Commercial Real Estate, 11-50 employees
More than a year
“Simple to use and budget-friendly”
Pros
I really like how easy it was to use and how I could compare multiple options all in one place. It made the workflow so much smoother and I could easily keep track of my shipments with tracking numbers.
Cons
Our system kept restarting and wouldn't stay on the home screen which caused some confusion for a few team members. They didn't realize they needed to save frequently used addresses (probably more of a user issue than a software one).
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
7
Functionality
9
Retail, 1-10 employees
More than a year
“Awful experience”
Pros
Honestly, I'm so frustrated right now with It that I can't recommend it at all. Until they sort out the issues, I wouldn't suggest investing in the software.
Cons
This company is honestly the most frustrating! Do NOT use this software. The security features keep pausing my account and there's no 24/7 support. They put a limit on how many labels I can print but offer no solutions when we tell them we need to print more. Tonight, my account was paused twice in the middle of a huge label printing project.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Apparel & Fashion, 51-100 employees
Less than a year
“Great platform for shipping”
Pros
The easy setup and simple use of this product really made customers choose it for their website. It's been a great decision for them.
Cons
I couldn't figure out how to create a form to capture the email address of customers who want to receive the newsletter. It was really frustrating.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Consumer Goods, 11-50 employees
More than a year
“My go to tool”
Pros
The fact that I can print a batch of orders and ship them all for a reasonable price is a big win for me. It's such a time-saver.
Cons
We had some issues at first where we had to manually enter each order, which was super time-consuming. But when we reached out to customer support, they were really helpful and solved the problem.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Telecommunications, 51-100 employees
More than a year
“Options for importing”
Pros
It's really easy to use. Importing from the USA to Lima is excellent and the service is amazing. You can buy a lot of things at a competitive price which I love.
Cons
It takes a while when it's stuck at customs. We have to wait several days.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Arts and Crafts, 1-10 employees
Less than a year
“Shipping made so easy”
Pros
It is so cost-effective for my business. It's user-friendly and I really love how it integrates with my PayPal account.
Cons
The price and how easy it is to integrate is amazing. So far, I have no complaints at all!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Apparel & Fashion, 1-10 employees
Less than a year
“Really useful for businesses”
Pros
It was really simple to use and I find it very easy to understand all of its features. The price was really affordable too which made it even better.
Cons
Honestly, I can't think of anything I dislike about it. It's been great so far!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10