
Platoyo Reviews
Total 6 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Christian
Retail, 1-10 employees
More than a year
“A perfect software for e-commerce
Pros
My experience with Platoyo has far exceeded all of my expectations. Initially, I was skeptical due to past challenges in e commerce especially the technical complexities. However, it offered a smooth, userfriendly solution for my online marketplace. The platform is not only technically advanced and regularly updated, but it also provides outstanding customer support, always ready to answer questions and offer assistance. Platoyo's flexibility, including the option to set up individual online stores alongside the marketplace, has been crucial for our success with both end customers and retailers. It supports product and service presentation while fostering a strong seller community. In conclusion, Platoyo isn't just a technical solution and it's a true partner in e commerce success. I would highly recommend Platoyo to anyone seeking a reliable, comprehensive online marketplace solution.
Cons
I think feature development must be coordinated and financed, which benefits all licensees. Comparing it to global providers wouldn't be fair when considering the costs involved.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Ielyzaveta
Retail, 11-50 employees
Less than a year
“Very user friendly
Pros
Regular check up calls are included in their offering to ensure that current issues are addressed and questions are answered.
Cons
If you need custom features developed, it may take some time.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Veronika
Retail, 1-10 employees
Less than a year
“Enhanced my online shop in the marketplace
Pros
As a seller I understand the importance of maintaining an online presence in a fastpaced, competitive market. However, managing a busy shop makes finding the time and resources for e commerce challenging. Platoyo offered us the ideal solution. In addition to providing an online marketplace, they offer individual online stores with my own domain all with minimal time and effort required. Now I enjoy the benefits of being part of a larger marketplace, benefiting from the power and synergies of other sellers in my industry, while also having my own online shop within the platform that I can promote however and wherever I choose. This flexibility helps me strengthen my personal brand while enjoying the advantages of a larger marketplace. While the project required effort, Platoyo's support was invaluable. They guided me through the process and quickly addressed any questions. They also have a video library with step by step guides for all the features, so I can always find answers when needed. Overall I believe Platoyo offers an excellent technical solution with great support and teamwork. I highly recommend it.
Cons
With so many options to customize your platform or online store, it can be overwhelming for beginners. If you're not familiar with an e commerce platform, some training might be needed before getting started.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Philipp
Retail, 1-10 employees
Less than a year
“Great software for our members
Pros
Platoyo is a great combination of marketplace and individual online shops for our stores.
Cons
No complaints so far. I'll update this once something comes up.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jacqueline
Retail, 11-50 employees
Less than a year
“Perfectly meet our needs
Pros
Platoyo's strength lies in their ability to create additional online shops for each participating vendor with a unique domain, seamlessly integrated within the larger platform. We are an association group and needed a solution that satisfied all of our retailers' needs and it made that possible. More importantly, with excellent account management, it enables us to use our commerce solution successfully, without requiring additional resources.
Cons
If additional software development is necessary, its scope will depend on your specific needs, it's best to ask the team to schedule resources in advance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Bianca
Information Technology and Services, 51-100 employees
More than a year
“Felxible, user friendly and effective
Pros
The software is powerful yet very easy to use, as Platoyo's team handles the technical side and the backend is extremely user-friendly for our team. With platoyo, we now have an online marketplace that provides everything we need with minimal technical knowledge required on our part.
Cons
There's nothing missing due to the excellent customer service they provided us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10