
Mirakl Reviews
Total 6 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars17%
3
Stars0%
2
Stars17%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
JOSHUA
Retail, 1-10 employees
Less than a year
“Really simplified how we handle things
Pros
We have been using this platform for more than a year and it's really simplified how we handle things.
Cons
Honestly I have not noticed any downsides compared to our previous system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marius
Retail, 1-10 employees
More than a year
“easy navigation and no extra paperwork
Pros
Everything from adding products and managing orders to customer support and accounting is pretty easy on Mirakl. It stands out from other marketplaces as navigation is easy and simple, there is no extra paperwork in accounting and keeping track of customer questions is not a problem too.
Cons
We did run into a few problems with single sign-on before but it's been working much better lately. Even with that hiccup, it is still a fantastic platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sofia
Wholesale, 11-50 employees
Less than a year
“Really user-friendly and convenient
Pros
It is really user-friendly and convenient because all the information we need is in one place. It is especially helpful for managing our product catalog.
Cons
I have not run into any particular issues while using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Benoit
Recreational Facilities and Services, 1-10 employees
Less than a year
“Great platform but broken help button
Pros
Everything about this platform is great except for the support team and the fact that you cannot add links on certain platforms. Those are really the only downsides.
Cons
There is no way to get in touch with any kind of support as the support link is broken. I had to email the marketing address listed in the terms and conditions and I still have not gotten a response.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
1
Functionality
3
frederic
Retail, 11-50 employees
More than a year
“Very user friendly and clear
Pros
The interface is very user friendly, categories are clear and easy to access and I find it simple to use.
Cons
I have not come across any weaknesses during my time using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Guillaume
Retail, 101-500 employees
Less than a year
“easy to integrate with useful features
Pros
Mirakl is a great marketplace as it is pretty easy to integrate and offers really useful features like a shared product information system where you can use product details directly from your suppliers.
Cons
The platform is a bit on the pricey side and there is a pretty steep learning curve to fully understand everything it can do.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9