Total 6 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

C

Christian

Retail, 1-10 employees

More than a year

5.0
April 2024

A perfect software for e-commerce

Pros

My experience with Platoyo has far exceeded all of my expectations. Initially, I was skeptical due to past challenges in e commerce especially the technical complexities. However, it offered a smooth, userfriendly solution for my online marketplace. The platform is not only technically advanced and regularly updated, but it also provides outstanding customer support, always ready to answer questions and offer assistance. Platoyo's flexibility, including the option to set up individual online stores alongside the marketplace, has been crucial for our success with both end customers and retailers. It supports product and service presentation while fostering a strong seller community. In conclusion, Platoyo isn't just a technical solution and it's a true partner in e commerce success. I would highly recommend Platoyo to anyone seeking a reliable, comprehensive online marketplace solution.

Cons

I think feature development must be coordinated and financed, which benefits all licensees. Comparing it to global providers wouldn't be fair when considering the costs involved.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

I

Ielyzaveta

Retail, 11-50 employees

Less than a year

5.0
March 2024

Very user friendly

Pros

Regular check up calls are included in their offering to ensure that current issues are addressed and questions are answered.

Cons

If you need custom features developed, it may take some time.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

V

Veronika

Retail, 1-10 employees

Less than a year

5.0
February 2024

Enhanced my online shop in the marketplace

Pros

As a seller I understand the importance of maintaining an online presence in a fastpaced, competitive market. However, managing a busy shop makes finding the time and resources for e commerce challenging. Platoyo offered us the ideal solution. In addition to providing an online marketplace, they offer individual online stores with my own domain all with minimal time and effort required. Now I enjoy the benefits of being part of a larger marketplace, benefiting from the power and synergies of other sellers in my industry, while also having my own online shop within the platform that I can promote however and wherever I choose. This flexibility helps me strengthen my personal brand while enjoying the advantages of a larger marketplace. While the project required effort, Platoyo's support was invaluable. They guided me through the process and quickly addressed any questions. They also have a video library with step by step guides for all the features, so I can always find answers when needed. Overall I believe Platoyo offers an excellent technical solution with great support and teamwork. I highly recommend it.

Cons

With so many options to customize your platform or online store, it can be overwhelming for beginners. If you're not familiar with an e commerce platform, some training might be needed before getting started.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

P

Philipp

Retail, 1-10 employees

Less than a year

5.0
February 2024

Great software for our members

Pros

Platoyo is a great combination of marketplace and individual online shops for our stores.

Cons

No complaints so far. I'll update this once something comes up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

J

Jacqueline

Retail, 11-50 employees

Less than a year

5.0
August 2023

Perfectly meet our needs

Pros

Platoyo's strength lies in their ability to create additional online shops for each participating vendor with a unique domain, seamlessly integrated within the larger platform. We are an association group and needed a solution that satisfied all of our retailers' needs and it made that possible. More importantly, with excellent account management, it enables us to use our commerce solution successfully, without requiring additional resources.

Cons

If additional software development is necessary, its scope will depend on your specific needs, it's best to ask the team to schedule resources in advance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

B

Bianca

Information Technology and Services, 51-100 employees

More than a year

5.0
August 2023

Felxible, user friendly and effective

Pros

The software is powerful yet very easy to use, as Platoyo's team handles the technical side and the backend is extremely user-friendly for our team. With platoyo, we now have an online marketplace that provides everything we need with minimal technical knowledge required on our part.

Cons

There's nothing missing due to the excellent customer service they provided us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10