Retail, 11-50 employees
More than a year
“I am a happy user”
Pros
I don't use Mergado often but my teammates use it every day. I wanted to make some improvements for better marketing and I did not know how to do it. But the support team was the best as they quickly assisted me and responded right away. So thanks to them.
Cons
Nothing to mention as I don't use it enough to find any cons. But the feedback I got from my teammates was mainly positive.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Marketing and Advertising, 1-10 employees
More than a year
“I recommend it”
Pros
We have been using Mergado for a couple of years and we believe there is no better solution for feed connections. It is easy to use and they also provide great support and webinars.
Cons
We have never had any issues with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Internet, 1-10 employees
More than a year
“Support is the best”
Pros
Overall I find it very easy to integrate and set up. Plus they offer the best support.
Cons
I have no complaints as everything is clear and works as expected.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Sporting Goods, 1-10 employees
Less than 6 months
“exceeded my expectations”
Pros
I love how easy everything is to understand and how well all the resources are introduced. Also it is simple to grasp and the Mergado team is always eager to assist with anything we need.
Cons
Sometimes we feel like we want to use all the resources Mergado offers but we have to take it one step at a time.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Information Technology and Services, 11-50 employees
Less than a year
“An essential tool for development”
Pros
Using it is not a problem as I get the hang of it without a problem and the combination of quick support in resolving any issues is something that makes it even amazing.
Cons
Overall it is close to perfect. I have no cons to share at the moment.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Online Media, 11-50 employees
More than a year
“Using it for years and quite happy”
Pros
Not only do I find it easy to use but it also offers all the comprehensive services that we were looking for. Overall it is simply the best.
Cons
The only thing I have noticed is that some features are a bit more difficult to find.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Retail, 500+ employees
More than a year
“Versatile tool”
Pros
It works reliably which is the biggest advantage. The UI is simple to use and understand and how it works is clear. Mergado also has a store offering useful add-ons that let us automate more of our feed related tasks.
Cons
Though the technical support is very knowledgeable but there have been instances where I would have liked faster resolution of issues.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
