Missing Link Software Reviews

Pros

The software is incredibly intuitive and easy for our customers to use.

Cons

We did face some technical challenges while trying to integrate the software with our third-party EDI processors and internal systems.

Pros

One of the standout features of this software for me is its ability to seamlessly integrate and export data from our system directly into the Engen SAPS system.

Cons

One feature we would really appreciate is receiving realtime status updates or notifications whenever there is a system issue, such as connectivity problems.

Pros

This software provides a very user friendly experience, with excellent customer support, prompt assistance, and a very helpful team that consistently exceeds expectations.

Cons

Overall, the software has been excellent. We haven't encountered any major issues or complaints.

Pros

System operates with remarkable speed and precision, providing immediate, real-time results with a high degree of accuracy.

Cons

I don't have enough experience with the software to identify any clear cons.

Pros

I think the most significant advantage of this software is its ability to eliminate the need for paper. For years, our business was burdened with excessive paperwork, which not only wasted resources but also increased courier costs. With this system, all necessary information is now accessible digitally for all users across sites, leading to substantial cost savings.

Cons

As of now, I haven't faced any issues with the software's features.

Pros

The integration of orders and invoices with one of our largest customers has had the most profound impact on our operations.

Cons

It has been incredibly stable, and we are very satisfied with its performance. We've had no major disruptions or issues with it so far.

Pros

The flexibility of the system is unparalleled along with seamless integration capabilities that help us adapt quickly and efficiently.

Cons

I don't have any suggestions for improvement, as the current offering suits our needs well and functions as expected.

Pros

A major benefit is that we receive a standardized source file across all customers, meaning we only needed to develop one EDI solution, which saves time and resources while maintaining consistency.

Cons

I don't work directly with the product, so any changes or adjustments would need to go through the third-party vendor, making direct involvement a bit limited.

Pros

Our sales staff finds the software extremely easy to use. It highlights potential issues, generates tailored reports based on our specific requirements, and allows for faster order processing with minimal errors, drastically improving turnaround time.

Cons

While the software does have a few limitations, the support team has always been proactive in providing alternative solutions to address our concerns.

Pros

The flawless integration with Sage X3 has been a game changer for our operations, greatly reducing the time spent on manual administrative tasks.

Cons

There's not much to improve on at the moment. The implementation was managed by M2North and Acctech.

Pros

The software simplifies invoice tracking and drastically reduces the time spent resolving queries. This enables us to focus on other essential tasks and ensures that suppliers are paid even if an AP clerk is unavailable due to leave or illness.

Cons

We've addressed a few minor issues that arose during the initial stages, but overall, there hasn't been much to improve, as most concerns were quickly resolved.

Pros

The support team has been outstanding, always available to resolve queries and provide guidance. With the software's user-friendly features, capturing orders has become much simpler and the time saved has allowed us to increase efficiency across our operations.

Cons

I haven't found any significant drawbacks so far. The software is user-friendly and easy to use and the support team is always ready to assist with any adjustments or customizations we may need.