Shippingbo Reviews

“Very simple and easy to use

Pros

The product is easy to use, but I would appreciate more training on the software.

Cons

I have to manually create a label and would like to sell a lot more.

“It's an amazing tool overall just a little expensive

Pros

After 6 months of setup, we've finally made our workflows more reliable and are beginning to take full advantage of the software.

Cons

There are significant additional costs beyond the subscription, such as charges for labels, extra user email addresses, fees for the hive and costs for accessing shipment status updates. Connecting with our PrestaShop was tricky and the "audit" and implementation assistance phase was too brief.

“The essential tool to manage the shipment of these orders!

Pros

It connects easily to almost all our tools, retrieves all orders, keeps product stock updated, generates carrier labels (and other necessary documents), and sends parcel tracking links to different platforms. It's definitely an essential tool for any e-merchant managing logistics.

Cons

I'm looking forward to the stock replenishment alert tool and a more advanced tool for shipment statistics, which should be available soon!

“You should have shippingbo

Pros

The ergonomics, accounting and the responsiveness of the team are great.

Cons

I think the Ankorstore connection will really improve things.

“It really made my work easier

Pros

The tool is efficient, but I think it still lacks some functions.

Cons

There's a lack of functionality on the PDA, such as PDT inventory during picking and better visibility of location priorities.

“It's the best solution

Pros

Overall, it's been very good for us.

Cons

I'd like more customization options and better workflow visualization. Some menus lack user-friendliness, and some information is not clear enough for end users (order pickers).

“The quick and easy edition of transport labels

Pros

I've been using ShippingBo daily since 2017 for creating all my shipping labels.

Cons

The fixed rate for published labels increases transport costs. Additionally, parcel tracking events (such as "on its way" or "delivered") come at an extra cost.

“Convenient and valuable

Pros

It was very easy to integrate with our Magento site and group all our internet orders.

Cons

Sometimes it's a little slow when searching for an order by customer name.

“A complete package!

Pros

I've been using ShippingBo since its early days and I'm very satisfied with it.

Cons

I haven't found any weak points in the software so far.

“Amazing software that has evolved very well over the last fewyears

Pros

It groups all orders, connects to all marketplaces and our CMS, centralizes labeling, and features advanced stock management and location tracking. There are optimizations for order picking, and the product constantly evolves to meet changing needs.

Cons

The support responses aren't always tailored to our needs and often lack a full understanding of our issues.

“I have no regrets, we are very satisfied

Pros

The connection to our online store (Shopify) works excellently. Stock management is incredibly reliable, with no discrepancies in 6 months of use. The support team is efficient, competent, and responsive to our requests for improvements. There's also great integration with carriers.

Cons

Finding the right tools was difficult! However, one issue has been resolved, being able to validate a line with a button during picking without scanning the same item multiple times. We stopped using the PDA for picking because it took too long to scan each book and area, especially when books lacked barcodes. There still isn't a button to indicate that we've picked a book without scanning it.

“It's ideal for e-merchants of all sizes

Pros

Its implementation allowed us to move forward significantly. We were able to manage our increased turnover without difficulty, thanks to substantial improvements in warehouse productivity and efficiency.

Cons

There's no way to mark locations as vacant or indicate locations identified multiple times.

“Good but could be better

Pros

With many sites, ShippingBo eliminates the need to connect to numerous back offices to prepare our orders.

Cons

There are still many manual tasks I have to handle, like configuring relay points. The documentation is lacking, especially when it comes to configuring fields for external services. The solution is evolving faster than the documentation can keep up. There are many small improvements I think could be made, such as showing the name of search results (e.g., �X orders match the filter�), the ability to comment on stock movements, or creating receipts without having to use a CSV import. While most of the information is available, it's not always easy for me to access.

“It saves us a lot of time!

Pros

Overall I'm satisfied with the service, as it saves a significant amount of time on shipment management. Having all our carrier contracts in one place is a huge plus and the after-sales service is excellent in case of issues.

Cons

I believe the search engine really needs to be improved, it's quite outdated. A Google-style search bar would make it much easier to quickly search for orders or customers.