Maropost Reviews

Pros

Setting up and managing email campaigns is simple.

Cons

Problems with client unsubscribes are a nightmare to fix and deal with.

Pros

It offers a lot of useful features and connects well with most major marketplaces.

Cons

The inventory management and shipping options are a bit complicated to work with.

Pros

Unfortunately, while using it, we couldn't identify any standout value or features that really set it apart from other options.

Cons

Right from the start, the platform felt buggy and unresponsive. The integrations are limited and don't appear to function properly, the list-based setup feels inefficient and the reporting tools fall short of even basic client reporting needs.

Pros

The support team has been consistently excellent, whether I use live chat, email or reach out through our account manager, I can get help quickly. The people I talk to are professional and they actually know the platform well.

Cons

We run a setup with multiple stations grouped under one account for easier management but that structure causes access headaches and makes things feel sluggish. With thousands of lists and campaigns, finding anything is a chore and the whole system can take too long to load. It would be really helpful if the brand filter (or a folder-style option) were available across all their select fields too. There are also moments where I have to leave the page and return because it's slow to refresh.

Pros

it feels really user-friendly and a lot more organized than the other tools we've tried. The integration with our membership database made everything run smoothly and it also helped us tighten up our email-sending best practices over time.

Cons

We haven't run into any downsides at all. Whenever a new idea comes up or we're unsure about a best-practice approach, the support team comes back with a solid, genuinely helpful solution.

Pros

It is a really capable email marketing platform and the digital marketing toolkit feels complete compared to what you usually get in this category. The customer service team also comes across as genuinely professional and responsive whenever questions come up.

Cons

Pricing runs on the high side versus similar products so the cost can be a deciding factor depending on your budget.

Pros

Customer support team replies quickly and strong marketing features are built into the system.

Cons

Price felt a bit higher than what we were paying before although the benefits and return still make it worthwhile

Pros

I use it for sponsored email campaigns across different lists and I appreciate the wide range of customization options. You can tweak the emails in lots of ways which makes it easier to match different audiences and campaign goals.

Cons

It doesn't feel very simple. I'm still learning the system and it honestly feels like I need guidance step by step. The flow for the next steps also doesn't seem very logical so it slows me down when I'm trying to set things up or move forward with a campaign.

Pros

It covers pretty much everything I need, workflows, lists, forms and segments all work together. The API support is also strong and triggering workflows through the API feels simple and well-documented. The workflow builder is genuinely one of the best parts, letting me set up automation without feeling limited. On top of that, the form builder is great for creating forms quickly and customizing them to match what I'm trying to collect.

Cons

Adding just one contact to a list manually is a bit of a hassle. Also, the statistics tool could use improvement, reporting isn't as refined as it should be yet.

Pros

Creating content and running campaigns is pretty simple and scheduling plus A/B testing behave the way you'd expect. The visual editor is simple and not overly complicated so it's manageable especially if you already know HTML. Overall, it works well when you're comfortable building things directly rather than relying on a more advanced drag-and-drop setup.

Cons

Connecting it to our CMS isn't smooth which forces us to handle segmentation around the morning send times. On top of that, the visual editor feels quite basic, it doesn't support modules or extra content blocks so you can't expand layouts the way you might want.