Total 14 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

14%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

J

John

Retail, 1-10 employees

More than a year

5.0
May 2024

Stunning website design and easy management

Pros

I love how easy the Rocketspark web design process is, especially with the WYSIWYG editor. It feels just like using social media. super easy!

Cons

The ecommerce platform could be more comprehensive, especially when compared to some of the larger platforms out there. It has what I need, but it's not as feature-rich.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

J

John

Photography, 1-10 employees

More than a year

4.0
May 2024

Amazing platform with so many designs

Pros

The ease of use is incredible. Rocketspark's design system makes it possible for even novice designers like me to access great design.

Cons

One downside is the lack of technical support over the weekends. It's a bit challenging when I need help outside of regular business hours.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

P

pip

Leisure, Travel & Tourism, 1-10 employees

More than a year

5.0
January 2024

I highly recommend Rocketspark

Pros

The modern templates are fantastic and I'm always impressed by how fast and helpful the support team is whenever I need assistance.

Cons

Sometimes the guides don't have all the answers so I end up reaching out directly for support. It would be helpful if the documentation covered a bit more ground.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Andrew

Fund-Raising, 1-10 employees

Less than 6 months

5.0
October 2023

Simple website builder with effortless setup

Pros

The design templates are easy and easy to work with. Plus, I love the ability to work on the site before it's fully launched, and the customer service is also top-notch.

Cons

I would prefer a Picture Slider for each year of the classes I offer, rather than just a slideshow that advances at set time intervals. It would give me more control over the display.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

R

Richard

Writing and Editing, 1-10 employees

Less than a year

5.0
August 2023

Outstanding service

Pros

Rocketspark is a fantastic product. I really appreciate how dedicated they are to serving their customers. Their support is excellent and they genuinely care about your experience.

Cons

Honestly, there's nothing else that comes to mind right now. I'm generally happy with the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nerena

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
August 2023

Big thanks to Rocketspark!

Pros

What stood out the most to me was the service. They answer my questions even outside of working hours sometimes! It's impressive how committed they are.

Cons

I do struggle with getting my website seen on Google and understanding all the SEO requirements, but I think that's more of a personal challenge than a problem with the platform itself.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

B

Brad

Consumer Services, 1-10 employees

Less than 6 months

4.0
June 2023

Good platform

Pros

Once you get the hang of it, it's pretty easy to use on your own.

Cons

The design options are a bit simple. I'd like to see some more advanced stack options or maybe more variety in layouts.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

S

Simone

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
May 2023

The customer support was amazing

Pros

The automated help function is great! It walks you through everything with helpful guides. Whenever I need to talk to a person, they're incredibly friendly and respond quickly. They also follow up to make sure everything's resolved, which I really appreciate.

Cons

There's nothing I dislike about Rocketspark. I've had a positive experience so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Vivette

Education Management, 11-50 employees

More than a year

5.0
April 2023

Reliable so far

Pros

We've been using Rocketspark for around five years now. When we were looking to switch to wordpress, we decided to stick with Rocketspark because of their excellent customer support over the years. Even though wordpress offers more features, the lack of customer support made us choose Rocketspark. Their designer has been amazing to work with and we're excited for our new website launch in 2023.

Cons

The features on our current website have worked well but we've faced some limitations when trying to make certain changes. The new website we're designing introduces more flexibility and some new functions that I'm excited about.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

B

Bronwen

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
April 2023

delivers professional results

Pros

Creating a polished website is so easy with rocketspark. I really enjoy playing around with the features, and I've been able to build a site that looks professional for my service. The members' site feature is also a huge time saver because I no longer need to use a separate platform. Every time I've interacted with their staff, I've received a quick and helpful response.

Cons

Nothing at this stage. If anything comes up, I just reach out by email and get it sorted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cameron

Staffing and Recruiting, 11-50 employees

Less than a year

5.0
February 2023

Super duper EASY

Pros

Rocketspark is a NZ-based platform that's super easy to use with a simple, clean design. The customer service is absolutely amazing.

Cons

There are some missing functionalities but that's expected with newer software. I'm confident it will improve over time but I still love using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

S

Sara

Higher Education, 500+ employees

More than a year

5.0
February 2023

Exceptional support

Pros

It's incredibly easy to use, even for someone like me who doesn't have a lot of tech experience!

Cons

I can't think of any cons. The website builder is really easy to use, the Rocketspark team provides fantastic support and it's great value for money.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cain

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
January 2023

I am impressed with the website builder � plus, the helpful Rocketspark team

Pros

I love the drag-and-drop feature. It makes creating a smooth, professional-looking website so much easier. And if there's an issue, the Rocketspark team is quick to solve it.

Cons

I didn't come across any major cons during my use of the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Robyn

Hospitality, 1-10 employees

More than a year

5.0
December 2022

Top-tier website builder

Pros

It's so easy to use, even for someone like me who isn't tech-savvy. Plus, there are always opportunities to improve the website as I go.

Cons

Setting up photos on different landing pages was a little tricky at first, but I was able to figure it out with some patience.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10