Now Commerce

Now Commerce Reviews

Total 10 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

10%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AG
Aviral G.

Business Supplies and Equipment, 51-100 employees

Free Trial

4.0

“Wonderful ecommerce platform”

Pros

It's a solid ecommerce platform that makes it much easier to manage bulk orders without the usual back-and-forth. The QuickBooks integration feature is also a nice touch and helps keep bookkeeping aligned with sales.

Cons

That said, it feels a little behind when it comes to adopting newer technologies and the interface looks somewhat dated compared to what you see in more modern platforms.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

GK
Gopala K.

IT, 11-50 employees

3.0

“Ideal Solution for Growing Organizations”

Pros

I have been using this for supply chain operations across several medium to large-scale facilities and it really streamlines the entire process. The system handles complex logistics workflows without breaking a sweat which has made coordinating between different departments much smoother. What impressed me most is how well it scales whether we are dealing with smaller operations or massive industrial setups, the performance stays consistent.

Cons

Well I would say it is not really a good fit for smaller companies or startups just getting off the ground.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

7

BD
Beth D.

Food Production, 11-50 employees

More than a year

5.0

“Syncs well with Quickbooks Desktop”

Pros

I picked it mainly because it connects with Quickbooks Desktop and it also lets you build custom order forms for customers. That combination cuts down the back-and-forth and makes ordering feel much more organized for them.

Cons

Getting a brand-new customer set up can take a bit of time since you have to sync everything and add the right order details but after you've gone through the steps once, the process isn't all that hard to repeat.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

EB
Eda B.

Wholesale, 11-50 employees

More than a year

5.0

“QuickBooks integration is valuable”

Pros

We've been using it for over five years and we're genuinely happy with it. Customer and technical support have been excellent throughout and the service team consistently comes up with creative solutions when we run into something specific. Our sales team also feels comfortable using the platform day to day and from an operations standpoint the QuickBooks integration is a huge win. Whenever we need something tailored, they don't just offer generic answers, they provide customized fixes we wouldn't be able to get anywhere else.

Cons

When we're uploading new products or editing existing ones, it would be much more convenient if the platform let us duplicate the product forms and then make the required updates directly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

ED
Elsha D.

Retail, 1-10 employees

Less than a year

5.0

“indispensable for our operations”

Pros

Not sure how we ran things before this but it's been a really user-friendly, simple tool for our team. The rollout and training didn't take much effort and the rep assigned to us has been a wealth of knowledge, always reachable whenever questions come up or something needs clarification. My favorite part is how well it connects with our logistics system. Previously, entering each order meant spending a few minutes typing everything in one by one. Now, it only takes two quick clicks and the order shows up in our system within seconds. Overall, I'd recommend it to businesses of any size.

Cons

The only thing I'd change is adding a bit more customization, specifically, being able to assign certain shipping methods and carriers to specific accounts.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EM
Elainy M.

Consumer Services, 1-10 employees

Free Trial

5.0

“Tracks your income automatically”

Pros

I like that it automatically tracks your income, stores the key details you'll need for taxes and helps you manage your business in one place instead of juggling multiple apps.

Cons

Getting started can feel a little confusing at first since the workflow takes some getting used to but once you understand how everything fits together, it's totally worth it.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

JA
Jason A.

Wholesale, 11-50 employees

More than a year

5.0

“Requires minimal maintenance”

Pros

Setup was simple and once it's connected it basically runs on its own. Maintenance has been minimal for us because it pulls directly from our QuickBooks file. On top of that, support has been fantastic whenever we needed help.

Cons

No real downsides from our side. The only hiccup was the initial sync taking a bit of time since our company file was around 5GB but that seems to be more about the file size than anything wrong with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BP
Barb P.

Consumer Goods, 11-50 employees

More than a year

5.0

“Smooth workflow”

Pros

The workflow feels really user-friendly and smooth. Roughly 500 orders come in through it and they get handled without hassle, processing them is simple and doesn't take much effort.

Cons

Using it on a remote desktop means you'll want to minimize the window and keep just one person handling it in the background. We've had up to three people doing this at once but it isn't ideal and it can slow down how quickly the orders upload into QB.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

KS
Kseniia S.

Restaurants, 51-100 employees

More than a year

5.0

“Stellar customer support”

Pros

The customer support has been genuinely excellent. We've been using it since 2015 and it's been really convenient both for our customers and for our business. Issues are rare and when anything does come up, there's always someone ready to help. It also gives a lot of flexibility for organizing products, everything from items and categories to setting up different customer access so specific people can only see certain items. That level of control is a big reason we've stayed with it and I genuinely appreciate it.

Cons

No complaints here. I trust it every day and I really value what the team is doing.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

SD
Sylvia D.

Wholesale, 11-50 employees

More than a year

5.0

“Order entry time saved”

Pros

This has cut down the time I spend entering orders into the system and the accuracy of the entries has improved a lot. Overall, it speeds up the whole ordering process while reducing mistakes.

Cons

Nothing stands out as a real downside, everything works as expected and doesn't cause any headaches.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10