts go to the right people.
Cons
I just think we should make better use of their marketing tools.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Joseph E.
Mid Market, 500+ employees
“Helps share stuff and grab deals easily
Pros
I love that when listing products through their platform, it is free to verify the customer's status for discounts. Also the setup was very easy.
Cons
Well I wish there were more analytics available to see who is using the discounts and how often. Plus more customization options for the backend settings of the discounts and the page would also be helpful.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Travis K.
Small Business, 11-50 employees
“Easy to verify and save money
Pros
Well I know the discounts I am giving are going to a verified group of customers and this tool makes the process smooth and works fine.
Cons
There is nothing about it that I dislike. It just works perfectly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10