
MikMak Reviews
Total 15 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars33%
3
Stars7%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Mia
Marketing and Advertising, 51-100 employees
Less than a year
“A fantastic resource for influencer marketing
Pros
I really appreciate being able to track influencer links to our retail sites. It helps us measure performance effectively without the need to distribute promo codes to influencers.
Cons
I would love to see more retailers and additional capabilities offered through MikMak.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Maria
Marketing and Advertising, 500+ employees
Less than 6 months
“Excellent overall experience with MikMak
Pros
The level of customer attention has been exceptional, and the insights and data provided have been incredibly valuable for our clients.
Cons
Getting MikMak up and running was a challenging process. It took longer than expected, and we had to involve too many team members. I would have preferred a more self-managed setup process with a more comprehensive guide.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
9
Functionality
8
Katherine
Marketing and Advertising, 500+ employees
Less than 6 months
“Great results after setting it up
Pros
This feature is especially beneficial for clients who don't have their own DTC site.
Cons
The setup process could definitely be smoother. It felt a bit like a headache and took more time than anticipated.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Mecca
Marketing and Advertising, 500+ employees
Less than 6 months
“Amazing experience!
Pros
I had an excellent experience setting up MikMak links for a campaign. The MikMak team was very knowledgeable and supportive. As it was our first time using MikMak, they answered all our questions and made the process seamless.
Cons
I don't have any cons to share yet, as this was my first time using MikMak. I might have more insights after using it a few more times.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Nadia
Consumer Goods, 500+ employees
More than a year
“A genius solution for retail companies
Pros
MikMak makes it incredibly easy to drive consumer transactions on a retailer's website. They deliver real, measurable results!
Cons
I don't have anything to add here. It was a great experience setting up and using MikMak as a retailer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
William
Pharmaceuticals, 500+ employees
Less than 6 months
“I'm impressed by the initial results and easy setup
Pros
The clear layout MikMak offers for consumers leads to strong results. It was quick and simple to set up by providing assets and links, which were implemented in no time.
Cons
It would be great if MikMak could optimize the retailer listing at the top of the menu, based on the channel the consumer has come from.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Michael
Consumer Goods, 1-10 employees
Less than a year
“A fantastic tool for gaining valuable insights
Pros
The data explorer is incredibly insightful. I can analyze performance by channel, platform, audience, creative, and more. With the addition of demographic data, it's even more valuable for optimizing our marketing strategies.
Cons
I wish there were a way to drive visitors to our site directly from Creative Experiences, similar to how it's done with Discover experiences. That feature has been really valuable to us.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Aura
Marketing and Advertising, 500+ employees
Less than a year
“Effective social media usage
Pros
MikMak is versatile and works seamlessly across all social platforms.
Cons
I don't personally create the links, but from what I can tell, the process is smooth.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
7
Functionality
6
Melody
Marketing and Advertising, 500+ employees
Less than a year
“A total game changer
Pros
The platform is easy to use and so simple, and the team has been fantastic to collaborate with!
Cons
There's nothing to add here - it's a pretty easy process. The team is excellent and always responds quickly when we need assistance!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kyle
Consumer Goods, 500+ employees
Less than 6 months
“Great customization options
Pros
One of the best features is the ability to customize Excel exports. The dashboard is visually strong and facilitates analysis, while the ability to track post-click activity is essential for brands aiming to boost ecommerce sales.
Cons
The manual process of labeling URLs for granular performance analysis can be a bit tedious. It would be much easier if the URL generation and labeling process was automated.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Mimi
Marketing and Advertising, 500+ employees
Less than a year
“Very easy to use and reliable software
Pros
I appreciate that MikMak is a self-service tool, allowing us to review and optimize whenever needed.
Cons
For internal/client-specific brand breakouts, some data is not streamlined, which can make metrics like the ATC rate misleading (e.g., organic social data is mixed with paid).
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
9
Functionality
6
Stephanie
Marketing and Advertising, 11-50 employees
Less than 6 months
“Good tool needs to improve implementation process
Pros
Connecting with support is quick and easy, and the insights provided are quite helpful.
Cons
The implementation process took a lot of time and allowed room for errors, which could be improved.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
9
Functionality
4
Liv
Media Production, 500+ employees
Less than a year
“Great team in mikmak
Pros
The best part of using MikMak is definitely the team. They always have a fast turnaround time for any requests we send through.
Cons
I don't think I can come up with anything I don't like yet!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Miranda
Marketing and Advertising, 101-500 employees
Less than a year
“It provided valuable insights of landing pages
Pros
The detailed dashboard provides valuable insights into landing page performance, which is critical for optimizing our campaigns.
Cons
The new ticketing request system is a bit less streamlined compared to the old email process, which could be an area of improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katarzyna
Food & Beverages, 500+ employees
Less than 6 months
“Top-tier eCommerce marketing analytics and enablement
Pros
MikMak offers an excellent product, and their high level of customer care makes the platform incredibly easy to use. They invest heavily in product features and advanced analytics, setting them apart from their competitors.
Cons
It would benefit from expanding retailer integrations and adding more creative formats to further enhance its offerings.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8