Total 15 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

27%

3

Stars

7%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

K
Kolarele

Professional Training & Coaching, 1-10 employees

More than a year

5.0

Easy website integration

Pros

It was really easy to integrate with my website and create exactly the payment options I needed.

Cons

Some of the labels, like "payments," "subscriptions," "plans," and "paylinks," aren't very intuitive. It could be clearer what each one actually does.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Philip

Management Consulting, 1-10 employees

Less than 6 months

5.0

Highly recommended!!

Pros

I'd definitely recommend MyFundBox. It's really easy to use and has made my entire billing and payment process incredibly smooth.

Cons

I haven't found any flaws at the moment. The fact that they support German locations is a big plus for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Tasn�di

Education Management, 1-10 employees

Less than 6 months

5.0

Quick subscription setup, fantastic support

Pros

The best part is how quickly you can set up a subscription plan. You just create it, get a link and can share it with customers right away. I also love that you can embed it directly into your own website so customers never have to leave to complete their purchase. Plus their customer service is fantastically fast which is a huge help when you're just getting started.

Cons

It's hard to put my finger on anything specific, we just haven't run into any issues that have changed our positive opinion of the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Corey

Legal Services, 1-10 employees

Less than a year

5.0

smooth client payments

Pros

I integrated the payment plans directly into our forms so our clients get a seamless experience and I don't have to chase anyone down to pay their bill. Now if a payment fails, the system just helps us collect it another way.

Cons

The system is great, it just needs a few finishing touches. For example I'd love to be able to create a credit note so I have a clear record of why I made adjustments especially during year-end closing.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J
Jeremy

Telecommunications, 1-10 employees

Less than a year

4.0

Fast supportive team

Pros

The support is very fast and they really take the time to solve any issues or answer questions. It's also great that they actually listen to feature requests and implement them. I can recommend them without any hesitation.

Cons

It takes some time to fully understand everything.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

N
Nila

Education Management, 1-10 employees

Less than 6 months

5.0

Easy tool with great support

Pros

its very easy to use. They have a perfect support team that replies to us promptly. I could easily connect our company's payments and the reporting section is very useful. Overall, I'm very, very satisfied with them.

Cons

Everything is good so far! I'm just looking forward to the extra features they're releasing in June.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
E.G.Sebastian

Human Resources, 1-10 employees

Less than a year

5.0

Handles all payments

Pros

I love how it perfectly handles everything from invoices and subscriptions to any payment link my business requires.

Cons

Its greatest strength is also a small weakness at first: it has so many features that it can feel a bit overwhelming. But their support team is fantastic at walking you through everything. I'm a bit spoiled.. my old platform had a built-in scheduler but it didn't have a subscription link feature so I've switched completely to MyFundBox.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Andrew

Education Management, 1-10 employees

Less than 6 months

3.0

fastest subscription setup with great support

Pros

Its the fastest way I've found to set up subscription billing, it just works. The support team was super responsive even hopping on a video call for onboarding and answering my questions quickly via chat. It's been well worth the investment.

Cons

The user interface is intuitive though it could use a more modern design.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

F
Filiberto

Logistics and Supply Chain, 1-10 employees

Less than 6 months

5.0

perfect, fee-free solution for Stripe payments

Pros

Setting up partial payments with Stripe was a daunting task for me until MyFundBox came to the rescue. It makes the whole process very easy! We love that there are no extra fees and it's so easy to use. I'm now planning to use it for all my online payments outside of WooCommerce. The automation through webhooks is also a fantastic bonus.

Cons

The only downside is that they don't support PayPal subscriptions yet. But they've committed to releasing that feature by Q1 2022 and once that's live, my wishlist will be complete! I'd also love to see a direct integration with Integrately.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Alex

Mental Health Care, 1-10 employees

Less than 6 months

4.0

Simplifies multi-business subscriptions

Pros

I run a few businesses with multiple websites and membership programs and this tool makes managing all my subscriptions simple. It was quick to set up and is so easy to use daily. It handles my monthly client charges and has taken about 90% of the hassle away. I'd definitely recommend it.

Cons

There was a bit of a learning curve but it was nothing I couldn't handle.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

H
Hadi

E-Learning, 1-10 employees

Less than 6 months

5.0

excellent European payment flexibility

Pros

I use several platforms with payment solutions but what I love here is the flexibility especially for my businesses in Europe. I'm really excited to see what future updates they have in store.

Cons

I'm satisfied with the software and I believe all the features I want are already on their roadmap.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F
Fang

Design, 1-10 employees

Less than 6 months

4.0

simple payment plans

Pros

My clients love the straightforward payment plans I can set up for them. They really appreciate how easy it is to get automatic payments going, which is what most of them prefer.

Cons

I think the user interface and the onboarding process could use some improvement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C
Cheng

Information Technology and Services, 1-10 employees

Less than 6 months

5.0

Competitive pricing!

Pros

The pricing is very competitive and they have a great selection of payment gateways. The video tutorials are also a nice, helpful touch.

Cons

The user interface and overall experience could be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I
IMRAN

Management Consulting, 1-10 employees

Less than a year

4.0

User-friendly but limited local bank support

Pros

It's user-friendly and the software isn't complicated to figure out.

Cons

In our case, we've had some difficulty connecting with our local bank for online payments.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MFA
Mohammed Faizan Ahmed

Market Research, 1-10 employees

Less than a year

5.0

Constant improvements

Pros

MyFundBox has partnered with and integrated multiple payment processors. They're constantly improving the platform and are very open to customer feedback.

Cons

There were a few small issues with the user interface when MyFundBox was newer but they've overhauled and improved everything incredibly over the past few months.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10