Total 16 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

81%

4

Stars

13%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S
Sebastian

Business Supplies and Equipment, 11-50 employees

More than a year

4.0

Countless possibilities

Pros

The level of customization is nearly limitless, but it requires the expertise to implement it. Essentially, you need someone who knows how to code to take full advantage of these capabilities.

Cons

The endless customization options can be overwhelming and/or they might end up costing a lot of time and money if not managed carefully.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

10

RA
Rigoberto Antonio

Information Technology and Services, 51-100 employees

More than a year

4.0

It keeps our information up to date

Pros

Digital commerce is booming and providing detailed product information fosters trust with customers, keeping sales at an acceptable level and even driving growth. The best part about Pimcore is that it's free which allowed us to test its viability for our company without a financial commitment. Even as a free tool, their customer service is topnotch, making the whole experience even more valuable. It's definitely one of the best PIM tools we've used and has boosted productivity in our sales areas.

Cons

Although the customer support team is great and the overall usability is fairly simple, it was a bit difficult to implement the tool into our operations initially. However the results have been very beneficial. The user interface could use some improvement, as it feels outdated and occasionally the data delivery channels break down, causing delays and loss of information.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

M
Michel

Computer Software, 11-50 employees

More than a year

5.0

Very flexible and adaptable

Pros

Pimcore can handle any data model you need, there are no limits. We've used it to solve problems that no other PIM system could address and it integrates PIM, DAM, MDM and more.

Cons

The current user interface doesn't look very modern but I've heard that this will be addressed, which is good news.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

V
Vandana

Information Technology and Services, 500+ employees

More than a year

5.0

Excellent PIM, solid DAM, and CMS

Pros

It's extremely flexible when it comes to data types and templates. You can configure processes to meet your business needs and the API makes integration with other systems simple. Customization is easy.

Cons

There are no predefined templates for the CMS and the admin UI lacks theming options, which limits customization.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

K
Karolina

Sporting Goods, 500+ employees

More than a year

5.0

Great tool for organizing our data

Pros

It's easy to use with an intuitive interface. All product content is wellorganized and the DAM system is simple to work with. You can adapt the software to your specific needs and it works for many different channels, all within one platform.

Cons

The implementation process wasn't the easiest.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Rita

Hospitality, 51-100 employees

More than a year

3.0

I didn't quite like it�

Pros

Pimcore does the job well, allowing us to manage and update our website. We use a bespoke version, which has its drawbacks because it ties you to the developer who created it, rather than giving you the flexibility to hire others.

Cons

It's not very intuitive, and while you can eventually get used to it, it does take time. Since we have a bespoke solution, any changes require us to go back to the company that initially developed our website, which can be inconvenient.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

4

Functionality

4

F
Franck

Publishing, 1-10 employees

More than a year

5.0

Getting better with time

Pros

Pimcore is the only opensource platform that integrates PIM, DAM, and CMS features. With our plugins, it even supports managing print drafts and publications, directly connected to InDesign or exporting PDFs in HD CMYK. Everything is accessible and the flexibility to develop plugins or modify the interface makes it a must have.

Cons

To be honest, there's not much I dislike, though the user interface could be more user-friendly. I believe the new version (v6) will fix this.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

RA
Ram Awadh

Information Technology and Services, 500+ employees

More than a year

5.0

A great platform for building enterprise-grade PIM, MDM, and DAM applications

Pros

What I love about Pimcore is its completely flexible and extensible data model, which makes creating complex data models easy. It's the only platform that fully integrates PIM, MDM, and DAM, eliminating the need for multiple applications. It's open-source with zero licensing fees, built on the popular Symfony framework and supported by an active community.

Cons

Pimcore is a platform, not an out-of-the-box software so it may not be the best choice if you're looking for something readymade.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

R
Rahul

Marketing and Advertising, 500+ employees

More than a year

5.0

Very beneficial for marketing purposes

Pros

Pimcore is an incredibly powerful tool that combines PIM, DAM, CMS/UX and eCommerce all into one platform. It also has great documentation to support its users.

Cons

It is more of a framework than a product, which sometimes means that customizations are required.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I
Igor

Computer Software, 11-50 employees

More than a year

5.0

One of the best

Pros

It meets nearly all the needs of a digital transformation project, CMS, DAM, PIM, Web-to-Print and more. What I find truly exceptional is that Pimcore allows easy integration with external services, which very few other systems can do so well.

Cons

Pimcore is evolving quickly, which means that updates can be a bit painful for me, like the transition from ExtJs 3 to ExtJs 6 and from Zend Framework to Symfony. However I've found that these updates are no more difficult than those in competing products. The integration with the Symfony framework is a positive move as it will make Pimcore more stable and easier to update in the future.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

V
Vandana

Information Technology and Services, 500+ employees

More than a year

5.0

An exceptional framework for PIM, CMS, DAM, and e-commerce needs

Pros

Pimcore is flexible and extendable, offering PIM, DAM, CMS and e-commerce all in one package. There are so many features that we keep discovering new ones with each implementation. The platform is constantly evolving, with the Pimcore team adding new features based on market demands. Most of its features are generic and extendable and it's easy for developers to add customizations. We've implemented PIM and CMS solutions that enable business owners to control product data and content easily. The platform also supports workflow management, giving product teams control over launch sequences and providing senior management with realtime insights.

Cons

Since Pimcore is a framework and not a product, some customizations are always necessary to meet our specific customer requirements. This is different from product based software where features may be available out of the box. However this extensibility is one of Pimcore's strengths allowing any feature to be implemented.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

SK
Shashi Kant

Internet, 101-500 employees

More than a year

5.0

Easy to use and very flexible

Pros

The learning curve for developers is relatively thin. Out-of-the-box functionality lets non-technical users manage the admin interface with ease. Pimcore also supports Redis, easy customization, API integrations and the latest PHP versions. Its architecture is highly flexible, making it easier to define and manage data models.

Cons

Frontend coding is required and there is no universal e-commerce plugin available for all use cases. That said, I have been able to meet all of my client's needs so far so I don't have any major complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Tarun

Information Technology and Services, 101-500 employees

More than a year

5.0

Loving it for the past 2 years

Pros

Pimcore is an all-in-one tool for PIM, DAM, CMS and e commerce. It's perfect for addressing customer needs�.... and is simple to learn and use.

Cons

Pimcore is growing in terms of features and its technology stack but I feel that some sections of the documentation could be improved.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

M
Michael

Not Specified, N/A employees

5.0

The most flexible and user-friendly option

Pros

With its drag-and-drop UI, Pimcore makes managing PIM, DAM and CMS content easy.

Cons

Plugins aren't very easy to find on the web, which can be a bit frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Marc

Not Specified, 1-10 employees

Less than a year

5.0

The best open-source solution for creating complex, holistic systems

Pros

Pimcore offers everything you need to start a digital business, an open source, flexible platform with strong data modeling and workflow support.

Cons

It has a shallow learning curve, making it easier to pick up over time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

S
Stefano

Marketing and Advertising, 11-50 employees

More than a year

5.0

Building bridges between content and commerce

Pros

Not only is it opensource in terms of its license but Pimcore also embodies the concept of openness. It simplifies technology and allows customers to take an active role in the digital revolution.

Cons

Pimcore isn't a complete solution out of the box. If you expect to find everything ready for your business needs, it may not work as expected. I think professional advice for customization and implementation is crucial.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8