Total 21 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

14%

3

Stars

5%

2

Stars

5%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

B

Braydon

Consumer Services, 1-10 employees

5.0
April 2025

Works better than I expected

Pros

It is really easy to use and makes online shopping way more convenient. Plus I really like the pay in 4 option as it helps when I need something but do not want to pay the full amount upfront.

Cons

I see way too many product ads that do not interest me at all. Also logging into the app sometimes takes longer than it should.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jennifer

Retail, 1-10 employees

5.0
March 2025

Everything about it is good, but it did not really wow me

Pros

Sezzle works with pretty much any store which is awesome. Also it is quite simple and a great option for customers like me who like to split up their payments.

Cons

Well I am not a fan of needing a subscription just to shop but the platform still offers lots of useful free integrations that make up for it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kathy

Veterinary, 500+ employees

5.0
February 2025

Love how easy the pay-in-4 setup is

Pros

Using it is not a problem and switching up the payment method is quick too. And the best thing is that there are no card fees if you pay with your bank account. Plus their virtual card works fast too. I even get rewards for paying on time.

Cons

Everything is working well so far so no complaints. They do send quite a few update emails but it is not something that really bothers me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shatema

Consumer Services, 1-10 employees

5.0
February 2025

Payment approvals are quick and easy

Pros

What I like most is how fast I get approved whenever I shop online using Sezzle.

Cons

It is frustrating that some of my favorite stores do not offer this as a payment option.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kylethia

Retail, 51-100 employees

2.0
December 2024

Still trying to figure this one out

Pros

Well I have nothing good to say. They let Revenge Body scam me. I showed proof my house was not where the package was delivered but they did not care. Now I am stuck paying for something I never even got. So won't ever use Sezzle or give that store another dime.

Cons

The customer support is simply the worse. So when you are in a tough spot, let me tell you that you will not find any sort of helpful as they pretty much leave you hanging.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

2

Functionality

6

B

Blake

Writing and Editing, 1-10 employees

4.0
October 2024

A solid option if you need payment help

Pros

My payments were processed quickly and they kept me updated every step of the way both with the order and the payment status which is great.

Cons

The late fee is way too high and the other thing I did not like is that grace period they give just is not long enough.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

T

Telisha

Marketing and Advertising, 1-10 employees

5.0
October 2024

Works fine

Pros

I am thankful to Sezzle as it gave me a chance to open an account, especially since other pay later platforms make it so difficult to get approved.

Cons

I honestly found the Premium feature confusing. Also I failed to get anyone to clearly explain how it works, what the virtual card does or why it only works in limited situations.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

9

Functionality

6

A

Autumn

Arts and Crafts, 1-10 employees

4.0
September 2024

Not amazing but it works

Pros

Being able to purchase now and pay later makes shopping so much easier. I simply love it as it is a very great option.

Cons

One thing I do not like is how high the late fees can get. IT just seems a bit much.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

L

Lisa

Hospital & Health Care, 500+ employees

1.0
August 2024

Not trustworthy at all

Pros

Zero positive experiences. This company is shady so I would say avoid them at all costs. If I could give negative stars I totally would.

Cons

I booked a hotel through their service but when I arrived, the hotel had no record of my reservation. I had my 6 year old with me and had to leave and crash at a friend's place. The whole trip got ruined as we only had four days and lost most of it just trying to find a new place. I contacted Sezzle and all they said was no refunds. I mean Seriously? I even tried removing my payment method and it would not let me. I paid off some shoes I bought but there is no way I am paying that $500 charge for something I never got. Plus I have called multiple times asking for a supervisor but no call back yet. I had to dispute it with my bank and provided proof the hotel never got the booking. So I would suggest that you stick with Affirm as they are just scammers.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

S

Sarah

Retail, 1-10 employees

5.0
June 2024

Pay-in-4 with it works like a charm

Pros

Sezzle setup process was simple and quick. And out of all the pay in 4 services I offer, it pays out the fastest.

Cons

Honestly nothing that I do not like as it has worked fine for me overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nicky

Textiles, 1-10 employees

5.0
March 2024

Nothing new, but it works

Pros

What I enjoy most is being able to buy things and pay for them either weekly or every other week using a structured plan.

Cons

Getting approved by it was not easy, but once I was in it became really simple to use.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8

R

Rachel

Real Estate, 1-10 employees

5.0
January 2024

Buying stuff is very easy now

Pros

Well not everyone can afford big payments upfront but splitting a bill into four smaller amounts makes it manageable as it really helps take the pressure off. This is what Sezzle does for you. Overall I am quite happy that I discovered it.

Cons

I just wish more stores accepted Sezzle as a payment method as this is something that would make it even better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Briana

Health, Wellness and Fitness, 1-10 employees

3.0
December 2023

Works but can be better

Pros

I feel like it is perfect for customers who cannot cover the full amount right away. As it lets them pay in chunks which makes services or items way more accessible.

Cons

They hit you with a $15 fee if your account sits unused for 30 days which I feel like is pretty unfair.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

10

C

Christopher

Music, 1-10 employees

5.0
December 2023

I can actually afford the stuff I like now

Pros

One thing I like is that there are several different ways I can break up my payments. In short it gives me flexibility.

Cons

Late fees,which they charge are quite high, I admit but let's be real everyone does this So nothing major as I find it a good one.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Carli

Consumer Services, 51-100 employees

5.0
November 2023

Makes buying stuff simple

Pros

This tool is great when mainly when I am making purchases as it simplifies the whole process. Plus the different payment plans they offer are really helpful too.

Cons

One thing I am not too happy about is that it is not available as a payment method on more websites.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Melissa

Retail, 51-100 employees

4.0
November 2023

Budget shopping made simple

Pros

Their support team is amazing. They respond faster than a lot of in store reps. Also I love that they have flexible payment options and only charge one late fee per order instead of piling them on daily. You can even use it to buy gift cards perfect for the holidays.

Cons

The list of retailers is always changing and most of the stores listed are ones I have never heard of. Plus there is barely any info about what they sell just the name and a vague summary.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

J

Johnny

Warehousing, 500+ employees

5.0
August 2023

Paying doesn't get easier than this

Pros

Sezzle helps people like me buy essentials stuff by letting us break the cost into smaller chunks. And that is a big deal for me which is why I love it!

Cons

I do not like that they tack on extra charges when you miss a payment as it feels like you are being taxed for being a day late.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sarah

Market Research, 1-10 employees

5.0
August 2023

It got your back for payments

Pros

If you are tight on cash Sezzle is a lifesaver. As no interest, split payments every two weeks, only paying a quarter upfront? It is kind of perfect and I am a big fan.

Cons

If you miss a payment by even a day, they will charge you right away. I really think the grace period should be a bit more forgiving.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Laura

Retail, 1-10 employees

5.0
June 2023

hands down the BEST

Pros

The whole platform is very simple to use and I really like how their business account side works as it is smooth and easy to manage.

Cons

Well I did not like the fact that processing payments takes a couple of days.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Adam

Food & Beverages, 11-50 employees

5.0
May 2023

Easy to use and reliable

Pros

If you are looking to offer split payments, Sezzle is a great and flexible option. As it worked great in our niche without any complications.

Cons

The tool did what I needed it to do so no major complaints. That said the design could be cleaner and some customers were not familiar with the brand which caused issues for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10