GovX ID

GovX ID Reviews

Total 10 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

40%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

MA
Marcos A.

Mid Market, 500+ employees

3.0

“Perfect for veterans”

Pros

One good thing I noticed about them is that they send random coupons periodically without any notice almost like giving away free money instead of just offering a discount for veterans.

Cons

Some of the discounts do not feel like real discounts. Let me tell you that direct websites offer better incentives than what you get using this site.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

DG
Dan G.

Small Business, 11-50 employees

5.0

“Love the customer support”

Pros

The setup process was fairly easy. And as someone who is been in the military, I love that this system helps veterans save and makes it easier for them to find us.

Cons

Honestly I cannot think of anything to complain about as it was just that good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JS
Jason S.

Small Business, 11-50 employees

5.0

“Really meaningful program”

Pros

GOVX makes it simple for brands to give back to those who have served in the military or worked on the frontlines. I feel like it is a win win for both the app users and the brands that integrate it into their shops.

Cons

It is a great program for giving back and makes it really simple for me to vet all participants quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JK
Justin K.

Mid Market, 500+ employees

4.0

“Great experience partnering with it”

Pros

Bryce Terrill has been an excellent contact point. He is always accommodating and does his best to help with our many requests.

Cons

We have had a few complaints with the verification process when fans try to buy tickets and it would be great if there were a more accessible customer service representative to help out.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

10

VU
Verified User

Sports, 500+ employees

4.0

“Good for getting verified buyers”

Pros

GOVX helps us reach people we might not have access to otherwise. Also it gives our Military and First Responder fans a chance to attend games at discounted rates. Moreover the platform is very user friendly.

Cons

Our sales are not high enough to justify the 10% going to GovX. I think the revenue share percentage is too steep and should be based on tickets sold or similar metrics.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

EF
Erin F.

Mid Market, 500+ employees

5.0

“Loved it!”

Pros

It helps brokers get exemptions from purchasing which I have seen infiltrate GovX offers in the past. Also it lets me provide better rates than usual.

Cons

Nothing at the moment as everything has been going really well for us so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BR
Britni R.

Mid Market, 500+ employees

5.0

“Huge database and super helpful”

Pros

GOVX ensures that our military purchasers are verified which makes sure the discounts go to the right people.

Cons

I just think we should make better use of their marketing tools.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JE
Joseph E.

Mid Market, 500+ employees

4.0

“Helps share stuff and grab deals easily”

Pros

I love that when listing products through their platform, it is free to verify the customer's status for discounts. Also the setup was very easy.

Cons

Well I wish there were more analytics available to see who is using the discounts and how often. Plus more customization options for the backend settings of the discounts and the page would also be helpful.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

TK
Travis K.

Small Business, 11-50 employees

5.0

“Easy to verify and save money”

Pros

Well I know the discounts I am giving are going to a verified group of customers and this tool makes the process smooth and works fine.

Cons

There is nothing about it that I dislike. It just works perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HB
Hamiyyet B.

Mid Market, 51-100 employees

4.0

“24/7 support and stronger lead strategy”

Pros

Access to live, in-person training along with 24/7 support has been a big plus since it helps you use the tool properly and get the most value out of it. The platform gave us the structure we needed to finally create a strategy for lead management and acquisition. Before this, we really had no process in place which made finding and handling new leads very difficult. After putting this software into use, it also freed up time for our team so they could focus on other initiatives to help grow the business.

Cons

While the software can generate a large volume of leads, not all of them are relevant which can end up wasting time. We have come across leads that were outdated or basically "dead leads" so that is definitely something to watch for if you plan on using it. I do think there is room for improvement in making the leads more relevant to the user which would save time overall.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10