Total 6 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

17%

4

Stars

83%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

FG

Frederic G.

Enterprise, 500+ employees

Less than a year

4.0
July 2024

Amazing experience with it!

Pros

The project team is always engaged and available. The good thing is that they have a deep understanding of my industry and various retail platforms. They are proactive in finding solutions and the operational team works efficiently as well.

Cons

I feel like they could enhance their project management skills a bit especially in terms of reporting and providing better visibility on the progress of new requests.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CZ

Crystal Z.

Enterprise, 500+ employees

Less than a year

5.0
July 2024

Makes collaboration with partners much easier

Pros

Icecat is really easy to use and the content is thorough. Also I love that we can quickly track who has downloaded the SKUs making everything more efficient and organized. It saves time and keeps everything in check.

Cons

All distributors can upload SKUs which I noticed sometimes leads to confusion among other partners.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FV

Frederic V.

Small Business, 11-50 employees

Less than a year

4.0
July 2024

A complete product

Pros

There is a lot of data available for free. Plus excellent team support and the platform offers a wide range of brands, lots of useful statistics and many tools and connectors to make everything work well together.

Cons

One thing I noticed is that integrating the API into a complex product system can be challenging due to the vast amount of detailed data brands provide. It requires a lot of expertise to manage effectively.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

AR

Antonio R.

Internet, 11-50 employees

Less than a year

4.0
July 2016

Only software to fill out all product fields

Pros

Icecat offers endless possibilities for filling out product fields. Even with the free version the support is top notch and there is a huge variety of products available. The functional connector makes it pretty easy to import all the product details we need to our e commerce site.

Cons

The programs price is really too high. While the free license offers quite a bit I feel like the creators could consider lowering the price of the full version and reduce support for the free version making the full version more affordable for everyone.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LM

luca m.

International Trade and Development, 11-50 employees

Less than a year

4.0
May 2016

Great tool for product details in e-commerce

Pros

I first started using this tool when a client asked me to add 40,000 products to their e-commerce site with just the SKY and EAN codes. I thought it was an impossible task but with it I managed to complete it in no time.

Cons

Well I have only tried the free version so far. I am still waiting for details on the cost of the full version. Many manufacturers have their products available on it in the free version but there are still plenty of others that can only be accessed with the full version.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

EC

Enzo C.

Enterprise, 500+ employees

Less than a year

4.0
May 2016

Leading software for integrating product specs and photos

Pros

This software is extremely thorough. I have found even the most hidden products pretty easily in it including the latest releases. Also the data quality is top notch and the product photos and galleries are great. I use the XML upload and update feature which is fast and efficient. For my e-commerce site I bought an Icecat plugin that connects with a username and password, letting me easily download all the product data directly using their product codes.

Cons

The program costs are fairly high. While the free version provides everything you need at no cost the price for the full version is quite high. So I think it might be a good idea to offer monthly smart subscriptions for specific areas of interest.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8